Went into the store to pick up some extra bits for our next nights camping. Elliot was extremely helpful and knowledgeable when recommending us pieces of kit. He was getting us what we needed for wh... See more
Company replied
St David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB
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Went into the store to pick up some extra bits for our next nights camping. Elliot was extremely helpful and knowledgeable when recommending us pieces of kit. He was getting us what we needed for wh... See more
Company replied
Came into the store yesterday to pick up some extra bits as we had a rough night camping the night before. Paul was extremely helpful in sorting out our issues. He went above and beyond giving us advi... See more
Company replied
I was looking for some fox shoes and couldn’t find them in my size but anyway Nabeil was absolutely amazing and helped me out very quickly. Absolutely amazing person who’s very friendly and knowledgea... See more
Company replied
I went in to pick up various items. I spent a while umming and ahing over what new hiking boots to get since my current shoes have a hole in. Nabeil approached me with a big warm smile and welcoming d... See more
Company replied
Written by the company
Written by the company

St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, United Kingdom
Replied to 89% of negative reviews
Typically replies within 24 hours

Reply from GO Outdoors - Bangor
Came into the store yesterday to pick up some extra bits as we had a rough night camping the night before. Paul was extremely helpful in sorting out our issues. He went above and beyond giving us advice on how to fix our tent poles. He could have charged up when trying to fix them but then he spent a lot of time trying to bend them back into place which made the night much more enjoyable the following night. He used his past experiences and knowledge to recommend us other bits of kit which we appreciated. He also helped us find a spot for the next night with clear directions with pictures to show us the way which was very helpful. Great member of staff who is a great asset to the company

Reply from GO Outdoors - Bangor
Went into the store to pick up some extra bits for our next nights camping. Elliot was extremely helpful and knowledgeable when recommending us pieces of kit. He was getting us what we needed for what we wanted to do rather than the most expensive piece using his own knowledge and experience. As he has been out many times before he had tested lots of the kit he was recommending for us
Definitely would recommend them here at Bangor go outdoors as the staff have always been helpful

Reply from GO Outdoors - Bangor
Bought some new hiking boots from go out doors Bangor. Nabeil helped me massively, he was so friendly and attentive and waited patiently whilst I tried on all the shoes in the shop haha!

Reply from GO Outdoors - Bangor
I was looking for some fox shoes and couldn’t find them in my size but anyway Nabeil was absolutely amazing and helped me out very quickly. Absolutely amazing person who’s very friendly and knowledgeable!

Reply from GO Outdoors - Bangor
Amazing staff very paciance and happy to help with shoes! 👟👟👟👟👟👟👟👟👟 Aaron the guy who helped us out was extremely friendly and helpful with everything shoes related you should give him a raise! :)

Reply from GO Outdoors - Bangor

Reply from GO Outdoors - Bangor
Visit store weekly when posting parcels Nabeil i always very chatty ,On this day i needed socks Nabeil was very helpful when i asked for help .

Reply from GO Outdoors - Bangor
Visited the store as my sons trainers had started to fall apart after only a few months and had a chat with Joana, Paul and Nia about the poor quality. They confirmed that it looked to be a manufacturing defect and that the trainers were covered under the terms of the warranty and we were given the option of a replacement of the same shoe or the choice to get something different-well all I can say is the guys here do what's right by the customer and actually honour warranties unlike sports direct who fob you off telling you the previous trainers are worn out after only a short time (never buy anything from SD if you want your warranty honoured! Been through this with them before and I will never buy from them again)
Shop at go outdoors the staff are friendly, knowledgeable and put the customer first. Well done and a credit to the brand great staff-thanks!

Reply from GO Outdoors - Bangor
Paul is very happy to help and offers great customer service.

Reply from GO Outdoors - Bangor
Went here today to get some walking boots with no idea what type to get.Luckily Nabeil was on hand and was very polite and gave me excellent service giving me all the advice I needed and was very pleasant.Recommended.

Reply from GO Outdoors - Bangor
Package sent, easy peasy! Thanks Nabeil, you were great!

Reply from GO Outdoors - Bangor
Great service for parcel sending,usually assisted by the consistently helpful,cheerful and knowledgeable Nabeil.
He should go into customer service training-great staff are such an asset to every company.
Great experience!

Reply from GO Outdoors - Bangor
I was served by Nabeil who was extremely helpful. I was looking for ski wear and he kindly even went into the back to see if there were socks and gloves for me . Very polite gentleman

Reply from GO Outdoors - Bangor
I went in to pick up various items. I spent a while umming and ahing over what new hiking boots to get since my current shoes have a hole in. Nabeil approached me with a big warm smile and welcoming demeanour asking if I would like any help. As an anxious person, this really put me at ease. He asked me what I was looking for and then he rushed around finding and bringing to me the relevant boots in my size. Throughout the interaction he was easy to talk to and ended up having a lovely chat that covered a multitude of interesting topics. What a wonderful encounter!

Reply from GO Outdoors - Bangor
I popped into Go Outdoors in Bangor to drop off a return via Evri. The counter was easy to find and Nabeil who was the team member on shift was kind, friendly and helpful. He made sure I knew what I was doing with the printing machine and we had a lovely conversation whilst he was helping me. He was a lovely gentleman and a real asset to the team, thank you Nabeil for turning a tedious parcel drop off into one of the nicest interactions I had all day ❤️

Reply from GO Outdoors - Bangor
Visited Bangor Go Outdoors to look for some shoes, were looked after lovely, caring and knowledgeable man Nabeil.

Reply from GO Outdoors - Bangor
Nabeil was really kind when I visited the store in Bangor today. I was quite worried about going in with so many Vinted parcels but he was glad to help me and was very friendly. Thank you for your help.

Reply from GO Outdoors - Bangor
Great help from the staff, in particular Nabeil ,him and another lad helped us to chose

Reply from GO Outdoors - Bangor
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