Jet2.com Reviews 120,648

Staff very efficient with their service however the cabin crew did not welcome us aboard as the two at the front were stood back and busy chatting and throughout the flight on service they do not giv... See more

Flight was on time departing the UK and actually left the stand 10mins early on return flight. Lots of Jet2 staff around if you needed assistance (fortunately we did not). Flight was comfortable altho... See more

Always use Jet2 and can’t fault however, their pricing can no longer be recognised as a low cost airline. Especially from Newcastle, this airport is by far the most expensive to fly from in the UK……e... See more

15 Sept LS1271 & 01 Oct LS 1272. The plane was smaller than usual (airbus 321) as was the legroom, the width of the seats were narrower too. But most annoying - the armrests had quite sharp corners ma... See more

Travelled yo tenerife both flights 26th September and return 3rd October with a friend who required assistance. These journeys were made easier and enjoyable by the friendly and professional staff Es... See more

Outbound plane changed so although we paid for extra legroom ended up with no extra legroom. Plane had to be changed at airport for one coming from Glasgow that made flight delayed. When finally boa... See more

Top marks for the way the crew handled the long delay for outgoing flights at Stansted due to the Fire Alarm issues - firstly by holding the flight for us and secondly for the warm greeting on boardin... See more

From being met at the airport with a smile, as using assisted travel, everything was smooth, nothing was too much trouble for any if the amazing staff , making sure that myself and my partner had eve... See more

Brilliant experience with Jet2 - airport experiences were great both sides with really helpful staff. Whizzed through check-in especially on the way home, mum flying with another airline stood in a ch... See more

Our arrival at Stansted coincided with a fire situation, and absolute chaos & massive queues around the departure areas. Your desk staff were very helpful and re-assuring, and were clear about what to... See more

I have been travelling with Jet2 for years as I have always found them good value for money. Service is good and so is punctuality. The last couple of flights have proved difficult because of the incr... See more

The flight and the service out were good but the return flight times were dreadful ... an hour late departing and arriving home at 0230 hrs is not good for an elderly traveller with a terminal illn... See more

Excellent as usual!!! Great service and very welcoming!! A very slick and efficient airline especially the fact we can take on board 10kg hand luggage without being charged extra unlike other airlines... See more

Second time we have travelled with Jet2 and again very impressed with how simple the website is to follow when booking our trip. We had to change the dates of our original holiday but this was easy... See more

From check in, to disembarking in Manchester, this was one of the best executed flights I have taken in a long time. Aircraft had been changed so was advised to go to Jet2 desk, seat reallocated with... See more

Jet2 are the best. They keep me informed from booking.....informed at departure airport and ln return. Ease of boarding....arrival and luggage on arrival. Crew are always professional and friendly.... See more

Our plane was delayed 1 1/2 hrs coming to pick us up. When we boarded we all sat waiting for a further 30 mins without an announcement from flight attendants or cockpit as to what was happening. Event... See more

Our flight from Alicante to Birmingham Guam was delayed by about an hour. The boarding process started at the time we should have been taking off. We were sat in row 16 so by the time the food/drinks... See more

Actual flights and service ok apart from some technical issues which caused delay on return flight. Problem being Leeds Bradford airport. Allowing for work being carried out I noticed a tendency for s... See more

Wouldn’t want to book with anyone else! Firstly easyJet flight cancelled near to midnight damage to plane, alleging to replace but didn’t, no communication, no help, told no flights as full for 3 da... See more

Jet 2 you are absolutely amazing Due to a fire at Stansted airport it was utter carnage at the airport but Jet 2 staff handled the whole situation fantastic For something that was out of your... See more

Jet2 were excellent. Unfortunately there was a minor technical delay on departure. On the return flight stood on tarmac for fifty minutes or so waiting for an air traffic slot. Once again I must... See more

Missed our return flight due to additional security delays. Plane was still there, and didn't take off for another 20 minutes after we arrived, but we were told the gate had closed, and escorted off t... See more

I have been very happy with Jet2 since it started all those years ago but have noticed that whereas it started as a "low cost" airline it is certainly not that any more when compared to some of its co... See more

