I initially gave a poor review purely due to the late delivery of a cake for a very important event in my family. We did get the cake in time (just) and in all fairness it tasted detholus. I have sinc... See more
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12 Southglade Food Park , NG5 9RG, Nottingham, United Kingdom
Replied to 50% of negative reviews
Typically replies within 2 weeks
I ordered a cake on the 2nd of May 25, and realised its not going to be done by said date, about 30 minutes later I cancelled the order to get a reply showing the order, now on the 6th May 4 days later, I get another email stating its 2 late to cancel as its already being made.
In UK your given a change of mind period, but no still went about and made it anyway.
Placed an order for some chocolate fudge brownies with a golf theme and personalised.
Good communication from company and delivered on time for my Dads 91st birthday celebration.
They looked lovely and were very tasty. 🙏
I ordered a birthday cake + balloon set, paying extra for Saturday delivery. The cake was delivered but the theme matching balloon wasn't. Despite multiple emails I've had no apology, offer of refund or any compensation. Deeply disappointed. Would not recommend!
Sometimes the mark of a great service is how they handle problems. Bakerdays gain top marks if this is so. Searching for a birthday cake for a lady who loves purple, Bakerdays already came up trumps. Knowing that we would be away to celebrate, I used their specified delivery date service to programme a delivery 2-3 days before departure. From tracking systems I determined that Bakerdays got everything ready on track for a successful delivery. However the courier let us all down, failing to deliver on time on 2 successive days. Anna at customer service couldn’t have been more empathic and facilitating. When all seemed lost before my deadline for departure, she dispatched a second cake with a different courier. Somehow, her negotiations with the original courier paid off, as 2 cakes arrived in quick succession literally an hour before the deadline, both in pristine condition expertly packaged! I suspect that it takes a special organisation attuned to how important it is to meet celebratory deadlines, that they would write off the cost of one cake in order to avoid letting a customer down big time. Made up for a very anxious 48 hours, primarily caused by a very poor courier performance!
Ordered cake with a steam train picture. Was well packed and arrived on time. Cake was cut 3 days later and was delicious. The recipient of the cake was delighted with the train as he said it actually looked like a steam train. Would definitely recommend this company and would use again myself.
Bakerdays are really good. Excellent I would recommend them to anyone. They delivered a cake on time and intact.
This is not the first time I have used Baker days. Every time they do not disappoint. Always delivered on time, packaged well. No problem with the presentation of the cake. I have ordered 2 lemon drizzle ones before but this last one OMG it was absolutely scrumptious. I am diabetic but I had to taste it which was a mistake as I could have eaten the whole cake in one go. The cakes are always fresh and ours have been up to about 3 days later, probably longer but they are too irresistible. I would recommend Baker days if you are looking for the perfect cake.
When my son said he wanted a dinosaur cake for his 5th birthday, I was dreading trying to make one myself. bakerdays came to the rescue with their amazing dinosaur range! The T-Rex design was detailed and vibrant, and my son's face lit up when he saw it. Several parents at the party asked where I got it from. The sponge was soft and fresh, and even the fondant icing was tasty - something that's not always the case with decorated cakes.
Sent a cake to my sister during lockdown. The ordering process was simple and the cake arrived perfectly intact. She said it made her day!
Sent a cake to my sister during lockdown. The ordering process was simple and the cake arrived perfectly intact. She said it made her day!
Great for kids' parties – fun designs and nice sponge.
Ordered cricket birthday cake. Arrived on time and as ordered. Looked amazing and was delicious. Although letterbox sized arrived in a keepsake tin rather than cardboard box other companies use. Will definitely use bakerdays again.
Ordered a thank you cake for my child's teacher. The personalized message was touching and she said the cake was delicious. Nice way to show appreciation.
Football cake for my boyfriend's birthday exceeded expectations. The design was perfect and the chocolate sponge was rich and moist. Big hit!
Bakerdays recently made our wedding cake for us as well as 60 cupcakes. We weren’t too sure what we wanted, other than black and gold with our initials on the decorations. The girls designed our cake for us and they did a perfect job at capturing what we wanted. We were so pleased with the cake on the day, and we got a lot of compliments from our guests too! I would definitely recommend Bakerdays.
Wow!! I ordered a fruit wedding cake for my daughter’s wedding I was a bit unsure if I’d done the right thing but when it came it looked amazing and tasted even better so moist all the guests commented on it being so good. Will definitely be using them again.
I ordered a Golden wedding Anniversary cake with cupcakes for 90 guests, although I ordered it last minute it arrived perfectly on the day and it was so delicious and beautifully decorated I would highly recommend this company.
Thank you Bakerdays for my delivery on Friday 4th April 2025 absolutely wonderful cake and cupcakes
Ann from Hampshire
I had the white chocolate and raspberry blondie and it was truly amazing. I have also had other products from this company and I have never tasted anything better. Thank you x
I recently ordered a personalised photo cake, and I couldn’t be happier with the result! The cake not only looked stunning but also tasted absolutely delicious. The photo quality was crystal clear, perfectly printed on the cake without any smudging or blurring. It was such a special touch that made our celebration even more memorable!
The attention to detail was fantastic, and the cake itself was fresh, moist, and flavorful. Everyone at the party was impressed, and it became the highlight of our celebration. The customer service was also excellent—they ensured the design was exactly what I wanted and delivered it on time.
If you’re looking for a unique and meaningful cake for a special occasion, I highly recommend getting a personalised photo cake. It’s the perfect blend of beauty and taste! I will definitely be ordering again.
Cake tasted amazing and customer service was 10/10 when had a small issue they went above and beyond to ensure we were happy would definitely recommend
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