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Sean Mitchell

United Kingdom

Reviews

Review of Bathroom Takeaway


Rated 5 out of 5 stars

Great Supplier

Great range, easy ordering and fast delivery from polite and professional couriers, what more can you ask for! very pleased with the whole experience, will be back for more

October 2, 2025

Review of Home Telecom


Rated 1 out of 5 stars

Truly shocking!

Failed to transfer my broadband later than hoped after a house move because they sold me super fast fibre then there informed by open reach it wasn’t fibre optic at my new address. To add insult to injury they were told 9 days before the installation date. Now I’m having to wait another 2 weeks to get ADSL as an engineer is not available despite paying for a priority visit on my installation date. Truly shocking! Then a had to threaten a formal complaint to the ombudsman to get my monthly fees refunded for the period they aren’t supplying any service. It’s a truly abysmal service. I’d change supplier but the cancellation fees lock you in with no rights as a consumer.

March 27, 2025

Reply from Home Telecom

Thank you for taking your time to leave a review, we appreciate the feedback.

I do apologise about the difficulty that you've faced with your new installation and the confusion around it. If your order has been delayed and you paid for priority booking then this will get credited back.

In regards to you having to threaten a formal complaint to get incorrect charges removed this shouldn't be the case. If the service isn't working at all then credits should be applied automatically.

I can see a complaint has been raised and this is currently being looked into urgently.

Review of MattressNextDay


Rated 1 out of 5 stars

Reply from MattressNextDay

Good Afternoon Sean

Thank you for your honest feedback.

We are extremely sorry to hear that your delivery did not take place next day and for any inconvenience this may have caused.

We are always looking to improve on our services, so your review will be passed on to the relevant team for consideration.

Kind regards

MattressNextDay

Review of Hunt Bike Wheels


Rated 5 out of 5 stars

Always wanted to try hunt carbon wheels…

Always wanted to try hunt carbon wheels and took the plunge we my new bike had stock wheels which didn’t optimise 28mm tyres. So swapped out the wheels on the build for Hunt Carbon 40’s. Wish I’d done it sooner. Easy to order and delivery was fairly quick. They roll really well and look great with minimal branding. Highly recommend Hunr wheels. Great product excellent service and a local business supported as well. Happy customer all round

July 27, 2022

Reply from Hunt Bike Wheels

Hi Sean

Thank you for taking time to review your Hunt 40 Carbon Aero Disc wheelset for us here on Trustpilot.

Super to hear they were ordered easily and arrived quickly, we are glad you finally took the plunge, and that you like their performance and aesthetics, thanks for choosing them.

If you ever need anything for them just give us a shout, we'll be delighted to help you again.

Enjoy your riding!

Best regards

Ian

Review of esure


Rated 3 out of 5 stars

Cancelled old policy as twice as…

Cancelled old policy as twice as expensive as new policy through price comparison site. no a great way to treat existing customers but happy to have avoided.

July 1, 2022

Reply from esure

Thanks for your feedback regarding this, Sean!

Review of Aosom UK | Online Store


Rated 2 out of 5 stars

The order process and delivery was…

The order process and delivery was fine, but be warned returns will leave you seriously out of pocket and frustrated with the process of arranging and paying for returns then informing the details of your return to get a refund.

December 10, 2020
Unprompted review

Reply from Aosom UK | Online Store

Dear Sean

We are sorry to hear of your experience, returning your unwanted item.

We provide our customers with full return information on our website under the RETURN AND REFUNDS section. Whilst we appreciate that the cost of returning an item can be quite costly due to different factors, we do our best to ensure our customers are fully informed pre and post-purchase.

With this being said, we thank you for returning your goods and can see that a full order refund was issued earlier this morning.

Should you wish to discuss the matter further, please do not hesitate to call us on 0800 240 4050.

Kind regards,
Aosom Customer Service

Review of DPD UK

Review of Kwik Fit


Rated 5 out of 5 stars

Gary was great

Gary was great. Friendly and professional. Turned up as planned and replaced 2 tyres in no time at all. Was the easiest service to book and get done.

May 20, 2020
Unprompted review

Reply from Kwik Fit

Thank you Sean for this amazing 5* review! We're so pleased. We hope to be able to help you out again in the future.

Review of The Tri Store

Review of Festive Lights

Review of Taylor Rose


Rated 5 out of 5 stars

Anne Marie and Eastbourne Team

I mean't to compliment Anne Marie and her team in Eastbourne last year when we moved for such a great job they did, but i never got round to it.