My favourite short haul airline - use it whenever I can. My only niggle is some passengers bringing on a case for the cabin, which meets the airline's requirements, and a very large backpack which I'... See more

I have looked at other airlines which are cheaper and have more reasonable flight times, however the professional service I get from Jet2 outweighs others. All staff are always helpful, polite, frien... See more

From arriving at Manchester Airport at 4.00 in the morning to landing at Dalaman, the whole experience was seamless. The flght boarded on time, took off only a few minutes late but the pil... See more

I have flown with Jet2 many times having owned an apartment in Majorca for 37 years until recently. I like Jet2 very much I have never had a bad experience the aircraft are very good and the crew are... See more

Both flights were good, without stress. I am disabled and the transfer system from check in to boarding is VERY hit and miss. Outbound, the help crew were good. On return the experience was anyt... See more

Sufficient staff who were easily identifiable, pleasant and informative. We sailed through check in, security and boarding: both ways. The flight was pleasant and on time. Staff were attentive and hel... See more

Excellent company to deal with, over the many years we have used Jet2, twice yearly, we have never encountered any issues. Staff are friendly, onboard shop has so many bargains, assistance was requir... See more

A refreshing change from other budget airlines. Very friendly and involved staff at every stage,better leg room on the flight,clearly enunciated announcements on the flight and very efficient in fligh... See more

The outward flight was brought forward due to a possible strike by the Greek air travel control and baggage handlers, but I was kept well informed. The return flight was on time, it was great even th... See more

The flights team were friendly and efficient. The flight back from Malaga was late arriving so we were delayed 1 hour. The pilot warned we would be landing in Leeds with turbulences from very storm... See more

Have travelled the same route a number of times with Jet2, and never had a problem, however last week when returning I was charged excess baggage, case weighed in at 19.5kg when there is a 22kg limit,... See more

Polite and attentive crew. We were held up for almost 3/4 hr but captain kept every one informed on a regular basis, you can’t change it but being informed helps to understand why it was happening.

Jet2 were excellent as ever flying from Manchester to Faro & return. Staff are always smart, professional and friendly and highly visible in their red & white uniform.

The effort and empathy they showed throughout the flight was amazing! My daughter was scared of flying and so it was arranged for her to visit the cockpit before take off, where the pilot and first o... See more

Seating arrangements outbound on a 2:4:2 row 2 Inbound aisle seats row 1 Enjoyable flight and seeing from the front it’s very impressive what tasks they actually get through !!!🤩

Again our Jet2 flights met the expectations we’ve had for many years. Yes they’re a little more expensive but when you read about the issues with the other airlines, it’s so worth the extra. Feels li... See more

The cabin crew were excellent. Jet 2 cabin crew nearly always make me feel special, they make me feel like I've started my holiday. Those on my flight to Almeria were particularly good and clearly en... See more

I turned up for my return flight from Bodrum to Stansed on Sat 27 Oct to realize I had misread time - and had to book another return flight. Jet 2 did not have any open desks, but Infomation quickly a... See more

We have flown with jet 2 three time now and we have be very happy with the company. We are not really in the 21st century so have a company that you can call and they help you make your book over the... See more

Easy online booking, updates when necessary Helpful staff at check in and well organised. Polite cheerful staff on board. Smooth journey. Really need to make pilot announcements clearer or poin... See more

As always a very friendly crew! While other airlines were delayed and cancelled we left on time Smooth flight and excellent landing in spite of challenging conditions at Stansted

Jet 2 staff are always helpful. sense prevails when allocating group seats on the plane as we usually get sat together. We were delayed on the return trip but this was well communicated.

As usual from check in to the end of our flight a first class experience with Jet2. Their staff are always friendly and nice, the planes are comfortable and clean which helps you enjoy the whole expe... See more

The staff at the check-in area at the Stansted airport were exceptionally kind, helpful, and efficient. We arrived late at the airport due to heavy traffic, and they went out of their way to assist us... See more

Jet 2 is very friendly to Children and Teenagers. They gave some stickers to my 7 year old boy and a teady bear passport to my Child! They are so friendly Nothing goes wrong on flights We've tr... See more