Hills Sound & Vision Reviews 2,137

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's prices, often noting them as the most competitive they could find. Consumers appreciate the fast and efficient delivery service, with many reporting next-day delivery. The ordering process is described as quick and easy, and people are pleased with the condition of their purchases upon arrival. Consumers highlight the exceptional customer service provided by the staff. Reviewers mention specific employees by name, emphasizing their knowledge, helpfulness, and patience. People value the personalized attention and the willingness of the staff to go the extra mile to address their questions and concerns. The company's service is often compared favorably to larger retailers, with customers appreciating the personal touch and expertise they receive.

Based on these reviews

Rated 5 out of 5 stars

I found an ex display Loewe TV for sale online at Hills Radio and subsequently purchased it. I have to say Nathan from the first point of contact regarding the product, to purchasing it and helping... See more

Rated 5 out of 5 stars

I'm so glad I discovered Hills Sound & Vision. Being based in London, I hadn’t come across them before, but they happened to stock the exact TV I was looking for—and I was able to purchase it with... See more

Rated 5 out of 5 stars

I bought a Blomberg dishwasher from Hills. They were very competitive on price and the best when delivery / recycling of old appliance was included. Fast delivery and set up. But best of all, was the... See more

Rated 5 out of 5 stars
Verified

We ordered a 65-inch Samsung Smart TV off the internet with Hill Sound & Vision. We had an issue with damage to the first TV delivered and the replacement had an issue with software, neither the... See more

Rated 5 out of 5 stars
Verified

I was in the market for a new SMART TV after the one we had broke down after 10yrs of service. Through "Which" review identified what we wanted. On-line Hills offered the most competitive price, almos... See more

Rated 5 out of 5 stars
Verified

Best price I’ve seen for 42” LG C4. Ordered Sunday night arrived on Tuesday morning with free delivery. Cannot fault anything, the ordering process, price, speed of delivery and quality of product wer... See more

Rated 5 out of 5 stars
Verified

Ordered the HT A9 and there was a issue that Hills Sound immediately resolved by calling me up and providing some options. Very professional and knowledgeable on their products. Delivery was super fas... See more

Rated 5 out of 5 stars
Verified

I bought a Dyson air purifier from Hills. As it was considerably cheaper than other websites I emailed to check that it wasn’t refurbished etc. They replied the next morning to confirm it was brand n... See more

Rated 5 out of 5 stars
Verified

I purchased my new LG Oled TV on Hills Sound & Vision website, within minutes of making payment I received a phone call thanking me for my purchase and would it be ok for me to receive the TV the ne... See more

Rated 3 out of 5 stars
Verified

Great price for tv, definately will use again if prices remain so competitive. Very poor deliver from sub contractor. Two hours later than time given with no communication to customer. Other del... See more

Rated 5 out of 5 stars
Verified

This audio and video shop has you covered. Easily competes with big chain equivalents but has that personal touch to top it off. Purchased a TV between Christmas and NY eve and got it delivered prom... See more

Rated 5 out of 5 stars
Verified

Ordered 11am Thursday a new Samsung OLED TV, nearly £130 cheaper than high street and it was delivered before 10am on Friday….super service and amazing priced product. Thank you, will use these guys a... See more

Rated 5 out of 5 stars

Have just finished ordering a new LG OLED TV through this company. The reason that I decided to use HILLS is not only are they nearly £150 cheaper than one of the country’s major stores but also that... See more

Rated 5 out of 5 stars
Verified

I spotted the Samsung OLED TV, that I had chosen, in Hills at a very competitive price and after noting very good reviews for the company, I decided to order from them, on a late Sunday evening. I rec... See more

Rated 5 out of 5 stars

Exceptional customer service. Over the last 23 years I have bought 3 dishwashers, four tvs, two fridge freezers and yesterday one cooking hood which was delivered and installed All their staff are e... See more

Rated 5 out of 5 stars
Verified

I ordered my LG TV and received it within 24 hours which I didn't expect. When asking any queries about delivery and warranty, my emails were answered very promptly. Great all round service. Would... See more

Rated 5 out of 5 stars
Verified

Decided upon the make and model of television that we wanted, shopped around online and came across Hills Sound & Vision, whose price was £151 cheaper than next lowest and also included Next Day D... See more

Rated 5 out of 5 stars
Verified

Bought an LG oled 55c tv from hills.their price was exceptional compared to Currys(sale price) about £200 cheaper. I had a few questions which I sent through email and these were answered promptly... See more

