Went into the store to pick up some extra bits for our next nights camping. Elliot was extremely helpful and knowledgeable when recommending us pieces of kit. He was getting us what we needed for wh... See more
Company replied
Location
Switch locationSt David's Retail Park, Caernarfon Road, LL57 4TJ Bangor, Wales, GB
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Came into the store yesterday to pick up some extra bits as we had a rough night camping the night before. Paul was extremely helpful in sorting out our issues. He went above and beyond giving us advi... See more
Company replied
I was looking for some fox shoes and couldn’t find them in my size but anyway Nabeil was absolutely amazing and helped me out very quickly. Absolutely amazing person who’s very friendly and knowledgea... See more
Company replied
I went in to pick up various items. I spent a while umming and ahing over what new hiking boots to get since my current shoes have a hole in. Nabeil approached me with a big warm smile and welcoming d... See more
Company replied
Company details
About GO Outdoors - Bangor
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months and offers the following great benefits: 1. Our Famous Discount: Save at least 10% off the retail price of everything. 2. Price Guarantee: Show us a cheaper price on any product and we'll beat it by 10%. Find out more. 3. Exclusive Offers: Be the first to shop new product ranges and take advantage of exclusive offers, including early SALE previews.
- Price Guarantee
- We will beat the price of any like for like for product by a further 10%.
Contact info
St David's Retail Park, Caernarfon Road, LL57 4TJ, Bangor, Wales, United Kingdom
- 01248 660937
4.9
Excellent
2K reviews
Replied to 89% of negative reviews
Typically replies within 24 hours
Reply from GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Invited
Reply from GO Outdoors - Bangor
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Helpful and friendly
Nabiel was so helpful when I visited and took time to speak to me. Always excellent and helpful
September 20, 2025
Unprompted review
Reply from GO Outdoors - Bangor
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Visited the store to send a parcel
Visited the store to send a parcel. Was greeted by Nabeil who was welcoming, super helpful and friendly.
September 19, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Invited
Excellent
Excellent - Really helpful staff. Great support at the till - when ordering something to be delivered to Scotland. Attentive but not intrusive. Dioch yn fawr!
September 18, 2025
Reply from GO Outdoors - Bangor
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Using the Evri machine to return parcels
I went in to Go Outdoors to return a couple of parcel to which Nebeil was there to guide me through using the new Evri machine. He was very helpful & kind & should definitely be forwarded for colleague of the month, if that's something they do.⭐️
September 19, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful staff
Went in to look for some hiking boots and needed some advice on certain brands, as this would be my first pair. An incredibly nice member of staff, Nabeil, helped me massively, answering all my questions and gave me good insight of the boots available. Nabeil was very friendly, and I had a very positive experience, thank you!
September 14, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great selection
Great selection, friendly staff, shoutout to Nabeil who was very patient and helped me find the right size of shoe!
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Nia and Mandy are a pleasure
Nia and Mandy are very Customer focused, knowledgeable and a pleasure to deal with.
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
patience....
Went to buy a pair of boots, for my wife.Eventually..after trying five pairs of different boots, and different sizes ..bought Berghaus Exped Trek. ...but only due to the patient help of the sales assistant...Nabeil. This man deserves a medal..
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Went to pick up a parcel and was served…
Went to pick up a parcel and was served by Nabeil, and he was a very friendly guy and I'm grateful to have received such friendly customer service
September 14, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I received positive helpful and really…
I received positive helpful and really constructive advice and assistance from knowledgeable staff, Nia and Elliot, this morning. They really went the extra mile. Thank you.
September 14, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Invited
Went to Go Outdoors whilst on holiday…
Went to Go Outdoors whilst on holiday in Wales, was a nice store, staff were friendly… all good
September 13, 2025
Reply from GO Outdoors - Bangor
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Go Outdoors Bangor...Manon is a superstar
Go Outdoors Bangor...superstars. We bought a number of items we needed for our camping trip to Anglesey. Dog friendly, water and biscuits available.
We had wondered why we had stopped getting any communication and Manon sorted it all out for us. It transpired that the store at home hadnt registered the correct details...our name was spelt wrongly...She spent time and was polite courteous and helpful.Brilliant!!!!
September 11, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Tegid our assistant was very helpful
Tegid our assistant was very helpful, knowledgeable and patient. A credit to the store.
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Recently went here to buy some boots…
Recently went here to buy some boots and was assisted by Nabeil who was very helpful and did an amazing job helping many people at once whilst still being attentive to all. Staff at the till were also really friendly. Will be coming here again thank you.
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Buying gym shoes
Was assisted by Nabeil, fast and great service when helping pick gym shoes. Eventually picked Nabeil's suggestion as they were the best fit and feel.
September 12, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Fabulous staff
Nabeil was very attentive, staff were very friendly to ensure we left with everything we needed! Membership quick and easy to sign up to and great prices!
September 13, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The great experience and the thing…
The great experience and the thing which makes me happy is the way how they welcome the customer greet them with politeness and smile on there face.
Specially Mr. NABEIL a very helpful kind person.
September 7, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful and knowledgeable
We where greeted with a warm welcome, asked if we would like any help finding what we were looking for. Paul was very helpful and knowledgeable showing us walking polls. We are very happy with our purchase. All the staff were friendly and seemed happy in their work.
September 9, 2025
Unprompted review
Reply from GO Outdoors - Bangor
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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