Got off to a bad start as I ordered the Avengers cake for my godson to arrive on his birthday. I had not heard anything by 4pm so rang the company as I had no notification of delivery. I am not sure i... See more
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Company details
Written by the company
Freshly baked customised cakes. We offer Free next day delivery if order is placed before 1pm.
Contact info
Profolk Bank Chambers. Market Place, SK11AR, Stockport, United Kingdom
- 07884426195
- info@thecakedaddy.com
- thecakedaddy.co.uk
Replied to 47% of negative reviews
Typically replies within 1 month
Unfortunately I cannot add the photo!
Do not waste your money.
I have ordered 3 boxes for my 3 year old daughter.
Paid £91 incl. delivery.
The box from the photo was mostly damaged, the other 2 not great looking either.
The taste- I thought if I pay £28 per box it will be a nicely baked cupcake, unfortunately, they taste like cupcakes from the COOP!
I would NOT recommend.
Great cake and Good customer service
Good customer service
Cake was amazing was a surprise! Delivery was efficient
Cake tasted nice and nicely done
I would order again and recommend
Thanks TheCakeDaddy
Five stars
Hi Cake Daddy, thank you so much for the wonderful Avengers cake, my little boy was absolutely buzzing with excitement. We were so impressed with the quality, it looked and tasted amazing. Delivered on time. Great communication 10/10 Emma Oliver
Ordered a 5 tier cake 🎂 for my 40th…
Ordered a 5 tier cake 🎂 for my 40th birthday. Great taste great color. My friends and family loved the different tastes. Delivery was prompt too. Thanks cake daddy for a fantastic service . Well done to you
Excellent service
Excellent service. This is the second time I have had The Cake Daddy service and it’s been excellent on both occasions. Superb cakes that actually looked much better than the images. Also very tasty fresh cakes.
We recently had a silver wedding cake and it was beautiful. Previously I had a Victoria’s Secret cake for my grandaughter. This had a real wow factor and was the talk of the party. Can’t recommend them enough. The delivery process was seamless, they messaged me a few days before delivery. The cake arrived on time with a very courteous delivery driver. All the cake toppers were protected in a separate box. Yes would definitely highly recommend them.
If I could give zero I would
If I could give zero I would. This company is a scam. The quality of their cakes is so low and do not bear any resemblance to their website.
My cake arrived collapsed and without any of the decoration. It was £100
The ‘customer service’ team did not apologise, did not call me back and then accused me of manipulating the cake and said they would not refund me prior to 3 months if at all. Because I opened the box to check the cake they said I was responsible for how substandard the cake is. I am not sure how you check a cake without opening the box. They are a disgrace. They are not telling the truth as they said they have photographic evidence of what the cake looked like prior to be posted. DO NOT USE THIS COMPANY.
Luckily I have paid through PayPal I can receive a refund. Total scam.
1st time ordering and couldn’t be…
1st time ordering and couldn’t be happier.
Arrived perfectly packaged on the day requested.
Cake was as good on the inside as it looked on the outside
Gorgeous cakes
So easy to order the cutest horse decorated buns. They were delivered as requested. Delighted with them.
Gluten Free Birthday Cake
Normally I bake and decorate my children’s birthday cakes but didn’t have time so began trawling Google to find a company that could produce a gluten free birthday cake, suitably decorated for a child, who could also deliver. In the past we’ve not been very successful with combining great decoration with edible GF cake as it is a skill to get right, hence I’ve learnt to bake and decorate myself. That is until we found Cake Daddy and what a find it was! We took delivery of a gluten free cake (via Royal Mail so was a little nervous) which arrived so well packaged it was perfect, beautiful decoration just like the image and the taste and texture just superb! The best I’ve had and my son was over the moon. Despite an issue with the baking process (GF can throw curve balls, I know), Cake Daddy communicated well, put a contingency plan in place, kept their promise and delivered just as they said they would. I’ll certainly not hesitate in using them again, especially as the design choice is incredible. Thank you Cake Daddy 😊
Spot on
Cake looked amazing, tasted amazing and was all round really good. We had it delivered and it came on the requested day with no worries. I will definitely be using them again at some point.
Thanks very much!
Service
I have ordered a cake for my son’s birthday, and when it has arrived it came with a fault, I have contacted the customer service and they have solved the problem coming to the party and fixing the cake, appreciate! Thank you! Great service! Will order again!
Not really sure what the deal is here.
Not really sure what the deal is here.. Sent an enquiry off for a cake. They rang me and left a voicemail which I couldn't quite make out. I rang back said I couldn't quite hear the second part of the voicemail and I would like a rough price for the cake I wanted..the guy said he'd find out and ring me back. I said is there any chance of us just going through it on the phone now and he just kept saying I'll ring you back. Anyway he never rang me back so I went elsewhere.
Perfect taste,design and Excellent…
Perfect taste,design and Excellent delivery.
I bought a cake for my son’s 1st…
I bought a cake for my son’s 1st birthday I ordered it for the Friday as I just knew it was going to be late and thank goodness I did.
Fast forward to Sunday cake looked gorgeous but when we cut into it it was completely underbaked very squidgy. Also they knew this when decorating as the layer of buttercream was thicker in the middle where the cake had sunk.
I’ve emailed twice now to no response . Really dissatisfied as my children both have milk allergies and I thought I’d found a winner for all family cakes moving forward. The lack of customer service is disgusting. As the manager of a soft play centre they could’ve had a LOT of business out of me but not now.
I’ll probably never get a response.
So £200 for a cake that didn’t get eaten.
A lot of moneyto waste just for a glorified photo op!
NOT a happy customer.
Ordered a day before..two cakes and…
Ordered a day before..two cakes and both were amazing just as advertised. Great packaging and looked exactly 💯 like what I expected from pictures 📸 will definitely order again from you. Thank you for mak8ng our day special
The Cake Looked Amazing
They made the cake the day before so it was very fresh when it arrived, it was packed really well to keep it cool.
They had unfortunately ran out of the type of icing I'd asked for but messaged me multiple times about it to make sure I knew - I was able to work out an alternative with them which worked just as well.
The actual cake looked amazing, she was very happy with it.
30th birthday cake - amazing …
The cake selection for my daughter’s 30th was great and Cake Daddy were very willing to accommodate additional requests. The cake looked amazing, arrived on time and everyone loved the look and taste. I will definitely use them again.
Can’t recommend them enough!
I ordered a cake from the cake daddy recently and honestly i’m so glad i did! All my guests loved it tasted so fresh and the decoration was beautiful. At first i will be honest i was a little hesitant ordering due to their cakes being delivered i was worried about the cake but the packaging was insane. Everything about my experience was perfect i can’t recommend them enough! Can’t wait to order from them again!!!
Poor at best!…
I ordered a cake for my six year olds birthday party. Ordered it for the Friday and cake daddy called me to as if due to the heat of the weather they could deliver on the day of the party. I agreed against my better judgement. They promised I’d have it for one o’clock. Well one o’clock came and went and the party ended……cake never arrived. I called them and they said it would be with me the Sunday, the day after the party. They use a customer service in another country so getting answers is hard work. Then the person who called me today said the owner was sitting next to me but wouldn’t speak to me as that’s what they employ her for?? Insulting, disappointing and awful service. I won’t use again and I’d recommend you don’t either if you don’t want to be disappointed. I await my refund.
Update - I was told ‘leave a review and see how long your refund takes….so watch this space’
Amazing cake
Amazing cake - absolutely what I asked for. Second time ordering from them and won’t be the last!

Reply from Thecakedaddy Ltd
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