Lorealwear Reviews 103

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express concerns about several aspects of their purchases. Many consumers report that the products they received did not match the online descriptions or photos, particularly regarding the fabric composition. People mention that items advertised as cotton blends were actually made of polyester and spandex. Additionally, consumers report issues with order fulfillment, noting long delivery times and instances where the received items differed significantly from what was ordered. Several reviewers express frustration with the company's customer service, especially concerning returns and refunds. Consumers claim difficulties in getting responses or receiving appropriate resolutions.

Based on these reviews

Rated 2 out of 5 stars

The shirt that I received today was not of the quality that the picture portrayed. The colors were much duller and the material cheaper than the picture looked.

Rated 2 out of 5 stars

Misrepresented what was sold. Got a cheap temu polyester shirt. Low quality materials, crappy resolution. Was advertised as higher quality cotton. Shipped from China, they said locally shipped. All in... See more

Rated 2 out of 5 stars

Like most of the real, mostly negative reviews... in my case, the "Retro Ethnic Art Print Casaul Short SLeeve Polo Shirt" [sic] (copied exactly off their website - how did I not notice that until no... See more

Rated 2 out of 5 stars

While I would say the shirt I ordered is of reasonable quality, it is nothing like the picture on the Lorealwear website - be very wary of ordering based on what you see. They've set the photos of the... See more

Company replied

Rated 1 out of 5 stars

It took a few weeks to arrive from China. The actual garment didn't match the picture. It didn't fit very well - it was baggy in all the wrong places. It was made of cheap material that was a littl... See more

Rated 1 out of 5 stars

Wish I had read reviews here before buying. I ordered three shirts (vintage, distressed look). And three shirts arrived, but they look nothing like the photos on the website and are made from some hor... See more

Rated 1 out of 5 stars

Beginning to realise this company is a SCAM. They NEVER respond to negative feedback but continue to SPAM customers. AVOID like the proverbial plague. I’ve submitted a dispute but heard nothing more... See more

Company replied

Rated 1 out of 5 stars

Ordered a casual shirt from this company, when it eventually turned up, nothing like the item ordered, cheap fabric poorly made, made a compliant and was told to give it someone for a present??? Was... See more

Company replied

Rated 1 out of 5 stars

Terrible company, AVOID. The 5 star reviews must be fake. I ordered 2 medium sized t-shirts which are meant to be 38-40cm wide, but they are both 60cm wide and like tents! Also the quality of print... See more

Rated 4 out of 5 stars

I’ve placed three orders with Lorealware.com. Each order was received within two to three weeks, all shirts received in good condition, fit well, fabric is soft and slightly stretchy, very comfortabl... See more

Company replied

Rated 1 out of 5 stars

I ordered two t-shirts from this company. What arrived looked nothing like the photographs on their website, normally were they of the material advertised. Instead, what arrived were poorly printed it... See more

Rated 1 out of 5 stars

Took weeks to get during which they bombarded me with email ads. When the 2 shirts arrived, they were terrible. The material is so pliable, the collar collapses, colors weren’t as they were shown. An... See more

Company replied

Rated 1 out of 5 stars

Ordered a t-shirt which was clearly not as described/pictured on their site. I contacted them through PayPal and they eventually agreed to a full refund and I didn’t have to return the item. But they... See more

Rated 1 out of 5 stars

The garments on the Lorealwear website looked attractive and it stated that the fabric was 100% cotton/linen so I ordered two round necked tops. Delivery was very slow and when they arrived I found t... See more

Rated 1 out of 5 stars

All shirts I ordered were advertised as a 'cotton blend' ALL shirts I received are 95% polyester 5% spandex. The fit is boxy and the material is very thin and cheap. The only thing that translated wa... See more

Rated 1 out of 5 stars

Total scam!!!! Misleading emails with generic transit information. Can't believe I fell for it! We'll, they burn in Hell 🔥 for it, I don't.