Well i have now and can say they are excellent and certainly put their colleagues to shame at the Hove Office.

Nothing was too much trouble, went above and beyond to save us at the 11th hour on moving day and even helped with a reluctant skip company to ensure all was good.

Have already recommended to friends, business associates and family.

You'd be crazy not to appoint them as your conveyancers!

October 30, 2018
Unprompted review

Review of Evans Cycles


Rated 2 out of 5 stars

Very disappointing service

Very disappointing service when buying a high end bike...

Just experienced a less than satisfying experience when buying a £5k+ bike through Evans Gatwick.

All started well by ordering online in the sale and taking the excellent trade in deal for an old bike which made it a good offer on a 2018 bike.

Sadly it all went downhill from there, the order took nearly a month to be ready for collection despite the order confirming a 10 delivery lead.

On collection the bike was just presented to me for a test ride before sale, no manual for the bike, and when i asked for a manual, was given a german/french one! finally got the english manual on third time of asking.

Then i was handed the ICS Garmin/camera mount in a bag without instruction on how to fit, told to download from BMC when asked.

No DI2 instructions or charger supplied either, again, when challenged this was supplied after waiting for the item to come down from the warehouse.

The tyres were inflated to 60 PSI and integrated cabling was loose, so asked for this to be sorted.

Clearly failed to prep the bike before collection, little interest in preparing the manuals, accessories and paperwork in advance.

I have since taken the bike to my respected LBS and they confirmed the cables have been routed incorrectly and will need to be re-done.

As if this wasn't disappointing enough, Evans Special Orders have now written to confirm that they can't accept my order for the shorter stem as they are experiencing issues with their suppliers (BMC).

In summary, poor service, poor mechanical build and lack of after sales support. i'll be recommending your local LBS or smaller retailer who stocks your chosen manufacturer in future.

October 29, 2018
Unprompted review

Reply from Evans Cycles

Dear Sean

We are very sorry to hear you are unhappy with our service and we can look into this further if you need. You can contact us directly to email address 'reviews@evanscycles.com'. Please title your email 'Trust Pilot – (your name)' and we can look into this further for you.

Kind Regards

Evans Cycles

Review of Bensons For Beds


Rated 4 out of 5 stars

Good Website with easy ordering experience

the ordering experience was clear and straight forward with the delivery lead times being accurate. choice of payment methods and finance options were really good when compared to other retailers.

Mildly disappointed this wasn't a stock item, but, happy to wait for delivery as the item is exactly what we need

August 2, 2018
Unprompted review

Review of Watchfinder


Rated 5 out of 5 stars

Such a rare but yet refreshing change…

Such a rare but yet refreshing change to be able to write such a glowing review. Richard and the whole team at Watchfinder were fault less in this transaction, they dealt with the part-exchange of my existing watch for a new pre-owned model brilliantly.

From day 1 the communication was excellent and their focus on customer service and offering a first class service was clear to see.

I just wish that this service was more common in today's retail environment as it was effortless for me to be their customer and a truly pleasing experience from start to finish.

June 4, 2018
Unprompted review

Review of musicMagpie

Review of Purlfrost Window Film


Rated 5 out of 5 stars

Used a cheaper competitor previously …

Used a cheaper competitor previously with terrible results, decided to have one last go, so ordered custom cut film from Purlfrost Ltd and wasn't disappointed. Delivered quickly cut perfectly and great quality. Detailed in instructions followed to the letter and the result was a perfectly fitted (no bubbles or scratches) frosting to the window. high recommend this product.

January 15, 2018
Unprompted review

Reply from Purlfrost Window Film

Many thanks for your kind words and 5* rating Sean. It's very much appreciated. From all the team at Purlfrost.

Review of BuyaBattery


Rated 5 out of 5 stars

Excellent Service

Fast, reliable and prompt delivery - refreshing service in the modern world of over promising and under delivery - highly recommended

July 27, 2015
Unprompted review

Review of TheShowerSealShop.com

Review of musicMagpie


Rated 5 out of 5 stars

Easy to sell and send

Easy to use, step by step process to sell unwanted items and they also collect. giving 5 stars on the assumption that they pay the amount quoted on the order

October 14, 2014
Unprompted review

Review of Prendas Ciclismo


Rated 5 out of 5 stars

speedy service and great product

Prendas are great, they have a small yet highly desirable catalogue of cycling kit, the website although a little clunky was relatively easy to use and as for delivery, well outstanding - fast efficient and well packaged.

All in all a great company, who'll get more custom from me in future

September 29, 2014
Unprompted review