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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, describing it as prompt, courteous, and efficient. Many reviewers specifically highlight the helpfulness and knowledge of the staff, who are often mentioned by name for their exceptional support. People appreciate the ease of resolving issues and the clear, patient guidance provided, especially when navigating the website or setting up accounts. Consumers also value the service provided, often mentioning the quality and unbiased nature of the information they receive. The staff's ability to quickly address inquiries and provide solutions is a recurring theme. However, there are mixed opinions regarding the subscription services, with some expressing uncertainty. Contact with the company is also viewed differently, with varied experiences reported.

Based on these reviews

Rated 5 out of 5 stars

Weiss rating has been a significant factor in my trading success. The accuracy of analysis as well as the information awareness that is provided to members is mind blowing not to talk about the member... See more

Rated 5 out of 5 stars

When, after listening to and then subscribing to a Crypto service subscription that i essentially would not be able to make any substantial use of, I immediately contacted Weis with a refund request.... See more

Rated 5 out of 5 stars

I am 85 years old and afraid to use my phone to purchase products in case I lose my phone and someone gets my banking information. So, I called the Weiss Ratings dot Com phone number dirctly to place... See more

Rated 5 out of 5 stars

Today I called Weiss ratings and spoke with Ryza. She was so helpful and friendly and knowledgeable. Answered my questions quickly and was able to look at all of my subscriptions quickly, and she ans... See more

Rated 5 out of 5 stars

Thanks Kevin C. Help with website navigation was easy and clear. Was able to do exactly what we needed to accomplish. Subscribe to 8 other investment and ratings websites, Weiss is the favorite.

Rated 5 out of 5 stars

Great customer support! I signed up for their 'Next Crypto Superstars' program recently. Kevin from the company called me for an onboarding session where he patiently guided me on how to navigate and... See more

Rated 5 out of 5 stars

BI asked Ryza to check the status of my subscription to one of your products and she followed up quickly and in a very professional manner. She immediately sent me the link to access the reports that... See more

Rated 5 out of 5 stars

I spoke with Kevin Conde this morning and he walked me through navigating the Weiss homepage. I found him to be extremely pleasant, friendly and helpful!

Rated 5 out of 5 stars

Kevin was fantastic, he walked me thru all that I needed to know as a new member of the Weiss Partners Circle. All the questions were answered thoroughly and I appreciate the knowledge imparted during... See more

Rated 5 out of 5 stars

I was struggling with my device and had difficulty setting up my account with Weiss ratings. Worried I would miss the upcoming reveal. I called the help line and Janine was immediately on the case,... See more

Rated 5 out of 5 stars

The agent I spoke with was very knowledgeable and very professional. He solved the issue I had and stayed with me until I fully understood the process. The product is great and this level of custo... See more

Rated 5 out of 5 stars

I sent an email to Weiss customer service and write that I want to switch a subscription to another service. RJ answered my email and helps me realizing my wish. I am very happy with the help of RJ, v... See more

Rated 5 out of 5 stars

The agent I spoke with was very professional and also very knowledgeable regarding the service I was requesting. RJ was both polite and patient. He completed my request quickly and thanked me fo... See more

Rated 5 out of 5 stars

I placed an order for a subscription on Aug 13. I decided to cancel the order at present, and buy in 4 or 5 months. I sent an email asking to cancel this order Aug 14. Your Representative, Myrna qui... See more

Rated 5 out of 5 stars

Weiss Ratings Onboarding was awesome with Kevin Conde. Kevin navigated the proficient and well thought-out Weiss Ratings website explaining the functionality of each tab as well as some hands on trai... See more

Rated 5 out of 5 stars

I spoke with one of your agents in November & I received an email stating they couldn't process my payment. I finally found that email & responded. The young lady I talked to tried to find the rep I... See more

Rated 5 out of 5 stars

Janie was able to quickly cancel an existing subscription, so I could update to a more robust subscription that I think will better meet my investment strategy. Next, she was able to sign me up for my... See more

Rated 5 out of 5 stars

RJ was respectful of my difficulty with computers. He walked me through the process of the website signing in and navigating through the options. RJ was reassuring and patient. We also had phone st... See more