Rated 1 out of 5 stars

Waited 3 weeks for a birthday product that was supposed not to be « in stock « actually bought after you pay it from China, and drop shipped with the worst postal service. Ordered a S received a XXL... See more

Rated 1 out of 5 stars

A year after I gave them a one-star review customer service contacted me. They asked me to delete my review and if I did this, they would reimburse me the cost of my items. I replied, show me the mone... See more

Rated 1 out of 5 stars

The merchandise is cheap and of very poor quality! When I tried to return the shirt, they stopped responding to me and wouldn't honor their return policy. In response to their reply below - more lie... See more

Company replied

Rated 1 out of 5 stars

Awful awful company. Product sent out was cut badly, fitted badly and awful material. It was also rubbish printing. Contacting their support line is a joke. It's just a computer system and when you r... See more

Rated 1 out of 5 stars

I purchased 2 t.shirts from this scamming company. Nothing like the pictures and pattern all blurry and made of cheap cheap polyester. These t.shirts are not made of any sort of cotton as described... See more

Rated 1 out of 5 stars

I have ordered 2 t-shirts and a shirt . They were described as a cotton blend but they weren't . Polyester and Spandex only. I have sent an email asking for refund and return , but I have received th... See more

Rated 3 out of 5 stars

The shirt has a very strange, almost ‘nylon’ feel to it. Also, the 3D effect is not as pronounced as it is on the pictures on the web site.

Rated 1 out of 5 stars

As others have said -- advertised polo-shirt looked great; then the hideous polyester printed monstrosity arrived. Took me 3 weeks via Paypal to get my money back. Avoid.

Rated 1 out of 5 stars

Cheap material and misleading stock photos absolute rubbish Shame it doesn’t allow me to upload a photo 🤔 please don’t waste your money should have checked reviews before ordered

Rated 1 out of 5 stars

The product they sent me looked nothing like what was advertised . The neckline was totally different and so was the quality of the fabric . It was very misleading. They offered to refund me but... See more

Rated 1 out of 5 stars

I recieved 2 shirts which were 100% polyester despite advertising as 100% cotton. The shirts were awful cheap prints and the shirts tent sized and without any shape. I requested refund and my first em... See more

Rated 1 out of 5 stars

Never received my order. Had to involve paypal. Company then messaged me saying that they would not refund until I had cancelled my dispute. Wholly unscrupulous seller should be boycotted by all.

Rated 1 out of 5 stars

Products are OK. Prices are OK. Customer service is non existent. Do not try to return products or get a refund. All emails receive a standard reply asking for a reply and then reply with another ema... See more

Rated 1 out of 5 stars

After ordering 2 t-shirts that were marked as cotton I received 2 t-shirts that were 95% polyester and 5% spandex. I can't wear this fabric so I sent 5 emails to this company without reply. This compa... See more

Rated 1 out of 5 stars

Website says the shirt is "Cotton Blend". NO. The shirts label is 95% Polyester 5% Spandex. Refund policy is clear, they offer full refund. They do not follow through. 100% run-around. Th... See more

Rated 1 out of 5 stars

Avoid like the plague! Fabric is not as described. Returns would cost quite a lot of money - cheaper to keep the item. I can't find a way to unsubscribe and am being deluged with marketing emails... See more

Rated 1 out of 5 stars

Waited 6 weeks for a dress, when I made an enquiry I was told that they didn't have it in stock. they offered a full refund, but only refunded the cost of the dress and not the postage. Support is eve... See more

Rated 1 out of 5 stars

Apart from 5 weeks delivery time, the shirt is NOT as described in the photo. It is made of shiny spandex and has none of the distressed cotton-look around the waist, sleeves and placket... features... See more

Company replied

Rated 2 out of 5 stars

Ordered 3 cotton shirts. When received, 1 of 3 had a label saying what it was, and it was 95% poly, 5% spandex. Other 2 just had sizes, but had some look / feel --> not cotton. Contacted cust... See more

Rated 1 out of 5 stars

I ordered a shirt waited a 10 days no shirt,no email,nothing.i contact them and they tell me my shirt got held up in customs and they'll resend ...why would a shirt get held up in customs? I would adv... See more

Rated 1 out of 5 stars

Caveat Emptor LOREALWEAR IS A SCAM I definitely ordered the orange shirt off Facebook. At the checkout something changed and I was now to receive the yellow rust print. I sent a... See more

Rated 1 out of 5 stars

They do great photoshop with the pictures. Because the actual tops itself aren't the quality of material as advertised. Nor are they anything like the pictures in their website? This is nothing but a... See more

Rated 1 out of 5 stars

It’s a shame since the shirts seem to be of decent quality, and the prints look “okay”, but they lie about the size. I ordered size M shirts, but got XXLs with tags replaced to say size M. I can'... See more

