Eventim Reviews 94,007

Never so easy to but tickets for an important show where you knew tickets will sell out soon. I was very well informed in advance. Only one work point…two different timings were indicated to log in…10... See more

Until now almost never have any problem buying Ticket for concert/event thru Eventim or Fansale. When there’s cancellation, just follow the instruction and rules and got the money back. Also a loyalty... See more

I think that when you are looking to pay for a concert ticket, you are already investing quite a lot of money. So having pay more options in you’re face, is no fun and very little attractive. I ma... See more

As a Dutchie with limited remembrance of his German lessons (long time ago), the experience and functionality of the website was almost perfect. I ordered tickets for Radiohead in Berlin and this was... See more

I've opened the presale page slightly before 10:30, I was asked to verify myself at 10:27, then waited till 11:00 for the sale to start and at about 11:05-11:07 got into the portal and bought 2 ticket... See more

What I appreciate the most about this experience is that since I don’t live in Berlin or in Europe the fact that I can just print my tickets is perfect; I don’t imagine myself finding a way to rece... See more

The entire process of purchasing tickets was super easy, fast and smooth. The setup was simple and easy to follow, leaving out any confusion. The site didn't crash in the meantime and there wasn't any... See more

Normally when I order tickets I am worried about the availability and delivery time of the tickets. In this case, sales for the vip section went live at 10:00 and normal tickets went live at 11:00. I... See more

I have been collaborating with Eventim Romania for many years. It is a serious company, it does not sell non-existent tickets as happens with other companies. I thought I would find the same seriousne... See more

Always a pleasure to do business with Eventim! Easy proces for buying a ticket and receiving it! Postal services from Germany to the Netherlands (and the other way around) are usually quite slow,... See more

To offer in 2 instances insurance of 1 euro for tickets on the same day does not feel good at all. It feels like an attempt to trick and indermines the trust in your ticket sales.

Went to their Harry Potter Exhibition in Boston. Paid extra for VIP. The exhibition was fun, but the VIP add-on was not worth it at all. Realized after we left that we did not get our VIP perks (beyon... See more

For your information, it seems that if you have not logged in Eventim with the browser before you cannot go further after selecting the number of tickets. I have verified this with several browsers. A... See more

Do not use this company for tickets. They are not upfront about their ticket sales being final snd no refunds. It is hidden in the terms and almost the very last section of the terms. I had some unexp... See more

No customer service, only automated answers. I bought the Discounted ticket by mistake and tried to cancel or change it just after the payment since I noticed the problem when I read the confirmat... See more

Website is easy to navigate, but no e-tickets? C’mon… it’s 2025. I haven’t held a physical ticket in over a decade. As someone who is travelling, this is incredibly difficult to arrange a delivery add... See more

I am amazed! I have ordered my Ticket to Billy Idol midnight on Thursday, The ticket was on it’s way during friday Morning, and on Saturday morning I received it in the mailbox at home! It’s amazin... See more

Despite having a great deal of information in English, important areas such as checking out and such like are only in German. All correspondence is also only in German. It was unclear why seats were n... See more

The language button is hidden at the bottom of the site, so I never had a chance to change the language to English. That's why I bought tickets via the German version of the site. And oh my, it was a... See more

Although we purchased our tickets without difficulty I was unable to access them in order to save them in my phone wallet so when we got to the museum without cell service we had to get a “guest pass”... See more

Yet another monopoly controlling tickets. Their app does the job at, but they constantly try to push bullshit chargers, like insurances, hiding the digital tickets and nudging into their paid pri... See more

I went to an Eventim gig at Spandau Citadel on Friday 4th July 2025. The stage, bars and facilities were good. However, half way through the gig I went to look for somewhere to sit down and rest for 5... See more

I ordered ticket for the gig of Halestorm from abroad. After learning how it's done to order these tickets the German way, I recieved the tickets within a couple of days. No delay and by express... See more

It is not satisfactory that you discriminate against buyers by offering only an app that works for a limited circle of buyers to receive tickets .As suggested I was trying to download EVENTIM app , bu... See more

I bought a ticket for myself earlier and later bought 2 new tickets together with a friend. To sell my first ticket I need the QR code of the ticket, but its not available. This costs me a lot of m... See more

Easy to order and really fast reply, the tickets have been with me minutes after booking!👍 Also I received an email next day to recommend accomodation not far from the venue of the gig!!! Brilliant... See more

This time it was easy to get in, but a little hard to actually get the seats I wanted marked, so by the time I got to them they were already taken and had to start over looking for other seats. The pa... See more

Most of the time there is no choice to download to a wallet or print the ticket. It’s 2025 and there is no reason you could not deliver every ticket digitally or at least give the choice to print at h... See more

Why do I have to download an app? e-tickets are an accepted norm & I don’t want to have to go through the hassle of downloading an app I don’t want and am not going to use again. Will be deleting it... See more

Why in 2025 is there only an option to print the ticket? Can't you change the option to a digital option? I know it's possible but it makes no sense to specify after the purchase that the tickets need... See more

Very good, love this website, i always buy my concert ticket from here

I ordered tickets and they should be delivered to my address. The tickets are quite expensive, but there is no tracking. I would prefer the QR codes on my electronic device except of paper tickets.

The timing that is allowed to reserve the tickets is taking the first ticket saved in the „shopping bag“ for purchase. while i was still adding some other tickets they all disappeared and had to start... See more

Meine Deutsch ist nicht gut, ich werde Englisch schreiben. I am glad I was able to get the tickets, I think your page probably works very well for German people (German speaking people) but for su... See more

It was the first time we've used your services and it was nice surprize for us! We appreciated complex of services from ticket to parking and instructions for the day of concert.

Hi I would suggest to add English to your emails For example, in order to understand that there is feedback process, I needed to translate the mail using external applications

Easy to navigate. Good merchanting payment and very fair price for a brilliant event. Eventim are a credit to the City and the venues they represent 👍

Thank you! Always use your service! You're way better then ticketmaster!

unfortunately, choosing the "printing at home" option blocks you from paying with credit card or paypal, forcing you to either pay with eventim card or choose the mail deliver.

Would be nice if you could see location of the tickets you are buying during the process. The rest was functioning well.

The status link is not functioning, and there is no exact delivery time.

Everything was clear communicated before and everything worked as expected. Much better than Oasis presale with Ticketmaster.

I didn't like the fact that you are charging me for another 6 euros just to send the tickets while I could have them digitally and if necessary I could print them myself. now I have to wait another... See more

I used a gift certificate for this purchase - everything was very smooth and easy. Not sure why the only method for ticket retrieval was by mail, but nonetheless I’m satisfied!

Sometimes I feel that the second one is more important, since in some super expected concerts one lag can cause missing out the change to buy a ticket. In this time of massive sell out, they managed t... See more

I just wanted to thank you for the way you handled my request regarding the tickets. Your communication was clear, quick, and very friendly, and you resolved my problem perfectly.

Dear Sirs, Indeed, the service provided by Eventim was impeccable, and I am not aware if there is any possibility of cancellation or date exchange. However, due to an error of my own — i... See more

I never had any issues in the sense of them not living up to their obligations at last. But the way they push you into added services, making tickets offline-only, or making you jump through hoop... See more