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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, describing it as prompt, courteous, and efficient. Many reviewers specifically highlight the helpfulness and knowledge of the staff, who are often mentioned by name for their exceptional support. People appreciate the ease of resolving issues and the clear, patient guidance provided, especially when navigating the website or setting up accounts. Consumers also value the service provided, often mentioning the quality and unbiased nature of the information they receive. The staff's ability to quickly address inquiries and provide solutions is a recurring theme. However, there are mixed opinions regarding the subscription services, with some expressing uncertainty. Contact with the company is also viewed differently, with varied experiences reported.

Based on these reviews

Rated 5 out of 5 stars

Weiss rating has been a significant factor in my trading success. The accuracy of analysis as well as the information awareness that is provided to members is mind blowing not to talk about the member... See more

Rated 5 out of 5 stars

When, after listening to and then subscribing to a Crypto service subscription that i essentially would not be able to make any substantial use of, I immediately contacted Weis with a refund request.... See more

Rated 5 out of 5 stars

I am 85 years old and afraid to use my phone to purchase products in case I lose my phone and someone gets my banking information. So, I called the Weiss Ratings dot Com phone number dirctly to place... See more

Rated 5 out of 5 stars

Today I called Weiss ratings and spoke with Ryza. She was so helpful and friendly and knowledgeable. Answered my questions quickly and was able to look at all of my subscriptions quickly, and she ans... See more

Rated 5 out of 5 stars

Thanks Kevin C. Help with website navigation was easy and clear. Was able to do exactly what we needed to accomplish. Subscribe to 8 other investment and ratings websites, Weiss is the favorite.

Rated 5 out of 5 stars

Great customer support! I signed up for their 'Next Crypto Superstars' program recently. Kevin from the company called me for an onboarding session where he patiently guided me on how to navigate and... See more

Rated 5 out of 5 stars

BI asked Ryza to check the status of my subscription to one of your products and she followed up quickly and in a very professional manner. She immediately sent me the link to access the reports that... See more

Rated 5 out of 5 stars

I spoke with Kevin Conde this morning and he walked me through navigating the Weiss homepage. I found him to be extremely pleasant, friendly and helpful!

Rated 5 out of 5 stars

Kevin was fantastic, he walked me thru all that I needed to know as a new member of the Weiss Partners Circle. All the questions were answered thoroughly and I appreciate the knowledge imparted during... See more

Rated 5 out of 5 stars

I was struggling with my device and had difficulty setting up my account with Weiss ratings. Worried I would miss the upcoming reveal. I called the help line and Janine was immediately on the case,... See more

Rated 5 out of 5 stars

The agent I spoke with was very knowledgeable and very professional. He solved the issue I had and stayed with me until I fully understood the process. The product is great and this level of custo... See more

Rated 5 out of 5 stars

I sent an email to Weiss customer service and write that I want to switch a subscription to another service. RJ answered my email and helps me realizing my wish. I am very happy with the help of RJ, v... See more

Rated 5 out of 5 stars

The agent I spoke with was very professional and also very knowledgeable regarding the service I was requesting. RJ was both polite and patient. He completed my request quickly and thanked me fo... See more

Rated 5 out of 5 stars

I placed an order for a subscription on Aug 13. I decided to cancel the order at present, and buy in 4 or 5 months. I sent an email asking to cancel this order Aug 14. Your Representative, Myrna qui... See more

Rated 5 out of 5 stars

Weiss Ratings Onboarding was awesome with Kevin Conde. Kevin navigated the proficient and well thought-out Weiss Ratings website explaining the functionality of each tab as well as some hands on trai... See more

Rated 5 out of 5 stars

I spoke with one of your agents in November & I received an email stating they couldn't process my payment. I finally found that email & responded. The young lady I talked to tried to find the rep I... See more

Rated 5 out of 5 stars

Janie was able to quickly cancel an existing subscription, so I could update to a more robust subscription that I think will better meet my investment strategy. Next, she was able to sign me up for my... See more

Rated 5 out of 5 stars

RJ was respectful of my difficulty with computers. He walked me through the process of the website signing in and navigating through the options. RJ was reassuring and patient. We also had phone st... See more

Rated 5 out of 5 stars

Received a better deal than I realized. RJ whom I spoke with was very helpful. Always great actionable information from Weiss & Weiss Ratings is my go to source for unbiased investing info. Longterm s... See more