Rated 1 out of 5 stars

Do not believe the photos online and the sizes: Ordered a ‘rusty design’ and I got something that looks dull and everyone tells me it is rocks. The medium size is actually extra large. They gave a... See more

Rated 1 out of 5 stars

Shirt is very poor quality and not as advertised, says on the website cotton and it’s got no cotton in it at all, it’s polyester and spandex. The quality of the print is very poor and pixilated, and t... See more

Rated 3 out of 5 stars

I received the shirt in couple weeks and was soft and comfortable shirt but it was a cheaper version of what they are showing. The cuffs, collar and the bottom was not what pictured in the ad. Would n... See more

Rated 1 out of 5 stars

received order. very unhappy will never order from this company again. Its not what was displayed on the website. The website makes it look like a T-shirt IE Cotton. When its not its polyester... See more

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2.2

Poor

TrustScore 2 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

A great experience in style and quality!

I'VE PURCHASED LOTS OF CLOTHING ONLINE FROM A VARIETY OF OUTLETS, AND I'M DELIGHTED TO SAY THAT THE SHIRTS FROM LOREALWEAR.com are a vast improvement in both style and quality from all the rest. Perfectly packed and delivered on time to an extremely satisfied customer. Thank you

October 6, 2025
Unprompted review
Rated 3 out of 5 stars

Odd feeling

The shirt has a very strange, almost ‘nylon’ feel to it. Also, the 3D effect is not as pronounced as it is on the pictures on the web site.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Really poor quality

It took a few weeks to arrive from China.
The actual garment didn't match the picture. It didn't fit very well - it was baggy in all the wrong places. It was made of cheap material that was a little itchy and very sweat-inducing.
I took it straight off and threw it in the bin, never to be worn again. I couldn't be bothered to go through the returns process of sending it back to China.
If anybody decides to go ahead and buy one of these shirts despite this review please heed this warning - DO NOT stand near a naked flame while wearing it!

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam!!!

Total scam!!!! Misleading emails with generic transit information. Can't believe I fell for it! We'll, they burn in Hell 🔥 for it, I don't.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Thanks for nothing

Ordered a t-shirt which was clearly not as described/pictured on their site. I contacted them through PayPal and they eventually agreed to a full refund and I didn’t have to return the item. But they insisted that I close the PayPal dispute before they would refund. I put the dispute in the hands of PayPal as they state you should not close the dispute until you have received the refund. Now the seller insists that I return the item at my cost. Scammers! They know they are sending out fake goods (not as described), they do it anyway. I will do my part to make sure every review site has this review on it.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid! Shirts not as advertised!

Wish I had read reviews here before buying. I ordered three shirts (vintage, distressed look). And three shirts arrived, but they look nothing like the photos on the website and are made from some horrid stretchy cheap material. Strong suggest you avoid and buy elsewhere!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

I'm a satisfied customer

I ordered from the company because I liked the great choice of shirts, the colours and the patterns and they weren't too expensive. From ordering to receiving my item was about 10 days. I didn't realise they were coming from China at the time.
Despite all the negative reviews on here I was pleasantly surprised when I opened the package. It looked the same as on their website, was an excellent fit, and felt comfortable to wear and was not off a thin material. The buttons were a bit small and fiddly especially the cuffs but i managed ok. The label inside had been cut out so am not sure about the material or washing instructions. I will order from them again.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

A year after I gave them a one-star…

A year after I gave them a one-star review customer service contacted me. They asked me to delete my review and if I did this, they would reimburse me the cost of my items. I replied, show me the money first. Needless to say, after much back and forth that didn't happen and I am more than happy to leave my review about their site.

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

Avoid! The cheapest man made fabric around - but good fit

Like most of the real, mostly negative reviews... in my case, the "Retro Ethnic Art Print Casaul Short SLeeve Polo Shirt" [sic] (copied exactly off their website - how did I not notice that until now?). Listed as a "Cotton blend", If's there's 1% of cotton involved the making of this, I'd be shocked. It's like a 70's polyester leisure shirt. Maybe bowling? The photo (and description) kinda match up...if you're drunk. I took a gamble and lost, was hoping for at minimum a sort of ok cotton-ish top. This isn't that. It's just ugly. It's shiny AF!

I will say the fit was actually pretty on point, I'm 6'3" 195 lbs and the medium was shockingly good in that department - but this will never see the light of day. Oh well, I'm out $36. Fast fashion!