Rated 5 out of 5 stars
Verified

What a revelation! I decided to shop with Hills sound and vision after reading their reviews on line. They could not have been more helpful if they tried. I requested a delayed shipment due to not bei... See more

Rated 5 out of 5 stars
Verified

I recently purchased a Sony 65-inch OLED 2024 TV and had an excellent experience. When I contacted customer service with an inquiry, they provided clear and concise information without any hard-sellin... See more

Rated 5 out of 5 stars
Verified

We saw the Samsung soundbar we were interested in buying at a great price. As we were unsure if it was compatible with our Samsung TV, we emailed Hills for some guidance. They responded very quickly w... See more

Rated 5 out of 5 stars
Verified

Was browsing for a new TV and discovered this website quite a bit cheaper than anywhere else. Read the reviews about how everyone had a great experience and figured it was worth a shot. TV turned u... See more

Rated 5 out of 5 stars

Ordered online , spoke to very polite staff on the telephone enquiring about stock . Very helpful . Quite a large tv delivered over 250 miles the next day . Maybe I’m old fashioned , but this is... See more

Rated 5 out of 5 stars

Brilliant from start to finish. Ordered a Samsung S95D 77 inch Oled. The price was the best out there anywhere. I had some questions before ordering, which they answered with genuine interest, enth... See more

Rated 3 out of 5 stars
Verified

The price was the lowest I could find for the TV I liked, and it was a quick and easy process to order. The only thing I would say is the delivery slot was 8am-6pm with no update or slot given on the... See more

Rated 5 out of 5 stars
Verified

Great price and free next day delivery. A great OLED TV from a reputable and reliable company. TV arrived safe and sound with great communication from Hills at every step. Can't ask for more.

Rated 5 out of 5 stars
Verified

Packaging, delivery time, vfm and easy pain free purchasing. I guess it’s hard to stand out in a crowd these days and people expect good service. Nevertheless, we are all quick to shout when it goes w... See more

Rated 4 out of 5 stars
Verified

Order process and e mails keeping in touch faultless very impressed Sadly delivery company was let down nearly 3 hours late which is not good enough

Rated 5 out of 5 stars
Verified

Good price, delivered when they said. We're helpful when I had an issue with the set-up of the TV. Only issue I had, was with TNT on the delivery, as I couldn't change the initial delivery date, desp... See more

Rated 5 out of 5 stars
Verified

Absolutely faultless! They rang to say the bracket I ordered was unavailable but they sent an upgraded bracket. The prices of my purchases were excellent and it all came via different couriers the ne... See more

Rated 5 out of 5 stars
Verified

I needed to contact the Web Sales team with a couple of queries prior to placing my order online. It was very reassuring to be able to speak to a human as opposed to an AI chatbot. The young man I spo... See more

Rated 5 out of 5 stars
Verified

I had not heard of Hills Sound & Vision but their prices were keen. Delivery was spot on. I'll be checking them out first next time I make a major electrical purchase!

Rated 5 out of 5 stars

Absolute brilliant service from ordering to delivery & fitting. Very competitive pricing too. We needed to replace a tv & an integrated tumble dryer. The dryer was deemed (by other retailers) as probl... See more

Rated 5 out of 5 stars
Verified

Hills were the cheapest i found for the Samsung S90D OLED TV, great TV for gaming and movies, great service bye Hills many thanks.

Rated 5 out of 5 stars
Verified

Easy to order and delivery came by very good carrier with a few days. The microwave was just what wanted and matches my other kitchen appliances. All good thank you.

Rated 5 out of 5 stars
Verified

I am a new customer to Hills Sound & Vision, and after seeing the excellent online reviews, I recently purchased a new Sony XR55A95LU TV at highly competitive price including free 5 year Sony warrant... See more

Rated 5 out of 5 stars
Invited

Brilliant store which is local to me in Hove. I believe it’s really important that we support our local shops. When you receive such superb customer service and low (internet) prices as you do at Hill... See more

Rated 5 out of 5 stars

after finding the hills sound & Vision website I called in with a few questions and spoke to Ashly who is clearly an expert in in Electronics, Ashly helped me choose the right TV, a Sony 55 inch UHD... See more

Rated 5 out of 5 stars
Verified

I was searching for a soundbar to work with my LG TV and spoke to 'Ashley' about my requirements. After a few minutes he advised me about a sound plate (Sony HTX1) instead of what I was original doing... See more

Rated 3 out of 5 stars
Verified

Very pleased at the price and fast delivery, but shocked that the Bose Sound system box was what it was delivered in. No plastic bag or outer box. Disappointingly, my wife answered the door, took o... See more

