BEWARE
If you have booked these people to carry out work please be advised that they have gone into administration on 4th July (although they seem to be continuing to trade under another variation of the same name). We chose them because they were very helpful before (see earlier review). Don’t think that having paid the assessment / call out fee and the agreement to undertake the work will mean you are safe you are not. My daughter booked these people on 23rd June and they went into liquidation on 4th July - can’t imagine they didn’t see that coming!!
In addition no one notified her of this and she only found out when they didn’t turn up. She called them and they informed her that they had no record of all the previous bookings (? Why) but that they were fully booked and would not be able to help until later in the week- this would be for another assessment of the work only with an additional fee. So it would seem that they have plenty of business but no commitment to their previous bookings. In preparation she has removed the old kitchen and exposed the existing pipe work as advised by the plumber who came to assess, she also has an electrician and plasterer booked ( luckily not through M J Harris) and taken holiday to be available while the work was carried out. Excellent consideration for your existing customers M J Harris!