Review of GO Outdoors - Bangor


Rated 5 out of 5 stars

Warranty honoured great staff

Visited the store as my sons trainers had started to fall apart after only a few months and had a chat with Joana, Paul and Nia about the poor quality. They confirmed that it looked to be a manufacturing defect and that the trainers were covered under the terms of the warranty and we were given the option of a replacement of the same shoe or the choice to get something different-well all I can say is the guys here do what's right by the customer and actually honour warranties unlike sports direct who fob you off telling you the previous trainers are worn out after only a short time (never buy anything from SD if you want your warranty honoured! Been through this with them before and I will never buy from them again)

Shop at go outdoors the staff are friendly, knowledgeable and put the customer first. Well done and a credit to the brand great staff-thanks!

October 8, 2025
Unprompted review

Reply from GO Outdoors

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team