Dyno-Rod - South Wales Reviews 821

Very helpful and friendly workmen.
The job was completed quickly.

Quick response, timely service but charges should be less for 15 minutes. Charges should be revised.

Polite respected my home and made sure the job was spot on

Booked online . Easy to do this . Great to be able to include time you would like visit.
Within minutes received confirmation of my same day booking.
Received a phone call to confirm booking also check that I was aware of standard charge and terms and conditions. Very friendly staff member.
Engineer rang to advise he was 20mins away. Good communication all round.
Engineer was very friendly and efficient.
Persisted with blocked drain until finally able to clear it.
Very grateful for excellent and efficient service.

Very quick an Very friendly

Quick response and very friendly and professional.

Charging £190 when the problem took 1 minute to fix is extortionate.

Quick response , polite and helpful engineers and problem resolved quickly

Engineer was extremely helpful. He phoned to inform me when he would arrive. Was on time. Listened, discussed and dealt with blockage problem. He's ordered a camera check to be done as it's been an ongoing problem, to see if any cause can be found. Was thorough & i totally appreciate his help and advice.

I strongly do not recommend their services!!!!!!!!!
I had a very disappointing experience with Dyno-Rod Plumbing and Drain Service. A team arrived at my home, but after 30 minutes, they informed me that they couldn’t do anything that day. I was charged £120 for this visit, which I find completely unacceptable!

The appointment window was set for between 9 AM and 3 PM, yet they showed up at 2 PM. It makes me wonder if they simply didn’t want to put in the effort and preferred to collect a fee for showing up on a Friday instead of actually helping me. Their job was to investigate the cause of the toilet blockage, but they did nothing of substance.

It feels like they could have just as easily told me over the phone that they wouldn’t be able to assist instead of charging me for a visit that yielded no results. It seems that each additional visit is just another opportunity for them to collect more money without genuinely resolving issues.

In contrast, I had a previous experience with a Polish company that worked tirelessly to address a similar blockage, even if they couldn’t pinpoint the exact cause. Unfortunately, Dyno-Rod did nothing and simply stated they couldn’t help.

I strongly do not recommend their services!

Prompt, professional, kind and helpful. Reasonable prices.

Kris did a thorough job and soon I had a clean free running drain again. Pleasant and friendly too. Ann Roberts

Came out within a few hours on a Saturday the man was really nice. Cleaned the drains. Highly recommended.

Friendly and efficient

Easy to book, price quoted did not change, polite and friendly colleagues on the phone and in person, fast and efficient service - highly recommended

Arrived when they said they would. The gentleman who came was very courteous and helpful. Cannot fault him

Brilliant, friendly, professional and rapid service. Definitely our first call for blocked drains!

Engineer went above and beyond to get my drain unblocked from what I thought was just a blocked toilet, great service!

Chris from Dyno-Rod came out to fix the blocked waste pipe situated in our kitchen. Waste water had been spilling out from under the washing machine for the last few days when any water was used in the house. It wasn’t the easiest pipe to get to and as you can imagine was not pleasant to work on. At first it wasn’t budging and he prepared me for the worst but he persevered and it finally cleared. He was a lovely guy, he went above and beyond to clean up after himself too, can’t fault him. Many thanks.

Chris from dyno rod came out today and fixed our blocked drains that other people failed to do only here 45mins all done.very polite,professional and friendly credit to your company all round nice guy.