Weiss rating has been a significant factor in my trading success. The accuracy of analysis as well as the information awareness that is provided to members is mind blowing not to talk about the member... See more
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Based on these reviews
When, after listening to and then subscribing to a Crypto service subscription that i essentially would not be able to make any substantial use of, I immediately contacted Weis with a refund request.... See more
I am 85 years old and afraid to use my phone to purchase products in case I lose my phone and someone gets my banking information. So, I called the Weiss Ratings dot Com phone number dirctly to place... See more
Today I called Weiss ratings and spoke with Ryza. She was so helpful and friendly and knowledgeable. Answered my questions quickly and was able to look at all of my subscriptions quickly, and she ans... See more
Thanks Kevin C. Help with website navigation was easy and clear. Was able to do exactly what we needed to accomplish. Subscribe to 8 other investment and ratings websites, Weiss is the favorite.
Great customer support! I signed up for their 'Next Crypto Superstars' program recently. Kevin from the company called me for an onboarding session where he patiently guided me on how to navigate and... See more
BI asked Ryza to check the status of my subscription to one of your products and she followed up quickly and in a very professional manner. She immediately sent me the link to access the reports that... See more
I spoke with Kevin Conde this morning and he walked me through navigating the Weiss homepage. I found him to be extremely pleasant, friendly and helpful!
Kevin was fantastic, he walked me thru all that I needed to know as a new member of the Weiss Partners Circle. All the questions were answered thoroughly and I appreciate the knowledge imparted during... See more
I was struggling with my device and had difficulty setting up my account with Weiss ratings. Worried I would miss the upcoming reveal. I called the help line and Janine was immediately on the case,... See more
The agent I spoke with was very knowledgeable and very professional. He solved the issue I had and stayed with me until I fully understood the process. The product is great and this level of custo... See more
I sent an email to Weiss customer service and write that I want to switch a subscription to another service. RJ answered my email and helps me realizing my wish. I am very happy with the help of RJ, v... See more
The agent I spoke with was very professional and also very knowledgeable regarding the service I was requesting. RJ was both polite and patient. He completed my request quickly and thanked me fo... See more
I placed an order for a subscription on Aug 13. I decided to cancel the order at present, and buy in 4 or 5 months. I sent an email asking to cancel this order Aug 14. Your Representative, Myrna qui... See more
Weiss Ratings Onboarding was awesome with Kevin Conde. Kevin navigated the proficient and well thought-out Weiss Ratings website explaining the functionality of each tab as well as some hands on trai... See more
I spoke with one of your agents in November & I received an email stating they couldn't process my payment. I finally found that email & responded. The young lady I talked to tried to find the rep I... See more
Janie was able to quickly cancel an existing subscription, so I could update to a more robust subscription that I think will better meet my investment strategy. Next, she was able to sign me up for my... See more
RJ was respectful of my difficulty with computers. He walked me through the process of the website signing in and navigating through the options. RJ was reassuring and patient. We also had phone st... See more
Received a better deal than I realized. RJ whom I spoke with was very helpful. Always great actionable information from Weiss & Weiss Ratings is my go to source for unbiased investing info. Longterm s... See more
Janine was calm, composed and knowledgeable about the questions I presented. Our only hang up was our connection. It kept switching off a while and then re connecting. Don’t believe the problem was J... See more
Janine was truly genuine, courteous and professional, she was empathetic to my situation and difficult decision to cancel my membership to Deal Hunters Alliance at this time. Janine was patient and ve... See more
I have used Weiss ratings for years before I signed onto a paid service to get their ratings for business, finance and investing. Recently I added a premium service and got welcome training on how to... See more
I HAVE BEEN SUBSCRIBING TO VARIOUS WEISS SERVICES FOR DOZENS OF YEARS. THEY ARE TRULY THE GOLD STANDARD FOR GREAT CUSTOMER RELATIONS. CANCELLATIONS ARE EASY. SWITCHING TO A DIFFERENT ONE OF THEIR... See more
Thank You for the Call Back Feature! I wish Everyone Had It, we don't have to Sit on Hold and can be Doing Other Things! Janine was very Polite, Pleasant and Helpful! She made for a very Productive... See more
Kevin was helpful in answering my questions. When he did not know the answer, he went to resources and looked up the answer or submitted a question to the mailbox. I felt I received truthful answers... See more
Today was the second time in recent days that I called on Weiss Ratings about navigating the website for my subscriptions. Both times I received prompt, courteous help. I particularly the patience exh... See more
weissratings.com's Representative Kevin Conde helped me with the entire process of learning about the Weekend Windfall service and responded to my questions via email while I was reviewing the suitabi... See more
Janine was very pleasant and articulated very clearly. She was very organized and knew exactly how to solve my problem. I appreciate the quick response, and the short amount of time took to solve my... See more
The Onboarding Session with Kevin was really eye opening! There is an amazing amount of material that I will be digesting for a while. I really appreciate the tools and techniques that are available t... See more
Kevin was knowledgeable and didn't give up on me as I had to cancel several times. We finally connected and I enjoyed the walk through.