Rated 4 out of 5 stars

Janine was calm, composed and knowledgeable about the questions I presented. Our only hang up was our connection. It kept switching off a while and then re connecting. Don’t believe the problem was J... See more

Rated 5 out of 5 stars

Janine was truly genuine, courteous and professional, she was empathetic to my situation and difficult decision to cancel my membership to Deal Hunters Alliance at this time. Janine was patient and ve... See more

Rated 5 out of 5 stars

I have used Weiss ratings for years before I signed onto a paid service to get their ratings for business, finance and investing. Recently I added a premium service and got welcome training on how to... See more

Rated 5 out of 5 stars

I HAVE BEEN SUBSCRIBING TO VARIOUS WEISS SERVICES FOR DOZENS OF YEARS. THEY ARE TRULY THE GOLD STANDARD FOR GREAT CUSTOMER RELATIONS. CANCELLATIONS ARE EASY. SWITCHING TO A DIFFERENT ONE OF THEIR... See more

Rated 5 out of 5 stars

Thank You for the Call Back Feature! I wish Everyone Had It, we don't have to Sit on Hold and can be Doing Other Things! Janine was very Polite, Pleasant and Helpful! She made for a very Productive... See more

Rated 5 out of 5 stars

Kevin was helpful in answering my questions. When he did not know the answer, he went to resources and looked up the answer or submitted a question to the mailbox. I felt I received truthful answers... See more

Rated 5 out of 5 stars

Today was the second time in recent days that I called on Weiss Ratings about navigating the website for my subscriptions. Both times I received prompt, courteous help. I particularly the patience exh... See more

Rated 5 out of 5 stars

weissratings.com's Representative Kevin Conde helped me with the entire process of learning about the Weekend Windfall service and responded to my questions via email while I was reviewing the suitabi... See more

Rated 5 out of 5 stars

Janine was very pleasant and articulated very clearly. She was very organized and knew exactly how to solve my problem. I appreciate the quick response, and the short amount of time took to solve my... See more

Rated 5 out of 5 stars

The Onboarding Session with Kevin was really eye opening! There is an amazing amount of material that I will be digesting for a while. I really appreciate the tools and techniques that are available t... See more

Rated 5 out of 5 stars

Kevin was knowledgeable and didn't give up on me as I had to cancel several times. We finally connected and I enjoyed the walk through.

Rated 5 out of 5 stars

I had a very informative conversation with Ryza in customer service today. She was polite, enthusiastic and courteous. She answered all my questions and helped me navigate the Weiss Ratings website... See more

Rated 5 out of 5 stars

Very happy with the quick turnaround in responding to queries and enquiries. The integrity and reputation to meet expected expectation is on par. Good customer service. Keep on the good work. God bles... See more

Rated 5 out of 5 stars

Kevin was clearly knowledgeable and was able to succinctly overview the key features and benefits. Definitely worth the time.

Rated 5 out of 5 stars

RJ was very friendly answering phone He immediately had a way to help with my issue of learning about my subscription and thanked me for my call Thank You RJ

Rated 5 out of 5 stars

Jordan is Great customer service representative. He handled my question promply.

Rated 5 out of 5 stars

I got help from Daniel setting up my wallet first time and other things. He was patient and spent full hour with me answering many questions. Also I can call him anytime if I have more questions. Exce... See more

Rated 5 out of 5 stars

Excellent assistance by gentleman who took my call. I was feeling frustrated finding something on the new Weiss Rating Plus. He quickly guided me to what I needed despite my mild impatience in a very... See more

Rated 5 out of 5 stars

I was having difficulty finding one of the stock recommendations suggested in a promotional video & texted my personal representative at Weiss Ratings. Even though on vacation, he immediately respon... See more

Rated 5 out of 5 stars

Good prompt service BUT Surprised that $7,000 Crypto Lifetime Premium New Crypto Wonders membership does not include ALL REPORTS INCLUDING MARTIN WEISS 96 cryptos & Quan’d “New Crypto Wonders... See more

Rated 5 out of 5 stars

I belong to the gamut of Weiss products and find them to be the very best with enormous expertise and personal attention. Their support includes an exclusive agent assigned to support me personally.... See more

Rated 5 out of 5 stars

At a starting point, I have been extremely pleased with Weiss Research and guidance by Kevin Conde of tools and data that can be applied for successful investment. There are a vast number of strateg... See more

Rated 5 out of 5 stars

My introduction to the full benefits of Weisratings website by Kevin Conde was friendly and helpful from the get-go. For some reason my link to Weisratings opened up in massive sized fonts making it d... See more

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Company details

  1. Alternative Financial Service
  2. Publisher

Written by the company

In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance. Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets. Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

566 reviews

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1-star

Replied to 15% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Honourable outcome to misunderstanding.