Company replied

Rated 5 out of 5 stars

We found Hills Sound & Vision services very professional and friendly. They were very competitive on prices against both larger retailers and on line but with a personal service that you do not get wi... See more

Rated 3 out of 5 stars
Verified

Ordering was okay and delivery okay but delivery guy was supposed to carry T/V on his own(heavy and bulky) packaging was damaged but Contents not.Asked question about Raku promotion(free films) and le... See more

Rated 5 out of 5 stars
Verified

Spoke with Ashley prior to ordering my new Sony TV. He was both extremely knowledgeable and honest with me. I have previously had a very poor experience with Richer Sounds over their returns policy a... See more

Rated 5 out of 5 stars
Verified

Ordered a Sony television on line at lunchtime and it was delivered by TNT 9.30 am the next morning! I was amazed at the speed. Great television in perfect condition at the lowest price.Excellent ser... See more

Rated 5 out of 5 stars
Verified

I have to admit I was initially a little sceptical about how a relatively small, independent store at the other end of the country from me could offer the extremely expensive television I had my eye... See more

Rated 3 out of 5 stars
Verified

No issues with Hills Sound and Vision but TNT, their delivery agents, were appalling. Four successive broken delivery promises with the consequential inconvience from waiting-in, time off work etc. A... See more

Rated 3 out of 5 stars
Verified

The price was much cheaper than other suppliers which was great. There was a problem with my card payment which was resolved but this was not confirmed to me. That on its own isn't an issue but as pay... See more

Rated 5 out of 5 stars
Verified

Great is perhaps the wrong word. The purchase online was quick and efficient, carried out in a timely manner, as was the shipping by courier. Member of staff at Hills was very helpful when I made enq... See more

Rated 5 out of 5 stars

A great local shop, knowledgeable and helpful staff who will go the extra step. I would always rather support local businesses anyway but having had a bad experience with AO recently it really... See more

Rated 5 out of 5 stars
Verified

Easy company to deal with, personable and experienced, helpful and professional, plus the best deal around by far! Arranged my delivery for a Saturday at a small cost too.

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Company details

  1. TV store
  2. Appliance Store
  3. Electronics Store
  4. Hi-fi shop

Written by the company

Welcome to Hills sound & vision (Hills Radio Ltd), the South's premier stockist of home electronic equipment and leader on Low price with high quality service. We are based in Portslade near Brighton and Hove, Sussex and will be more than happy to help. Offering discount prices on Sony, Pioneer, Philips, Panasonic, Bosch, Hotpoint, and all major brands of Lcd & Plasma tv, Dvd, Bluray, Home Media and kitchen appliances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

LG oled 55c tv

Bought an LG oled 55c tv from hills.their price was exceptional compared to Currys(sale price) about £200 cheaper.
I had a few questions which I sent through email and these were answered promptly to my satisfaction
Delivery was also very good
I would highly recommend Hills to all my friends and family

April 28, 2025
Rated 5 out of 5 stars

excellent service

Just bought a tv from hills by internet as I live 200+ miles away far cheaper than the main retailers, service is fantastic, delivery excellent, and can't fault the staff

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Over the last 23 years I have bought 3 dishwashers, four tvs, two fridge freezers and yesterday one cooking hood which was delivered and installed All their staff are efficient and knowledgeable any problems are addressed. I wouldn’t dream of going anywhere else.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Fantastic Service, product & price.

I purchased my new LG Oled TV on Hills Sound & Vision website, within minutes of making payment I received a phone call thanking me for my purchase and would it be ok for me to receive the TV the next working day. The TV arrived by 12 noon delivered by APC overnight.
Absolutely amazing service and at a great price.
A very happy customer.

March 28, 2025
Rated 5 out of 5 stars
Verified

Friendly and knowledgeable web sales staff

I needed to contact the Web Sales team with a couple of queries prior to placing my order online. It was very reassuring to be able to speak to a human as opposed to an AI chatbot. The young man I spoke to was very helpful in answering the queries to my satisfaction. I placed the order, the next day they called me back to inform me that my order was going to be shipped out a day later due to low stock levels. I needed to return the wall hanging brackets as we were able to use our existing ones, the call was answered by the same person and he remembered having spoken to me - extremely rare in this day and age of high tech chatbots who do not resolve queries at all! I would thoroughly recommend this company to anyone who is looking to purchase any AV equipment, the web sales team are very knowledgeable and helpful.

March 27, 2025

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