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Dyno-Rod - South Wales Reviews 821

TrustScore 5 out of 5

4.8

Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB


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Rated 5 out of 5 stars

Booked online . Easy to do this . Great to be able to include time you would like visit. Within minutes received confirmation of my same day booking. Received a phone call to confirm booking... See more

Company replied

Rated 5 out of 5 stars

Engineer was extremely helpful. He phoned to inform me when he would arrive. Was on time. Listened, discussed and dealt with blockage problem. He's ordered a camera check to be done as it's been an... See more

Company replied

Rated 5 out of 5 stars

After spending loads out on different company’s and being ripped off , dyno rods found the problem 10 minutes after being at our property, two gentlemen that came out couldn’t have done enough! Will d... See more

Company replied

Rated 5 out of 5 stars

Initially book Drain Doctor who said they would come the following day, they cancelled on me 30 minutes before they were to arrive. Contacted Dyno Rod and they came on the same day, they even phoned t... See more

Company replied

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Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom

  • 02920 002624

4.8

Excellent

TrustScore 5 out of 5

821 reviews

5-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Very satisfactory

A very nice , respectful gentleman arrived promptly and sorted my problem quickly and efficiently. Would certainly use them again.

July 15, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

We're happy to hear that a respectful technician resolved your issue quickly and efficiently! Thank you for your positive feedback; we appreciate your willingness to use our services again.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Quick, professional and friendly

Ian arrived on time and was quick, friendly, and professional. He listened to what I had to say about the issues we had and got to work. All sorted quicktime and he provided advice to help prevent further issues. 5/5 service and a decent amount cheaper than main rivals.

July 15, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

We appreciate you taking the time to leave us a review. We're happy to hear that our service met your expectations with promptness and professionalism. We're glad our advice was helpful!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Fab service out within the hour

July 11, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

We're glad you had a fantastic experience with our prompt service. Thank you for your positive feedback; it means a lot to us.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Excellent service

Excellent service, engineer arrived on site on time, very polite, fixed blocked drain within 30 mins

July 7, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

We appreciate you taking the time to share your positive experience. We're so glad the engineer was punctual, courteous, and efficient in resolving the drain issue.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Very quick coming out and sorted very…

Very quick coming out and sorted very quickly and gentleman was very polite

July 6, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

We're happy to hear that our service was prompt and efficient, and that you found our team member to be courteous. Thank you for your positive feedback!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Awesome Service!

I rang them and came next day, unfortunately I wasn’t in and returned the following day with a call to let me know. Very helpful, very quick and very polite! Would definitely recommend them to everyone! Awesome service! =D

July 4, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

We appreciate you taking the time to share your positive experience! We are happy to hear that our team was helpful, quick, and polite during the service. We're glad you would recommend us!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Had a really lovely guy out was very…

Had a really lovely guy out was very polite and such a nice man didn’t know what the problem was but didn’t give up until he knew what it was

July 4, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

We're happy to hear that you had such a positive experience. We appreciate you mentioning our team member's politeness and persistence in resolving the issue. Thank you for your feedback!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Lovely guys quick and efficient

Lovely guys quick and efficient

July 2, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

We're happy to hear that you found our team quick and efficient. Thank you for your positive feedback!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Prompt, professional and thorough serice

Booking was quick and thorough. The technician arrived on time, was very professional and polite, knew exactly what to do and put our minds at ease.
20 minutes later everything clean and cleared. Told us who to contact should it happen again as blockage area he cleard was some way further down the line.
Excellent service.

July 1, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good morning

We appreciate you sharing your experience. We're happy to hear that you were pleased with the prompt booking and the technician's professionalism. We're glad that they were able to resolve the issue quickly and put your mind at ease.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Fast

Fast, friendly, reliable service. Sorted my plumbing issue out within half hour. Thank you
⭐️⭐️⭐️⭐️⭐️

July 1, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

We're happy to hear that our service was fast, friendly, and reliable for you. We're glad we sorted out your issue quickly. Thank you for your feedback!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Reason for 5 stars rating

I was booked today between 8:00-13:00. I didn’t expected for the engineer [ Mark] to arrived at 8 am which I was so pleased. It didn’t take him long to sort out my clogged drain. That’s the reason I’m given them a 5 stars rating and I can highly recommend this company. Very friendly and polite personnel as well.

July 1, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

Thank you so much for taking the time to leave us this great review, it's always good to hear when we are doing well and our customers have such a positive experience.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Blocked drain

Ian, the plumber gave a service which was well beyond what I expected of him. All the problems were resolved and he left behind a very satisfied customer.

June 23, 2025
Unprompted review
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Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, I will let Ian know how happy you were with the service he provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Very fast an efficient

Very fast an efficient, very polite an lovely

June 26, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you for taking the time to leave us this great review I will be sure to let the engineer know how happy you were with the service provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

GOOD CUSTOMER SERVICE AND POLITE

GOOD CUSTOMER SERVICE AND POLITE

June 22, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you for taking the time to leave this great review, we like hearing the team are doing a good job.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Dyno-Rod came out for a blockage in the…

Dyno-Rod came out for a blockage in the outside drain. The engineer was excellent he dealt with the problem and also sorting out the occurring problem that I’m having as this happens every couple of months

June 20, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you for taking the time to review us, it's always good to hear when our engineers are doing a great job.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Dyno-rod South Wales

Called dyno-rod regarding a drain blockage, the guy came and unblocked the drain and told me the fault was due to a different house.
Brilliant service, job done within minutes. Definitely recommend and would use this company again

June 4, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you so much for taking the time to leave us a review, we're so glad you had such a positive experience with us.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Toilet emptying problem

Very rapid response to a toilet issue in my 92 year old dads house. Helpful call centre with engineer arriving within 2 hours. Unfortunately it turned out to be a main drains issue affecting multiple properties but communication and advice from engineer was first class.

June 18, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you for leaving us this great review, we hope to see you in the not so near future!

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Excellent

Excellent
Competent, polite, professional, pleasant and willing. Respected my property.
Worked quickly, efficiently and was effective.
Problem solved!!!
First Class job done.

June 17, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good morning

Thank you so much for this fantastic review, I will be sure to let our engineer know how happy you were with the service provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

Arrived within an hour

Arrived within an hour. Had to phone for extra help but was sorted in about 20 mins. Thank you so much for helping my elderly mother.

June 12, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for taking the time to leave us this great review, we are so glad you are happy with service provided.

Many thanks
Dyno-Rod South Wales

Rated 5 out of 5 stars

The man was quick reliable got the job…

The man was quick reliable got the job done ✔️. He said he be here at 7 he was on time .unblocked drains fp they were awful. Recommend to anyone.

June 11, 2025
Unprompted review
Dyno-Rod - South Wales logo

Reply from Dyno-Rod - South Wales

Good afternoon

Thank you for leaving us this great review it's always great to hear when our engineers do a good job.

Many thanks
Dyno-Rod South Wales

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