Rated 5 out of 5 stars

Received a better deal than I realized. RJ whom I spoke with was very helpful. Always great actionable information from Weiss & Weiss Ratings is my go to source for unbiased investing info. Longterm s... See more

Rated 4 out of 5 stars

Janine was calm, composed and knowledgeable about the questions I presented. Our only hang up was our connection. It kept switching off a while and then re connecting. Don’t believe the problem was J... See more

Rated 5 out of 5 stars

Janine was truly genuine, courteous and professional, she was empathetic to my situation and difficult decision to cancel my membership to Deal Hunters Alliance at this time. Janine was patient and ve... See more

Rated 5 out of 5 stars

I have used Weiss ratings for years before I signed onto a paid service to get their ratings for business, finance and investing. Recently I added a premium service and got welcome training on how to... See more

Rated 5 out of 5 stars

I HAVE BEEN SUBSCRIBING TO VARIOUS WEISS SERVICES FOR DOZENS OF YEARS. THEY ARE TRULY THE GOLD STANDARD FOR GREAT CUSTOMER RELATIONS. CANCELLATIONS ARE EASY. SWITCHING TO A DIFFERENT ONE OF THEIR... See more

Rated 5 out of 5 stars

Thank You for the Call Back Feature! I wish Everyone Had It, we don't have to Sit on Hold and can be Doing Other Things! Janine was very Polite, Pleasant and Helpful! She made for a very Productive... See more

Rated 5 out of 5 stars

Kevin was helpful in answering my questions. When he did not know the answer, he went to resources and looked up the answer or submitted a question to the mailbox. I felt I received truthful answers... See more

Rated 5 out of 5 stars

Today was the second time in recent days that I called on Weiss Ratings about navigating the website for my subscriptions. Both times I received prompt, courteous help. I particularly the patience exh... See more

Rated 5 out of 5 stars

weissratings.com's Representative Kevin Conde helped me with the entire process of learning about the Weekend Windfall service and responded to my questions via email while I was reviewing the suitabi... See more

Rated 5 out of 5 stars

Janine was very pleasant and articulated very clearly. She was very organized and knew exactly how to solve my problem. I appreciate the quick response, and the short amount of time took to solve my... See more

Rated 5 out of 5 stars

The Onboarding Session with Kevin was really eye opening! There is an amazing amount of material that I will be digesting for a while. I really appreciate the tools and techniques that are available t... See more

Rated 5 out of 5 stars

Kevin was knowledgeable and didn't give up on me as I had to cancel several times. We finally connected and I enjoyed the walk through.

Rated 5 out of 5 stars

I had a very informative conversation with Ryza in customer service today. She was polite, enthusiastic and courteous. She answered all my questions and helped me navigate the Weiss Ratings website... See more

Rated 5 out of 5 stars

Very happy with the quick turnaround in responding to queries and enquiries. The integrity and reputation to meet expected expectation is on par. Good customer service. Keep on the good work. God bles... See more

Rated 5 out of 5 stars

Kevin was clearly knowledgeable and was able to succinctly overview the key features and benefits. Definitely worth the time.

Rated 5 out of 5 stars

RJ was very friendly answering phone He immediately had a way to help with my issue of learning about my subscription and thanked me for my call Thank You RJ

Rated 5 out of 5 stars

Jordan is Great customer service representative. He handled my question promply.

Rated 5 out of 5 stars

I got help from Daniel setting up my wallet first time and other things. He was patient and spent full hour with me answering many questions. Also I can call him anytime if I have more questions. Exce... See more

Rated 5 out of 5 stars

Excellent assistance by gentleman who took my call. I was feeling frustrated finding something on the new Weiss Rating Plus. He quickly guided me to what I needed despite my mild impatience in a very... See more

Rated 5 out of 5 stars

I was having difficulty finding one of the stock recommendations suggested in a promotional video & texted my personal representative at Weiss Ratings. Even though on vacation, he immediately respon... See more

