I don’t like the fact that I sign up for notifications and am NEVER notified when items come back in stock. I randomly check the website and sometimes see the item “available” and when I place it in the cart and go to checkout, it is immediately not available again! I get MANY EMAILS from YETI regarding promotional items that are currently being offered (free personalization, new products, etc) but NEVER anything “relevant” to what I’ve provided my email for in the first place! I gave 3 stars because I LOVE ALL of MY YETI “Gear”!!  It’s just sometimes easier (and less expensive) to purchase elsewhere besides directly from YETI. 

Great product, needed to replace a part, I was worried that it may not be available but it was! I've been a Biolite customer since the begining and love all the products that I've purchased over the years. However, the great products are only as good as the the company's willingness to stand behind them and that's where customer service comes in. All three times I've need to contact Biolite the customers service has been spot on and think it has gotten even better each time so for that they get 5 starts! Quick response and helpful to take care of my situation. Thanks Naomi!

I was searching for a pack and I texted Smiths Surplus and they replied pretty much instantly, and they helped me with some online ordering. They were closing soon at the time but still went above and beyond to do everything to help finalize the order.

Nicole customer service was very helpful.
 Return my part and paid the freight.

No question-great gear designed by experienced folks, not urban warriors who never leave the city limits…( yep, lots of “gear” these days ..)
Even better- customer service and communication demonstrated how it Should be - excellent, again, getting rarer these days. All in all, highly recommended 

Make sure when signing up you opt out of the recurring 16.48 charge a month. I have been charged 3x so far and I am disputing those charges. I signed up 2 16 year old for the course and 1 of them can't get into the sight to opt out of the recurring charge.

RUN AWAY AS FAST AS YOU CAN FROM THIS CAMPING WORLD of COLFAX , N.C. AND NEVER GO THERE AGAIN. I WOULD GIVE THEM A ZERO IF I COULD. I LEARNED THE HARD WAY HOW BAD THIS DEALERSHIP WAS BY TRUSTING THEM AT THE BEGINNING OF THIS HORRIBLE EXPERIENCE/NIGHTMARE.  I WAS GOING TO PURCHASE A TRAVEL TRAILER TO RETIRE AT THE LAKE.  INSTEAD I GOT THE COMPLETE OPPOSITE OF WHAT I WAS EXPECTING. ABSOLUTELY NO COMMUNICATION AT ALL, THEY DID NOT CONTACT THE BANK AS REQUESTED TO SEND THE PROPER DOCUMENTS, MISINFORMATION, ALWAYS HAD AN EXCUSE EVERYTIME I CALLED.  EXCUSES OF WHY THEY WERE NOT WORKING WITH THE BANK OR ME TO GET THIS RV FINALIZED.  NO HELP, NO COMMUNICATION OR MISINFORMATION, NO CONTACT. EACH TIME I HAD TO CONTINUOUSLY CALL THEM. NO ONE EVER CONTACTED ME FIRST UNLESS IT WAS SOMETHING THEY WERE GOING TO CHANGE OR WANTED TO DELAY.  I HAD TO BE PERSISTENT IN GETTING THEM TO GET THIS RV SOLD. INSTEAD I WAS IGNORED THE ENTIRE TIME OF ALMOST 3 WEEKS UNTIL I FINALLY HAD ENOUGH AND I STARTED CALLING EVERYONE AT THE BANK, CAMPING WORLD, AND CONTINUED TO DO. THEY WERE CHANGING EVERYTHING FROM THE AMOUNT OF THE RV PRICE TO TIME THEY WOULD CALL. I TRIED TO GET THEM TO SEND DOCUMENTS TO THE BANK. EVERYONE INVOLVED AT THIS CAMPING WORLD LOCATION IN COLFAX NC. DID NOT CARE ABOUT HELPING THIS CUSTOMER.  EACH TIME I CALLED THE SALES LADY GABBY, SHE WAS ALWAYS BUSY WITH CUSTOMERS OR SICK, AND NEVER CONTACTED ME REGARDING GETTING DOCUMENTS, B ILL OF SALE FOR THE RV TO THE BANK IN ORDER TO GET MY PURCHASE FINALIZED. THE SALES LADY ONLY WANTED ME TO DO A WALK THROUGH, PAY A DOWN PAYMENT ON THE RV WHICH I DID. THEY WANTED 500 DOWN TO HOLD IT, BUT THEY TOOK 100.00. AFTER WEEKS OF TRYING TO GET COLFAX N.C. CAMPING WORLD TO HELP THIS CUSTOMER PURCHASE AN RV IN COLFAX, NC. COMPLETED, WAS IMPOSSIBLE. I CANCELLED THE CONTRACT ON THE RV AND  AS FOR THE GENERAL MANAGER JEFF, FINANCE MANAGER BRIAN, SALES MANAGER THEY WERE NO WHERE TO BE FOUND. I AM SURE THEY WILL HAVE A NEGATIVE COMMENT TO SAY ABOUT ME ON HERE BUT I HAVE TOLD THE TRUTH THAT THIS DEALERSHIP WITH THE GENERAL MANAGER , SALES MANAGER, FINANCE MANAGER I NEVER SEEN ONLY TALKED TO THEM ONE TIME AFTER I HAD TO CALL EVERYONE INVOLVED TO GET THIS MESS DONE BY CANCELLING THIS CONTRACT. I HAD ENOUGH OF THEIR CONTINUING LIEING TO ME. 

I joined Stitch over 9 years ago, after my husband passed away. I am not an organizer, but so many in my group are. Have met quite a few new friends and have been to places, Restaurants that I would not have gone to alone. It has and still is a great experience. Thanks Andrew for starting this🙏

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