I have one Weiss Ratings subscription and I am happy with that. I enquired about and then bought another more expensive subscription. It was not right for me and does not do what I need and I believed I had explained what I need and what I wanted to achieve. Not the case - there was mutual misunderstanding. I applied for cancellation and refund after just 17 days but was told that was not provided for in the small print. I contacted Justin Fuhrman at Weiss and after we had talked it through, he arranged for cancellation and refund.

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent as I expected!!!

Today I had the pleasure of talking with Kevin to help on board me to the Weiss Crypto Portfolio. He was knowledgeable, friendly, and patient. He answered my questions directly without hesitation. His follow up letter with significant telephone numbers was welcome as well. I’m looking forward to my lifetime membership to this program.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Weiss rating has been a significant…

Weiss rating has been a significant factor in my trading success. The accuracy of analysis as well as the information awareness that is provided to members is mind blowing not to talk about the member services provided. The fact that you get a dedicated representative assigned to each member is extremely helpful - shoutout to Grant Garmire, who at this point could be my brother. The insights, breakdowns and unbiased opinions are welcoming and supportive. Kudos Grant!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

A very easy and timely refund-request experience.

When, after listening to and then subscribing to a Crypto service subscription that i essentially would not be able to make any substantial use of, I immediately contacted Weis with a refund request.
After hearing and taking the time understand my explanation, Myrna (a member of the Care team) issued and applied a full refund to my Visa credit card, --which was actually applied the next day. So thank you very much, and dealing with Weiss was easy and a good experience. Dan D. in NJ

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Thanks

Thanks Kevin C. Help with website navigation was easy and clear. Was able to do exactly what we needed to accomplish. Subscribe to 8 other investment and ratings websites, Weiss is the favorite.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Incredible Support

I was having difficulty finding one of the stock recommendations suggested in a promotional video & texted my personal representative at Weiss Ratings. Even though on vacation, he immediately responded and provided the Weiss Partners Support VIP line contact number. I called and in less than a minute was connected with support who immediately shared how to access the report; I did so and just before market close was able to effect the purchase. In learning stock, ETF and crypto trading, I was lured into multiple platforms and can honestly say that not one compares with the outstanding teaching, alerts, comprehensive write ups and reasoning behind Weiss Ratings with the bonus of covering the gamut of all investment instruments. From personal experience, I can assure all that there is none better. I am forever grateful that I stumbled onto Weiss Ratings & at this juncture, I rarely even access the 4 or 5 other “talking heads” that push what I consider to be inferior advice and products. I thank Dr. Weiss and his outstanding team and will forever do so.
Sandra L. Hanson, MD, FACS

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Onboarding Call

Kevin was clearly knowledgeable and was able to succinctly overview the key features and benefits. Definitely worth the time.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

I am 85 years old and afraid to use my…

I am 85 years old and afraid to use my phone to purchase products in case I lose my phone and someone gets my banking information. So, I called the Weiss Ratings dot Com phone number dirctly to place my order. I spoke with the agent Kevin C. He helped me place my order and stayed on the line with me to be sure I received what I ordered and showed me how to access my bank rating and how to access the report I wanted. He was absolutely wonderful and I am most grateful he was the agent that picked up my call.
Donald Grant, Indiana

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent help.from RJ

I sent an email to Weiss customer service and write that I want to switch a subscription to another service. RJ answered my email and helps me realizing my wish. I am very happy with the help of RJ, very professional

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Check the status of one of my subscriptions

BI asked Ryza to check the status of my subscription to one of your products and she followed up quickly and in a very professional manner. She immediately sent me the link to access the reports that came as part of my subscription.

September 25, 2025
Unprompted review

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