August 10, 2025
Unprompted review
Rated 2 out of 5 stars

Products totally misrepresented on their website

While I would say the shirt I ordered is of reasonable quality, it is nothing like the picture on the Lorealwear website - be very wary of ordering based on what you see. They've set the photos of the polo shirts up to make them appear as if they're made from a heavy, expensive, almost denim-like material. The website says "cotton blend", but what you get is a very stretchy polyester shirt - if there's any cotton in it, it's the thread they sewed the seams with. The only label attached to the shirt is the size - nothing whatsoever about materials, origin etc, (which I think is probably illegal if you're selling products in the US). The pattern, which on the website is shown as subtle and classy, is in reality a garish, gaudy mess.

August 8, 2025
Unprompted review
Lorealwear logo

Reply from Lorealwear

Dear Valued Customer,

We sincerely apologize for your disappointing experience. Your feedback is incredibly important to us, and we will investigate this matter immediately.

To resolve this promptly, please contact our support team at service@lorealwear.com with your order details. We're committed to making this right for you.

Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust.

Rated 1 out of 5 stars

Terrible company, terrible merchandise

Ordered a casual shirt from this company, when it eventually turned up, nothing like the item ordered, cheap fabric poorly made, made a compliant and was told to give it someone for a present??? Was not worth returning, Plus a 20% discount voucher, no way would I ever buy anything from this company.
Save your money goods are absolute rubbish.

July 28, 2025
Unprompted review
Lorealwear logo

Reply from Lorealwear

Dear Valued Customer,

We sincerely apologize for your disappointing experience. Your feedback is incredibly important to us, and we will investigate this matter immediately.

To resolve this promptly, please contact our support team at service@lorealwear.com with your order details. We're committed to making this right for you.

Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust.

Rated 1 out of 5 stars

Dropped off at thrift store immediately after delivery

Took weeks to get during which they bombarded me with email ads. When the 2 shirts arrived, they were terrible. The material is so pliable, the collar collapses, colors weren’t as they were shown. An hour after delivery, I dropped them off at a local thrift store.

July 24, 2025
Unprompted review
Lorealwear logo

Reply from Lorealwear

We sincerely apologize for your disappointing experience. Your feedback is incredibly important to us, and we will investigate this matter immediately.

Rated 1 out of 5 stars

Not as advertised

Apart from 5 weeks delivery time, the shirt is NOT as described in the photo. It is made of shiny spandex and has none of the distressed cotton-look around the waist, sleeves and placket... features which persuaded me to buy it. I am NOT happy

July 29, 2025
Unprompted review
Lorealwear logo

Reply from Lorealwear

We sincerely apologize for your disappointing experience. Your feedback is incredibly important to us, and we will investigate this matter immediately.
Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust.

Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY

I ordered two t-shirts from this company. What arrived looked nothing like the photographs on their website, normally were they of the material advertised. Instead, what arrived were poorly printed items in 95% polyester and 5% Spandex (i.e. not a cotton blendas stayed). The garments were literally awful. I contacted to return them for a refund, but just got an automated response saying I could keep the items and they would refund $30 (even though I'm from the UK and paid in pounds sterling) which I responded to to say this was not acceptable, only to receive the same automated response back each time. DO NOT USE THIS COMPANY. It's a type of scam I also feel sure the five star reviews on here are bogus.

July 24, 2025
Unprompted review
Rated 3 out of 5 stars

I received the shirt in couple weeks…

I received the shirt in couple weeks and was soft and comfortable shirt but it was a cheaper version of what they are showing. The cuffs, collar and the bottom was not what pictured in the ad. Would not buy from them again for this reason.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

No Cotton Anywhere!!

All shirts I ordered were advertised as a 'cotton blend' ALL shirts I received are 95% polyester 5% spandex.
The fit is boxy and the material is very thin and cheap. The only thing that translated was the color pattern designs which held fairly true to the online illustrations.

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible | Avoid

As others have said -- advertised polo-shirt looked great; then the hideous polyester printed monstrosity arrived. Took me 3 weeks via Paypal to get my money back. Avoid.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt waited a 10 days no…

I ordered a shirt waited a 10 days no shirt,no email,nothing.i contact them and they tell me my shirt got held up in customs and they'll resend ...why would a shirt get held up in customs? I would advise not ordering anything from these clowns ..

July 1, 2025
Unprompted review

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