Karen

I never had any issues in the sense of them not living up to their obligations at last.

But the way they push you into added services, making tickets offline-only, or making you jump through hoops when a refund is due ... I hate the experience.

Whenever I can avoid Eventim and Ticketmaster, I will.

trying to avoid more and more, recently. the company has too much market power and tries to constantly trick you into their prime model, which effectively cross-subsidizes purchases