I had a very informative conversation with Ryza in customer service today. She was polite, enthusiastic and courteous. She answered all my questions and helped me navigate the Weiss Ratings website... See more
Very happy with the quick turnaround in responding to queries and enquiries. The integrity and reputation to meet expected expectation is on par. Good customer service. Keep on the good work. God bles... See more
Kevin was clearly knowledgeable and was able to succinctly overview the key features and benefits. Definitely worth the time.
RJ was very friendly answering phone He immediately had a way to help with my issue of learning about my subscription and thanked me for my call Thank You RJ
Extremely helpful and professional. I was not fully prepared but she sorted things out.
Jordan is very knowledgeable and a good listener; a rare quality these days.
Talked to representative without delay. Able to promptly update payment info.
Jordan is Great customer service representative. He handled my question promply.
Jordan was very helpful and patient in educating me on the various options available and upgrading my services as requested.
Kevin was very thorough and engaged.
Quick and efficient response to my query
Friendly, helpful and well explained.
The customer adviser was helpful and intelligent. Solved all problems.
I got help from Daniel setting up my wallet first time and other things. He was patient and spent full hour with me answering many questions. Also I can call him anytime if I have more questions. Exce... See more
Excellent assistance by gentleman who took my call. I was feeling frustrated finding something on the new Weiss Rating Plus. He quickly guided me to what I needed despite my mild impatience in a very... See more
I was having difficulty finding one of the stock recommendations suggested in a promotional video & texted my personal representative at Weiss Ratings. Even though on vacation, he immediately respon... See more
Good prompt service BUT Surprised that $7,000 Crypto Lifetime Premium New Crypto Wonders membership does not include ALL REPORTS INCLUDING MARTIN WEISS 96 cryptos & Quan’d “New Crypto Wonders... See more
I belong to the gamut of Weiss products and find them to be the very best with enormous expertise and personal attention. Their support includes an exclusive agent assigned to support me personally.... See more
At a starting point, I have been extremely pleased with Weiss Research and guidance by Kevin Conde of tools and data that can be applied for successful investment. There are a vast number of strateg... See more
My introduction to the full benefits of Weisratings website by Kevin Conde was friendly and helpful from the get-go. For some reason my link to Weisratings opened up in massive sized fonts making it d... See more
Company details
Written by the company
In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance. Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets. Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
Contact info
11780 Us Highway One #201, 33408, Palm Beach Gardens, United States
- (877) 934-7778
- contactus@weissinc.com
- weissratings.com
4.7
Excellent
566 reviews
Replied to 15% of negative reviews
Typically replies within 24 hours
Genuine person
Janine was truly genuine, courteous and professional, she was empathetic to my situation and difficult decision to cancel my membership to Deal Hunters Alliance at this time. Janine was patient and very sweet! Thank you Janine, you’re an asset to your employer! Cheers, Chrys
July 9, 2025
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Outstanding Support Call
A very helpful and understanding response to my request.
