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Dyno-Rod - South Wales Reviews 821

TrustScore 5 out of 5

4.8

Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB


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Rated 5 out of 5 stars

Booked online . Easy to do this . Great to be able to include time you would like visit. Within minutes received confirmation of my same day booking. Received a phone call to confirm booking... See more

Company replied

Rated 5 out of 5 stars

Engineer was extremely helpful. He phoned to inform me when he would arrive. Was on time. Listened, discussed and dealt with blockage problem. He's ordered a camera check to be done as it's been an... See more

Company replied

Rated 5 out of 5 stars

After spending loads out on different company’s and being ripped off , dyno rods found the problem 10 minutes after being at our property, two gentlemen that came out couldn’t have done enough! Will d... See more

Company replied

Rated 5 out of 5 stars

Initially book Drain Doctor who said they would come the following day, they cancelled on me 30 minutes before they were to arrive. Contacted Dyno Rod and they came on the same day, they even phoned t... See more

Company replied

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Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom

  • 02920 002624

4.8

Excellent

TrustScore 5 out of 5

821 reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Excellent service

Rang Dynorod at 8:30 and someone was here by 10:30
Turned out that the blockage was further down and had been sorted so didn’t need anything done but can’t fault the service or engineer and would definitely recommend

June 12, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for leaving us a great review and that you were happy with the service.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Superb Service

Superb. A tough job that took nearly 6 hours to fix but thankfully the two lads here went over and beyond to solve the issue. Thank you so much to Brian and Kristian for all your help in resolving the problem. Much appreciated. Steve

June 10, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you so much for leaving us this great review, we are very lucky to have a great team here and it's lovely to hear that our customers feel the same!

Many thanks
Dyno-Rod South Wales

Rated 3 out of 5 stars

Service was fast and effective

Service was fast and effective. Our insurers apparently could not find a service provider to assist us and told is to source one ourselves and claim the money back. We explained to Dyno Rod that we would need an invoice on headed paper identifying how much it had cost us. 5 days later we had to chase up an invoice as it had not been provided and there was no apparent evidence that it was in process. It took the lady 5 minutes to provide one.This has resulted in further delay before we can be refunded. Had this failure had not occured I would have scored them top marks.

June 9, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good Morning

Apologies for the delay in the receipt of the invoice, somehow this was missed when the job was closed down, but I'm glad it was sent out promptly after your phone call to us.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Just had a same day emergency call out…

Just had a same day emergency call out to my new house, same day as bathrooms being fitted, service only took 30mins and had a full explanation of the issue, fantastic service.

June 9, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you so much for taking the time to leave us this great review, so glad we could help you out so quickly

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Excellent customer service

Had a tough call with all the drainage upstairs being blocked. Excellent customer service. Relieved that the issue is finally fixed.

June 7, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for leaving us this great review, it's great to hear our customers positive experiences.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

He’s turned up when he said he would he…

He’s turned up when he said he would he sorted the problem in no time he knew exactly what was needed and he was very professional and left no mess and was patient and polite and friendly top man thanks Dynorod 😁👍👍👍

June 5, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

Thank you for taking the time to leave us this great review, it's always great for us to hear when our customers are happy.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Quick response for clear drains

From my evening call they arrived next lunchtime and were very efficient chasing a long run of drains to clear our house drains. Daniel was very polite. Great service

June 3, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

Thank you so much for this great review, I will be sure to let our engineer know how happy you were with the service provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

The relief of the drain being …

The relief of the drain being unblocked
The man rthat came was very good and made me feel reassured that it was something he could put right .
I have never had a block drain before and was extremely worried

June 2, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

Thank you so much for taking the time to leave this great review, we are pleased to hear you are happy with the service received.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

What a helpful man he tried his best to…

What a helpful man he tried his best to sort the situation out . Went above and beyond amazing thank you so much

May 28, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for leaving us this great review, we are so glad you were happy with the service provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Very good experience

Very good experience, very quick, and friendly advice too

May 27, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, we are pleased you were happy with our service.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Blocked shared manhole

Very professional and sorted the problem out as soon as possible. I would highly recommend them

May 22, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, it's always nice to hear when our customers are happy with the service we provide.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Very helpful engineer

Very helpful engineer who sorted the problem with no fuss and even helped clear up

May 21, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, it's great to hear that our engineer was so helpful.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Excellent repair work, delighted with outcome

Wakes and West Services carried out repair benching and replacement drainage pipes for us today. Excellent result, engineers worked hard all day, very meticulous in their work and left our property clean and tidy. Would recommend.

May 20, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

Thank you for leaving us this great review, I will be sure to let the team at West Wales Waste know how happy you were with the service they provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Excellent service from moment of…

Excellent service from moment of phoning Dyno rod to engineer advising time her would arrive and turning up within the hour.
Engineer Dafydd persisted with awkward access to blockage using various methods until cleared.
We had called other companies who did not return our call, as well as wasting money on a plumber. Next time will call dyno rod straight away - lesson learned.

May 19, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

Thank you so much for leaving us this great review, we are so glad to hear you are happy with the service you received and that our engineer did a great job for you.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Very helpful man and sorted the job in…

Very helpful man and sorted the job in no time thankyou very grateful

May 17, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for leaving us this great review, we are so happy our engineer was so helpful and got your problem sorted for you

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

From customer service to engineer fab…

From customer service to engineer fab and friendly service, engineer arrived within 15 min of speaking to customer service, job done within 10 minutes highly recommend, thank you guys

May 16, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you so much for taking the time to leave us this great review, we always like to hear when our team are doing a great job!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Absolutely amazing service very…

Absolutely amazing service very professional. Guys who turned up were amazing and very polite. A pleasure to deal with.

May 16, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, it's so nice to hear when the team are doing a great job.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Dyno-Rod came straight out after my…

Dyno-Rod came straight out after my council rung them, He was a lovely man very friendly, And made me feel at ease, Very happy with their service x

May 12, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

Thank you for taking the time to leave us this great review, we are so glad your issue was sorted in a timely manner.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Booked via British Gas

Booked via British Gas. Absolute of a gem person attended and sorted the problem of toilet blockage. Highly recommend and thank you for providing excellent service via very professional staff.

May 12, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you so much for leaving us this great review it's always great to hear when our engineers are doing a great job!

Many thanks
Dyno-Rod South Wales

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