The flowers were delivered on time but not as expected. I thought I was ordering something with soft tones of peach and autumnal foliage. There seemed to be more dark colours than I anticipated
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Company details
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
Replied to 94% of negative reviews
Typically replies within 24 hours
Beautiful flowers - really special
Beautiful flowers. My mum was thrilled with them. Was also nice to be kept up to date with delivery times and to receive a nice picture and sneak peek of how they looked. Received photo confirmation of their delivery at my parent's house.
First Class Service
First Class Service . She was so pleased withe the Flowers and Chocs Your Team made her Day . She is Very ill
Kind Regards
Graham
Beautiful flowers and amazing service…
Beautiful flowers and amazing service following specific requests. Thank you!
None delivery
Delivery is shown as being delivered but the recipient didn't receive it . Contacted customer services requesting proof of delivery and so far I haven't had a reply.
Dissapointing
I've been using Interflora for many years but on the last occasion I was really let down with a birthday bouquet for my mum that was very different from what I had ordered and substantially smaller, and already in a sorry state. It was quite an expensive bouquet too. I tried to get help from Interflora but their response was poor, they didn't care. I've decided to use another provider in future.
Perfect 💐
Very pleased with everything! Online ordering easy to use, huge amount of beautiful arrangements to choose from, kept up to date with the order status, flowers delivered within specified time….and were absolutely gorgeous, thank you 🙏
Beautiful flowers delivered the next…
Beautiful flowers delivered the next day great service
Delivery was on the correct date at the…
Delivery was on the correct date at the correct time.
Lovely flower bouquet
Saw an image of a bouquet on an email which suited what I was looking for, arrived on the correct date and was close to the image on screen.
Communication excellent
Communication excellent, recipients were extremely happy with their flowers.
Interflora, my go to place
I use Interflora a lot. It is my go to place for inspiration when acknowledging my national and international friends and families’ special occasions. Only last week had I a dilemma as I had to find something beautiful to send to my sister, who lives in Ireland. within a few hours she had received a beautiful flower arrangement in time for her birthday. I would highly recommend Interflora for its quality and efficiency. Very many thanks to the team.
For my partner's birthday
For my partner's birthday, I did slighty overwiew the date (first time ever) so order a beautiful arrangment in the morning and it was delivered the same afternoon. The local Interflora agent was perfect.
After 20 years as a client, I was disappointed only ones but it was long time ago.
Beautiful Flowers / Amazing Service
Interflora passed my delivery onto the most fantastic local florist. The flowers were exactly as showed in the picture and when I realised I should probably give delivery instructions, I called the florist and they were very lovely and very helpful.
I would definitely use interflora for future flower deliveries. I recently used a different company which turned out to be an absolute con. Interflora is definitely a much safer option
Easy to order, definitely use again
Easy to order, beautiful flowers delivered on time. Recipient delighted with the arrangement.
The flowers were of poor quality and…
The flowers were of poor quality and certainly nothing like the bouquet advertised however I did complain and my complaint was dealt with very efficiently and I have had a full refund but I was very disappointed considering these were sympathy flowers to a friend
Local florist delivered the flowers…
Local florist delivered the flowers with a smile promptly
Last minute saviour
Last minute order and delivered on time and recipient very happy with bouquet
Will certainly use again.
Still waiting on a response after a…
Still waiting on a response after a week since my order never arrived!
My opinion the company do not deliver as expected
My opinion the company do not deliver what you order we paid nearly £90 for flowers that did not look anything like the picture on the website terrible
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