July 9, 2025
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Janine was knowledgeable
Janine was calm, composed and knowledgeable about the questions I presented.
Our only hang up was our connection. It kept switching off a while and then re connecting. Don’t believe the problem was Janine’s fault.
July 8, 2025
Unprompted review
The Onboarding Tour with Kevin
The Onboarding Session with Kevin was really eye opening! There is an amazing amount of material that I will be digesting for a while. I really appreciate the tools and techniques that are available to use. Kevin, thank you for the tour, I am currently overwhelmed but will be learning how to do wonderful stuff as I navigate this terrific system. I am especially grateful for the follow-up email and availability of instant help from Kevin and others on this special Customer Service team.
July 8, 2025
Unprompted review
Weisscustomerservice
Janine was very nice and helpful. She seemed to understand my concerns for cancelling my subscription.
July 7, 2025
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Weiss ratings: very applicable data and tools
At a starting point, I have been extremely pleased with Weiss Research and guidance by Kevin Conde of tools and data that can be applied for successful investment. There are a vast number of strategies, that give many opportunities to raise the financial independence for my family. I look forward to attaining enlightenment of my activity with Weiss Research Inc.
July 1, 2025
Unprompted review
My issue was resolved in a friendly…
My issue was resolved in a friendly professional manner. Very satisfied with Weiss Groups assistance.
July 3, 2025
Unprompted review
She was very direct and to the
She was very direct and to the
Point, which I like. I didn’t have to spend a lot of wasted time. We had a nice conversation and it’s nice to have someone who knows what their doing.
June 30, 2025
Unprompted review
Absolute fiasco
The absolute fiasco of New Crypto Wonders casts doubt on the competence of the team led by Juan Villaverde. In addition to the colossal losses ranging from 50 to 80%, all of Juan Villaverde's buy recommendations were made out of time, at the time of market downturn, as some have already noted. On the other hand, sell recommendations never occur in advance of market downturns, according to the supposed predictions of his "fabulous" Timing Model. They only occur in retrospect, after the damage has been done, which in practice makes this tool absolutely useless.
And here comes Juan Villaverde's intellectual juggling to try to prove that his disastrous Timing Model is always right, when in fact it has been going terribly wrong since 2024. Now he claims that his Timing Model has been "revised and expanded" with the help of AI, which is nothing more than a euphemism for completely reformulating what was going wrong!
But the worst was yet to come: Juan Villaverde's latest article published for Weiss Crypto Investor subscribers is certainly the most absurd and delirious thing I've read in the last few decades, to the point of raising concerns about his analytical lucidity. In this article, Juan basically mobilizes elements of mysticism and astrology to justify his failed Timing Model, now renamed Cosmic Signal Index. And to do so, he uses the old lawyers' strategy of proclaiming victory in the face of defeat, stating how right his predictions were. But those who have followed Juan's analyses over the last two years have seen Juan constantly remodel his narratives. A trick that may work for those who are just starting out, but that doesn't fool older subscribers.
I fear the worst.
March 31, 2025
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Customer service was very friendly
Customer service was very friendly, courteous, professional and took care of my request expeditiously. I enjoy and trust Weiss Ratings but I am no longer investing in a particular financial product.
June 27, 2025
Unprompted review
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A One Star Rating is too Generous
My experience with Crypto Wonders has been profoundly disappointing, leading me to rate their service one star. If there was an option for zero stars, I would have selected that option. 1-Star is too deserving. After investing $3,500 in their premium cryptocurrency investment program, I have seen a return of $0.00, resulting in a significant financial loss. The company’s deceptive marketing, lack of actionable content, aggressive email tactics, poor customer service, and strict no-refund policy have made this one of the worst financial decisions I’ve made. It’s telling that 26% of their reviews on Trustpilot are one-star rated, reflecting a pattern of dissatisfaction that aligns with my own experience. Furthermore, Trustpilot notes on the Weiss Ratings page that this company may be asking for reviews in a way that Trustpilot doesn’t support, which can lead to bias and compromise the reliability of reviews, further eroding trust in their practices.
