Bathroom Takeaway Reviews 2,322

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness and friendliness of the staff, with particular mention of named employees who efficiently resolved issues and provided excellent support. Consumers are also pleased with the speed and efficiency of the delivery service. People appreciate the quality and design of the products, especially the radiators, noting their stylish appearance and solid construction. The prices are considered competitive, offering good value for the money. While opinions on specific order modifications vary, the overall sentiment remains positive, with many expressing satisfaction and a willingness to repurchase.

Based on these reviews

Rated 4 out of 5 stars
Verified

Just received a brand new cast iron radiator from Bathroom Takeaway and was shocked to find it full of metallic debris and tiny steel balls inside. If this went unnoticed, it could cause serious dam... See more

Company replied

Rated 4 out of 5 stars
Verified

Good service and fast delivery. I ordered a vanity unit with a basin and a shower screen. When my plumber arrived to fit them the basin was broken. Bathroom Takeaway went above and beyond to resolve t... See more

Rated 4 out of 5 stars
Verified

Nice radiator, competitive price and super quick delivery (next day £6)! Paint chip but not worth returning so 4 stars.

Rated 4 out of 5 stars
Verified

A Good product Good to have all exesores provided It would be a good idea to put drill size in instructions and perhaps a template for hanging radiator

Rated 5 out of 5 stars

Wider range of sizes available compared to local suppliers, competitively priced and arrived very quick. Always treat on line companies with a little scepticism so was pleased to be able to call and... See more

Rated 5 out of 5 stars
Verified

I have been looking for these style radiators for a while, I need to replace bathroom radiators without making too much mess for the pipe centre, these are exactly what I was looking for funky range... See more

Rated 5 out of 5 stars
Verified

The customer service was excellent and the people we spoke with on the phone were really helpful and friendly, and explained clearly the order and delivery process. Our items were delivered safely and... See more

Rated 5 out of 5 stars

I have been struggling for a long time with finding a particular item, spoke to Bathroom Takeaway who helped me source the item but also managed to get it to me extremely quickly. Would highly recomm... See more

Rated 5 out of 5 stars

I bought a radiator and was really impressed with the quality for the price. It was affordable but feels sturdy and well made. Delivery was quick and everything arrived in good condition. Overall, ver... See more

Rated 5 out of 5 stars
Verified

Order was easy to place. I was advised when despatched and when parcels would arrive. Radiators look well packaged in box. Not yet fitted, but cannot fault service so far.

Rated 5 out of 5 stars

Our friend recommended us to call here & I'm so glad we did.Customer service was excellent,we wasn't sure what we wanted,but a lovely staff member named Lesley soon sorted us out for new Radiators... See more

Rated 5 out of 5 stars
Verified

Purchased Bern triple column rad in raw metal - absolutely stunning. Looks more expensive than it was . Very heavy ! Requires a 2 man lift to install . Living room is quite neutral and timeless . Rad... See more

Rated 5 out of 5 stars
Verified

As I was going to be away on holiday for around 2 one of the sales personnel eld my order until I returned. First class service couldn't recommend them enough

Rated 5 out of 5 stars
Verified

Ordered the Bern triple collumn Black Copper rad and very pleased with it. Got antique brass valves, sleeves and collars to match. Very impressed with the quality, worth the 2 week wait. Only negat... See more

Rated 5 out of 5 stars
Verified

Great range, easy ordering and fast delivery from polite and professional couriers, what more can you ask for! very pleased with the whole experience, will be back for more

Rated 5 out of 5 stars
Verified

Ordered the radiator we wanted on the 4th Oct, came on the 7th. Brilliant, great price too, really pleased with it, good quality, we've just to fit it now but it's going to look great

Rated 5 out of 5 stars

From start to finish great to deal with, particularly Jack who was friendly and phoned to arrange a suitable delivery date very promptly. Would use again without hesitation.

