Very expensive job. I paid deposit of £40+ thought I may need to pay prob £60 more, just for removal of a radiator. It took half an hour and cost me £160 on top of the £40+
Can't recommend as I believe they are ripping people off. Pleasant worker, but job too expensive.
March 7, 2025
Reply from M.J. Harris Domestic Repairs
Dear Viv
We are sorry that you were not happy with the cost of the work carried out.
We are always upfront with our charges and our engineer will provide a cancellation sheet which includes the scope of works, cost and terms and conditons. This is your opportunity to accept or decline the work and of course you are not obligated to go ahead. We will only carry out the work on your instruction.
We can confirm that the call out charge was deducted off your final bill. Your bill should have been £210.00 however with the deduction of the call out charge your total due on completion was £168.00.
We are however glad to hear you were happy with the engineer that attended and we will be sure to pass on all your comments.
I was nervous having not used this online purchasing previously. I need not have worried, it was really easy and the customer service was good. I would do this again and recommend.
Could not have been more helpful and people friendly. Told me they would leave my cooker in whatever room I liked. They agreed to meet my neighbour at my home as I was unable to leave work. No issues.
Helpful staff, good delivery from fair distance away. Had just what I required.
December 4, 2020
Unprompted review
Reply from Terry Howell Timber & Builders Merchants
Hi Viv Mumford,
Thank you so much for taking the time to share your review with us. We're so glad to hear that you found our team to be so helpful and we hope to see you again soon.
Thanks, looks great but not put up yet due to ongoing construction work. Only downside is driver required assistance just to unload shed parts. If no assistance, unsure of how parts would be offloaded without damage? Friendly driver.