IK

Ian Kembery

United Kingdom

Reviews

Review of Dortech Direct


Rated 5 out of 5 stars

Great Pricing and Incredible Service

Ordered the Wessex Teak Sealer as cannot get locally, pricing was the lowest I could find and was delivered within 48 hours of ordering. Incredible service and a very happy customer, thank you.

September 8, 2025

Reply from Dortech Direct

We’re so pleased you found the Wessex Teak Sealer easily and at a great price! Thank you for your kind words about our service and for being such a happy customer.

Review of Animed


Rated 5 out of 5 stars

Great Service at a Terrific Price…

Great priced Rimadyl with free delivery within 3 days, fantastic service.

May 1, 2025

Reply from Animed

Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Sorcha

Review of Hills Sound & Vision


Rated 5 out of 5 stars

Fantastic Service and The Best Pricing

Decided upon the make and model of television that we wanted, shopped around online and came across Hills Sound & Vision, whose price was £151 cheaper than next lowest and also included Next Day Delivery for no extra charge. Spoke to one of the Sales team who advised low price was because they had purchased a large batch on Black Friday pricing from their supplier and was very helpful with my other queries.

Placed order the following morning and by 11:00 the next day the Samsung television was delivered and so easy to setup and configure. We are delighted with the television and with Hills.

The service was fantastic, cannot recommend Hills highly enough, without question will be using again. and

January 28, 2025

Review of Hills Sound & Vision


Rated 5 out of 5 stars

Hills.....What A Brilliant Find

What a fantastic experience purchasing a television online at the cheapest price we could find and having it delivered within 36 hours !

Once we'd decided on the model of television, Samsung 48", the best price we could find was £999 until we came across Hills Radio aka Hills Sound and Vision, who were selling it for £849.
Ever the skeptic, I phoned the Sales team who confirmed it was brand new, unused and that Hills had bought a batch at the Black Friday price so could sell cheaper than the competition. Additionally it would be shipped for next day delivery for no extra charge.

Ordered online that evening which was very straightforward and great communication via email at every stage until picked up by the courier then, once delivered, a copy of the invoice was sent with a reminder to setup the 5yr extended warranty with Samsung.

Fabulous service, will use again, deal with absolute confidence.

January 29, 2025
Unprompted review

Review of DPD UK

Review of Autoglass®


Rated 5 out of 5 stars

Terrific Service and Experience

Easy to arrange appointment to suit me, technician was fabulous, very friendly and clearly explained everything. Received a message when the work was completed, about 20 mins ahead of schedule.

December 22, 2023

Review of allbeauty.com


Rated 5 out of 5 stars

Great pricing and rapid delivery

Great pricing and rapid delivery, received within 48 hours of ordering. The whole process could not have been any easier unless they hand delivered within an hour of receiving the order ! Our go to for all fragrances.

December 12, 2022

Review of TUI


Rated 5 out of 5 stars

Great Holiday, Great Price

Very easy to search for holidays, plenty of hotel options for all budgets and with a choice of flights to the same destination. Have always had good experiences with TUI holidays.

November 7, 2022

Review of JustPark


Rated 5 out of 5 stars

Terrific Parking Facility

Easy to book, directions were perfect and photos helped show access. Space was straightforward to find and good size. Exit was very simple so leaving was easy. Charges were very reasonable for city centre would definitely recommend and use again.

August 8, 2022

Review of Trailertrek Towbars


Rated 5 out of 5 stars

Excellent Service From Trailertrek

Excellent service from the enquiry phone call to completion of the job. Alex, the fitter, arrived on time, was very courteous, respectful and within 90 minutes the job was finished. Demo of fitting and removing towbar, handover of new number plate and off he went. Also the job was £200 less than nearest other quote.

Highly recommend

October 22, 2021

Reply from Trailertrek Towbars

Sir, Thank you for the kind review. It was a pleasure.