Rated 5 out of 5 stars
Verified

My quick release toilet seat had a crack and I couldn't find a replacement seat with the correct measurements between the posts.I found one i thought was correct but when it arrived it was sligh... See more

Rated 5 out of 5 stars
Verified

This was the only place I could get radiators that where long enough and small in height for my conservatory. Great looking radiators that give out a lot of heat, very pleased with these, and the ser... See more

Rated 5 out of 5 stars

Great service and quick delivery.Item was high quality.Unfortunately I ordered the wrong size and had to return . Customer service was fantastic with my refund . Would highly recommend.

Rated 5 out of 5 stars
Verified

I ordered three black cast iron radiators plus thermostatic angled radiator valves which were delivered within 36-hours which was outstanding. Delighted with the purchase & products are of a very high... See more

Rated 3 out of 5 stars
Verified

When searching for what I was looking for took some time but eventually I got there, once ordered email received quite quickly. They are confusing though when they are using the American way for a del... See more

Company replied

Rated 5 out of 5 stars

Had to make an alteration to my order via the phone. Jack couldn't have been more helpful and sorted it quickly. Ordered Saturday and radiators should be delivered Tuesday, fast delivery with grea... See more

Rated 5 out of 5 stars

Great experience with bathroom take away! Radiators were delivered nice and quickly and when I realised I had ordered the wrong size they kindly offered to replace them with the correct ones. The pers... See more

Rated 5 out of 5 stars
Verified

I had to purchase yet another column radiator and got my previous one from Screwfix!! The first one from Screwfix arrived damaged but considering the packaging I’m not surprised. As I needed th... See more

Rated 5 out of 5 stars
Verified

Great price point for the two radiators I needed at short notice. Very quick delivery! That's all really. I'll be back for a few more radiators as we work through renovating our house. Thank you!

Rated 3 out of 5 stars
Verified

The courier delivered the order in two deliveries.The valves and the pipe cover’s came one day and the radiator was delivered the next day.The problem was the courier company can’t give you a time e... See more

Company replied

Rated 5 out of 5 stars

I love my column radiators from Bathroom Takeaway - they are exactly as I ordered and look great in my house. Delivery was easy and they arrived in good time. I would definitely recommend.

Rated 5 out of 5 stars
Redirected

Had a great customer service rep called Andrew who dealt with my issue quickly and effectively (I needed to swap out an item id ordered with a diff one). Thanks Andrew!

Rated 5 out of 5 stars
Verified

Having read some of the reviews, I was slightly worried about using this company, but it has been a great experience. I rang before buying and customer service was excellent. They arrived the next d... See more

Rated 5 out of 5 stars

Brilliant customer service - James is a star. Also a wonderful website to navigate. Will use again

Rated 5 out of 5 stars
Verified

Well made product, Good finish, not east to fit as has 4 brackets with the rubber protectors that fall off during fitting. But a great price and looks good , very quick delivery and great price

Rated 5 out of 5 stars
Verified

Has of yet we have not had it fitted our plumber is on holiday but he s back next week so will fit it but good service from baguly depot

Rated 5 out of 5 stars
Verified

Great customer service, quick delivery and very competitive price. I had a return on part order and received my refund today. Would definitely recommend and I will use again in the future

Rated 5 out of 5 stars
Verified

I made my order last Friday and to my surprise the radiators were delivered today. The delivery driver was courteous and very pleasant. They are so lovely that I have decided to upgrade the conserva... See more

Rated 5 out of 5 stars

We are a trade customer, always has a great range in products and stock and helpful efficient staff. Would recommend 5*

Rated 5 out of 5 stars

I made a mistake on my radiator and rang them straight away and jack sorted it out for me .Amazing service 5*would definitely order through this company again

Rated 5 out of 5 stars

Ordered some painted radiators, which arrived earlier than anticipated and were absolutely brilliant! The Customer services team kept me updated on the progress of my order throughout to ensure I had... See more

Rated 3 out of 5 stars

Sales and customer services very helpful. Delivered products were good. Jack in Customer Services was particularly helpful. Unfortunately the courier services used by this supplier were awful, l... See more

Company replied

Rated 5 out of 5 stars

I bought a shower tray and door from Bathroom Takeaway. The prices were good and delivery was prompt. I would recommend this company.