I understand that returns in cryptocurrency investments are subject to market conditions, but Crypto Wonders provided virtually no actionable recommendations to guide my decisions. Instead, the program’s content seemed designed to push subscribers toward purchasing additional plans, offering little standalone value. Their promotional materials promised significant opportunities for growth and always showed exorbitant past performance percentages, but the reality was a shallow, generic program that failed to justify its exorbitant price tag. This discrepancy between their claims and delivery feels misleading and exploitative. Compounding this frustration is their strict no-refund policy, which traps subscribers in a costly commitment even when the program fails to deliver as promised.
The company’s email marketing practices were another major issue. Approximately 85% of their emails were focused on promoting new plans or products, with up to three to four emails arriving daily as deadlines approached. This relentless barrage created a sense of artificial urgency and felt manipulative. Despite my repeated attempts to opt out, Crypto Wonders ignored my requests, continuing to flood my inbox. This disregard for my preferences was not only intrusive but also demonstrated a lack of respect for their customers.
Furthermore, Crypto Wonders’ business model raises serious concerns. They introduce new plans every two to three weeks, which, combined with the lack of meaningful content in the core program, suggests a focus on revenue generation over quality. This rapid cycle of new offerings gives the impression that the company is more interested in extracting money from subscribers than delivering a well-researched, valuable product. The entire experience felt like a cash grab rather than a legitimate investment service.
Customer service was equally disappointing. When I reached out with concerns, I received slow, generic, and unhelpful responses that failed to address my issues. This lack of accountability left me feeling undervalued and ignored as a paying customer. The fact that 26% of Trustpilot reviews echo similar sentiments—citing poor service, misleading claims, and aggressive marketing—only reinforces the systemic nature of these issues, made worse by Trustpilot’s warning about potentially biased review practices.
I strongly advise potential customers to avoid Crypto Wonders and seek alternative services that prioritize transparency, value, and customer respect. The significant portion of one-star reviews on Trustpilot, combined with their strict no-refund policy and Trustpilot’s note about questionable review practices, should serve as a warning to anyone considering this program. I will not be renewing my subscription and have filed a complaint with the Better Business Bureau to address these issues. Save your money and steer clear of this program.
June 26, 2025
She was very nice and did everything I…
She was very nice and did everything I asked.
June 26, 2025
Unprompted review
The call was answered in a timely…
The call was answered in a timely manner by RJ who immediately responded to my questions and the entire conversation took a few minutes
June 24, 2025
Unprompted review
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Phone conference in regard to purchase of services.The interviewer wanted to make sure…
The interviewer wanted to make sure that I understood the concepts of the service that I paid for.
June 23, 2025
Unprompted review
Was misled when I first heard about this project …
I was really excited to have some help in understanding crypto investing. As I went along the program that I purchased didn’t fully cover the full crypto markets. Weiss kept making more and more offers. To my surprise I was lead on that I had all that they offered at the time I bought into the program. I feel I was misled and didn’t get what was promised to me.
June 20, 2025
Unprompted review
RJ was very helpful
RJ was very helpful and solved my issues promptly. Weiss Ratings is a wonderful company, and RJ is another example of that.
June 20, 2025
Unprompted review
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Spoke with Ryza at Weiss Ratings about…
Spoke with Ryza at Weiss Ratings about a small problem, she was very helpful and polite, and solved my little problem within seconds with an easy to understand explanation.
June 12, 2025
Unprompted review
Great support
I got help from Daniel setting up my wallet first time and other things. He was patient and spent full hour with me answering many questions. Also I can call him anytime if I have more questions. Excellent customer service.
June 11, 2025
Unprompted review
Excellent Support …
I have found my interactions with Weiss support to very professional and timely in resolving my issue.
June 3, 2025
Unprompted review
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