Rated 5 out of 5 stars

Good prompt service BUT Surprised that $7,000 Crypto Lifetime Premium New Crypto Wonders membership does not include ALL REPORTS INCLUDING MARTIN WEISS 96 cryptos & Quan’d “New Crypto Wonders... See more

Rated 5 out of 5 stars

I belong to the gamut of Weiss products and find them to be the very best with enormous expertise and personal attention. Their support includes an exclusive agent assigned to support me personally.... See more

Rated 5 out of 5 stars

At a starting point, I have been extremely pleased with Weiss Research and guidance by Kevin Conde of tools and data that can be applied for successful investment. There are a vast number of strateg... See more

Rated 5 out of 5 stars

My introduction to the full benefits of Weisratings website by Kevin Conde was friendly and helpful from the get-go. For some reason my link to Weisratings opened up in massive sized fonts making it d... See more

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Company details

  1. Alternative Financial Service
  2. Publisher

Written by the company

In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance. Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets. Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

566 reviews

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1-star

Replied to 15% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I placed an order for a subscription on…

I placed an order for a subscription on Aug 13. I decided to cancel the order at present, and buy in 4 or 5 months. I sent an email asking to cancel this order Aug 14.
Your Representative, Myrna quickly responded, and stated she had cancelled my order and the $3500. payment was being refunded to my card.
I was well pleased with the courteous, helpful service. Please thank Myrna again for me.

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. The representative answered all my questions and resolved my subscription issues politely and efficiently.
Weiss Research provides current actionable information which is so necessary in todays investment environment.

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars

I was struggling with my device and had…

I was struggling with my device and had difficulty setting up my account with Weiss ratings. Worried I would miss the upcoming reveal. I called the help line and Janine was immediately on the case, with exceptional patience and clear instructions to get me through the process. Thank you Janine. You could not have been more helpful!!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

WEISS - Trust the Best.

My name is Dale, known and referred to by my family and friends as BIGINDIN. (6’ 6” / 260 lb)
Sounds like it’s spelled.
Not Big Indian.

I must first admit I have never been an investor in anything other than Classic and Special Interest Vehicles. I am a Cherokee, born and raised in the Cherokee Nation here in Oklahoma and quite honestly, grew up not having much here on the reservation.
But I was always interested in nice old cars. And I turned the love of that, when I got older, into something that is always very beneficial in every way for me and my family.
My job with the railroad lasted 42 years. Although I was on call 24 hours a day I could take off work anytime and I did that a lot, buying, selling and traveling to purchase and a lot of times deliver vehicles to some of the kindest people I’ve ever met in my life. And we remain friends.

Now, at 73 years old, I decided to delve into investing otherwise, into something that would not be so demanding on this tired old Indin.
Although my son and I got involved in Bitcoin in the beginning, he stayed, I didn’t. Lesson learned.

As I watched what was happening in the status of our country and the past, and now current administration, I knew I must get back into Crypto.
However, still unfamiliar with processes affiliated with investing in something I was not that familiar with I started searching. Somehow, I received an email from WEISS. Bottom line, I clicked on that and began moving forward. I was very happy with everything I saw. Easy to navigate their website, clear explanations of the content presented, therefore very easy to understand. I never searched any further and I’ve never looked back.

So, I joined WEISS RATINGS Group, got back into Crypto and began investing, and closely studying everything Mr. Weiss, Beth Canova, Maria Matic, Juan Velaverde, Chris Graebe, etc, etc, in all they posted.
I was and remain very impressed with how clearly, understandable and educational everything was and is that they post for their members.
Whom all speak, write, research and teach from past knowledge and experience. Whom always have a constant presence of mind to have the best intentions for what the members want and need.
Those are people and a company you can trust.

And now, as satisfied, confident, and trusting, as I am with WEISS, I have gladly joined Chris Graebe and Deal Hunters Alliance.

I am so satisfied with WEISS because their attention to detail in all areas is impeccable and as stated earlier, I never searched any further, but I’m confident if I do, I would surely find WEISS is second to none. They are fast to respond and answer my questions in a clear, immediate and concise manner, and I’ve never seen any company so dedicated and determined to help and satisfy their clients/members wants and needs.