Rated 5 out of 5 stars
Verified

Good prices, easy to navigate website, I was kept updated on delivery, items arrived 2 days after ordering. Delivery driver was very helpful & polite

Rated 5 out of 5 stars

Refunded with no fuss I ordered the wrong item and even though it was a made to order item they quickly cancelled and refunded. I'm very grateful.

Rated 5 out of 5 stars
Verified

The driver was very helpful and polite even though I ended up getting back home a couple of minutes late.

Rated 5 out of 5 stars
Verified

The radiator looks good in my hallway stylish and cool. Looks fantastic and people comment on it

Rated 5 out of 5 stars
Verified

Straight forward, bought shower tray, deliveted woth in three days. Welldone

Rated 5 out of 5 stars
Verified

Radiator arrived quickly, communication for when parcel would arrive was great. Looks amazing and does the job

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Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 78% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

An excellent radiator

An excellent radiator, just what I was looking for. Great heat output and looks good.

One thing. The delivery.
I was advised delivery was for later in the morning.
An early 8 am doorbell found the package by the front door. No delivery guy around !
The end's of the box damaged and partly open. The inside was well packaged and produced was fine.
What happened? Why didn't he wait?

September 24, 2025
Rated 5 out of 5 stars
Verified

Easy Ordering

Very easy to order on the website The radiators were delivered very quickly Very reasonable prices will order from here again

October 12, 2025
Rated 5 out of 5 stars
Verified

Helpful website, great servicke.

Easy to find exactly what I wanted from a huge range.
Impressive speed of delivery.
Good price.
Heated bathroom radiator/towel rail not yet installed as the plumber is fighting his own backload of work - so can't give the product a rating. But, can recommend Bathroom Takeaway for their excellent service.

September 23, 2025
Rated 5 out of 5 stars
Verified

Great product, great delivery

Ordered two radiators from the web site without any issue and they were delivered within a few days.
I had a text from the delivery company saying when they would be delivered on the day and also had an email so that I could sign from them in advance.

October 9, 2025
Rated 5 out of 5 stars

Fantastic Radiators & Valves

We’re absolutely thrilled with our purchases for the new house. I ordered five double column horizontal traditional radiators of different sizes for our whole project, and they loom amazing!

Everything was easy with no hassle: delivery was quick, the radiators themselves look fantastic and the valves make the whole look so stylish.

The team at were also friendly, helpful, and professional, answering all my questions especially when I sized one up wrong!

Would highly recommend for the design, quick delivery, and excellent service.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Very slow delivery service late dispatch

Very slow delivery service late dispatch

October 10, 2025
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Raz.

Thank you for your review.

I am very sorry to hear you are unhappy with our dispatch times.

As confirmed on our website we s state that we dispatch items the next working day. In your case I can see you raised your order on Friday the 10th and we actually dispatched your order Sunday the 12th.

Your order was delivered on the 14th, which is slightly longer that we would have hoped for, however if this had been dispatched on the next working day (the 13th) this would have been delivered in line with our next day delivery service.

Kind regards,

- Bathroom Takeaway

Rated 1 out of 5 stars

Lowest quality brackets !!!

Lowest quality brackets !!!

They are so shallow and small and weak they pose health and safety risk and I think this company should be investigated before serious accident happens.

Those are obviously cheap Chinese brackets from 1mm thin metal which twist when put on the wall.
They are so shallow that if kids would play they can easily snatch it off and get seriously hurt or worse.

Now I will be 2 weeks without heating trying to arrange some replacement or sending radiator back.

It’s atrocious, please avoid.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars
Redirected

Five Stars

Amazing customer service yet again from the team at Minworth! Every visit is always a pleasure, and this time Katie looked after us - she was absolutely amazing from start to finish. Friendly, knowledgeable, and genuinely keen to help, she made everything so easy and stress-free. You can really tell she cares about her customers and takes pride in what she does.

Huge thanks to Katie and the whole Minworth team for going above and beyond once again - it’s always a five-star experience!

October 9, 2025
Unprompted review

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