HP

HPB

United Kingdom

Reviews

Review of Interflora UK


Rated 4 out of 5 stars

The flowers were delivered on time but…

The flowers were delivered on time but not as expected. I thought I was ordering something with soft tones of peach and autumnal foliage. There seemed to be more dark colours than I anticipated

October 3, 2025

Review of Cult Beauty


Rated 5 out of 5 stars

Delivered early

August 2, 2025

Reply from Cult Beauty

Hello,

Thanks so much for leaving us a review, we love reading your feedback!

Enjoy your Cult Beauty buys, hope to see you again soon.

Best wishes,
Cult Beauty

Review of Farrow & Ball


Rated 5 out of 5 stars

Quick delivery

Paint arrived within 48 hours (including an archive colour) - Super impressed with service

April 4, 2025

Reply from Farrow & Ball

Hi Hazel, Thanks for the 5 star review. So glad to hear your paint arrived quickly. We hope you enjoy your archive colour. Warm regards Alex

Review of Pharmacy2U Ltd


Rated 2 out of 5 stars

Not a good experience when medication 'stuck' in Royal Mail hub

I would have hoped that the company's tracking would know when a parcel to be delivered by Royal Mail was stuck in the system and had not been delivered within 48 hours
I waited 35 minutes for an online chat and was told you would need to contact Royal mail and a response would take up to 72 hours.
I was not given any further detail and had to ask if i would be informed of progress, what i should do if i needed medication in the meantime, what would happen if lost/damaged Just not good enough

April 1, 2025

Reply from Pharmacy2U Ltd

Good Morning,

Thank you for your review. I am very sorry to hear your order hasn’t been handled as expected.

Upon checking your account, I can see that your most recent order have been dispatched within 2 working days of the prescriptions being received, as is expected.

Upon dispatch we do advise the delivery should be with you in 2-3 working days, however this is an aim only. I can see this parcel has now been delivered. From the point of request to the parcel being delivered this was 6 working days.

Our general timescale for an order is up to 10 working days for a delivery from the point of request, it can be much faster, but this timescale allows a buffer period for any potential delays.

The live chat will be reviewed and feedback raised where necessary.

Please accept my apologies for any inconvenience caused.

Kind regards,
Chris

Review of Aspiga


Rated 2 out of 5 stars

Ordered item not delivered & no information

I ordered 2 items. The cheaper item arrived within a week. the cost of both items was taken from my credit card. No notification about the 2nd item. I emailed with no response, called & left messages - no response. The last time I called I left no message but received a return call.
It appears the item was 'out of stock' but the web site clearly stated stock available and I could re-order it!
Eventually I was given a refund but the experience was frustratingly stressful and no worth the 15% discount I was offered on a future purchase

March 24, 2025

Reply from Aspiga

Dear Customer,

We're very sorry for the frustration you experienced. This is not the level of service we aim to provide, and we sincerely apologise for the lack of communication. We appreciate your feedback and will work to improve our processes to prevent this from happening again. If there's anything we can do to make things right, please let us know.

Kind regards,
The Aspiga Team

Review of Evri


Rated 5 out of 5 stars

Arrived day after despatch


Arrived day after despatch. Good , prompt service

January 30, 2025

Reply from Evri

Thank you for sharing your feedback on your positive experience, we really appreciate it!

Review of Evri

Review of Bedeck Bedding

Review of Hammonds Furniture


Rated 5 out of 5 stars

very good installation

The installer arrived on time, worked very hard and achieved an immaculate installation in less time than anticipated. Wardrobes look fantastic

March 20, 2023

Reply from Hammonds Furniture

Hi,
Thank you for taking the time to leave us a review. We are pleased to hear your experience with us was 5 star! We hope you enjoy your furniture for many years to come.
Kind Regards,
Sophia
Hammonds Online Team

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

Its all so simple and easy

Its all so simple and easy. Select your meds and sit back and wait for them to be delivered. Typically this is within a week of order

July 27, 2022

Review of Pharmacy2U Ltd

Review of Baukjen


Rated 5 out of 5 stars

Reply from Baukjen

Dear HPB
Thank you for your five star review and for complimenting our products and service - very much appreciated!
Kind regards, Suzanne

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

Cannot fault this service

Great service, prompt and efficient. Reminders in good time. Seems local surgery approve order much faster than repeat prescriptions from local pharmacy.

Had issues with delays for first order that were swiftly rectified and no problems since (5 months)

February 4, 2022