Review of Sigma Sports


Rated 5 out of 5 stars

Great Purchase

Great website, found the cycling waterproof easily, excellent price and delivered one day ahead of schedule. Fantastic service

September 22, 2021

Review of Blacks


Rated 4 out of 5 stars

Excellent boots

Excellent boots, second pair purchased, walk approx 25 miles per week on public footpaths, very comfortable, waterproof and good grip.

Only gripe is after buying found same boots £9 less at Go Outdoors than the Blacks sale price

February 23, 2021

Review of TyresOnTheDrive.com


Rated 5 out of 5 stars

Excellent At Home Service

Excellent service, arrived within the agreed window, engineer explained everything before starting the job, was extremely quick and professional then on completion confirmed the job was successful and bade a cheery farewell

September 28, 2020
Unprompted review

Review of Staysure Travel Insurance


Rated 5 out of 5 stars

First Class Service With Excellent Levels of Cover At Very Good Price

Having read plenty of positive reviews about Staysure, especially handling claims, decided to get an online quote for family, annual, multi trip policy. This was a very straightforward and quick process, the quote was extremely well priced, more than competitive, with superb levels of cover offered by Basic and Comprehensive policies. Had a question so called Customer Services and spoke to a lovely lady, Emma, who clarified the query then we discussed the policy in a little more detail and the company's culture. It was at this point I knew I would take out the policy, payment was easy and confirmation emails received within 5 minutes. Proficient, professional and pleasure to deal with.

July 14, 2020
Unprompted review

Review of Lenstore


Rated 5 out of 5 stars

Exceptional Service

Ordered lenses, cases and solution on a Monday, everything was delivered the following day, absolutely exceptional service. Will never return to an opticians subscription scheme, this will save me a lot of money. Thank you

February 11, 2020
Unprompted review

Review of ScottishPower


Rated 2 out of 5 stars

Comes With Unwanted 'Features'

Two stars because they've supplied gas and electricity throughout the year i.e. doing the job I pay them to do.

Have been absolutely bombarded with unsolicited phone calls to arrange 'smart meter installation'. They don't seem to understand the 'ain't happening' message.

Within three months they upped the monthly Direct Debit significantly and in under 12 months I'm £300 in credit. Heaven knows how many millions they make in interest across all their accounts but they've never offered to refund the credit, which I perceive as rather unethical.

Bill for actual usage is the only fair way of treating customers but this brings increased charges. All the major utility companies are the same, bloody thieves !

December 16, 2019
Unprompted review

Reply from ScottishPower

Hi Ian,

I am sorry to hear about the increase in your direct debit whilst in credit and for the calls you have received regarding a smart meter installation.

I would like to help resolve this matter for you, can I ask that you send me some details please? Please provide your full name, address and account details in an email, along with a copy of this review that you have left on Trustpilot. The email address to send it to is contactus@scottishpower.com – please put Trustpilot – FAO Pippa in the email subject heading to ensure it gets to me as quickly as possible and I can start working on it for you.

Kind regards,
Pippa

Review of Scrap Car Network


Rated 5 out of 5 stars

Deal With Confidence

Excellent company to deal with, very efficient, car collected quickly and as arranged with immediate payment. Also offered best price, couldn't ask for a better service

March 15, 2019
Unprompted review

Review of Animed

Review of OL

Review of SmartBuyGlasses


Rated 5 out of 5 stars

First Class Experience

On holiday in SE Asia I kept seeing Oakley Half Link sunglasses but thought I'd wait until returning to UK to buy a pair, to find for some bizarre reason they are not for sale here. American outlets would not ship this model to UK, must be an Oakley stipulation, so found Smart Buy Glasses. All the reviews were very positive, took the plunge and not only did I receive frequent emails advising of every stage, they didn't take the money out until confirmed they had the glasses and 11 days after placing the order I was strutting around in them. Subsequently had them confirmed as genuine and for £60 less than I saw in KL and Singapore. Excellent service, excellent price and excellent company !

October 2, 2015
Unprompted review