In closing, I must include, WEISS, as a company that reminds me of all the people I mentioned before in my lifelong investment of special interest vehicles that I’ve met and became friends with in all of my travels due to my love of buying and selling those special interest vehicles I mentioned earlier.

And although I have not met or dealt with Everyone at WEISS, the ones I have dealt with, I put all in that same category. And I look forward to meeting, traveling to meet, and becoming friends with the members of this company as we continue forward.
Thank y’all for sticking with me through this long Review.
Respectfully,
Dale. (BIGINDIN)

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Janine was very pleasant and articulated very clearly. She was very organized and knew exactly how to solve my problem. I appreciate the quick response, and the short amount of time took to solve my problem.

July 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Janie was quick and professional.

Janie was able to quickly cancel an existing subscription, so I could update to a more robust subscription that I think will better meet my investment strategy. Next, she was able to sign me up for my new subscription, Weiss Plus Ratings.

July 28, 2025
Unprompted review
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Rated 1 out of 5 stars

WeissRatings.com will be your worst financial decision!

Horrific! DO NOT BUY WEISSRATINGS.COM FINANCIAL SUBSCRIPTIONS! I purchased a 5-year subscription plan to Supercycle Investor by Sean Brodrick, but the service was not fit for purpose. Time-critical "Buy Alerts" arrived the following night due to a significant time difference—too late to act on—and alerts by text never came through at all. When I requested a refund, I was offered a replacement for Crypto Investor by Juan M. Villaverde, which was discontinued just a few months later, leaving me with absolutely nothing but 36% losses. Right after the subscription started, there was a significant market downturn—but Villaverde had his wedding, and no warning alerts were sent before the market turndown. Don’t be misled into thinking that paying them will protect you from financial loss—that’s a major misconception. I reached out to Bill Wade, the contact person who sold their services to me, and he told me he was no longer responsible for customer service. “Member Care” asked me to send a screenshot of my original purchase—if I happened to have one. Before I could respond, they sent a second email stating that my subscription was ineligible for renewal, with no reason why, and despite having replaced it with a like-for-like service and never refunding the difference. They could not care less for my losses as a result of their services. No further emails were answered, no buy alerts were reinstated, and I was left with over four years of unused subscription—despite having paid several thousand USD! Weiss Ratings and their so-called “Member Care” have been incredibly unhelpful. I noticed they could not care less for their clients. I will report this group to all relevant authorities. They operate in a murky grey zone, seemingly designed to exploit inexperienced customers. There is absolutely no warning their services are not fit for purpose and 100% not suitable for anyone located overseas, given buy alerts and warnings are a critical part of their proposition! There’s no clear disclosure that because their service runs on U.S. time, making it completely unsuitable for overseas clients. They offer no urgent support, no live chat, no dedicated customer service, and no way to reach them in less than 3–5 days if you’re lucky enough to receive an auto-reply—via email from their Member Don’t-Care. Don’t believe in VIP customer support worth $5,000, as advertised, as this is pure fiction! This has been a horrific experience, and unfortunately, it’s not over. I was told to report this to the police and relevant authorities in both countries. Don’t buy this and lose your hard-earned money and a lot of stress. A lottery ticket is more likely to give you a return on your investment!!

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

I been a high(overpaid) membership of…

I been a high(overpaid) membership of their new crypto wonders for almost 2 years. In this time I have lost majorly on almost all of their recommendations!! To the sound of over 50% on at least 5. The only couple that have made money were Aave and another coin with gains of less than 70% so do the math. They act like experts but truly are not!!!! I am on my (bonus year membership) since they could not fulfill their promise of 10x gains and so far still sucks. I have other stories but do not want to get into cuz I’m already getting mad at myself for being a fool once again(joined them 6 years ago on another subscription same promise same story. They suck!!!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

weissratings.com's Representative Kevin Conde

weissratings.com's Representative Kevin Conde helped me with the entire process of learning about the Weekend Windfall service and responded to my questions via email while I was reviewing the suitability of the service for my situation. He is a true professional and very knowledgeable about this service. He is one of a kind ! Joseph O'Driscoll

July 14, 2025
Unprompted review
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