Weiss rating has been a significant factor in my trading success. The accuracy of analysis as well as the information awareness that is provided to members is mind blowing not to talk about the member... See more
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In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance. Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets. Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
Contact info
11780 Us Highway One #201, 33408, Palm Beach Gardens, United States
- (877) 934-7778
- contactus@weissinc.com
- weissratings.com
Replied to 15% of negative reviews
Typically replies within 24 hours
The agent I spoke with was very…
The agent I spoke with was very professional and also very knowledgeable regarding the service I was requesting. RJ was both polite and patient. He completed my request quickly and thanked me for being a member.
Talked to representative without delay
Talked to representative without delay. Able to promptly update payment info.
Kevin was knowledgeable and didn't give…
Kevin was knowledgeable and didn't give up on me as I had to cancel several times. We finally connected and I enjoyed the walk through.
He understood my problems.
He understood my problem. (health problems)
RJ to the rescue!
RJ was very friendly answering phone He immediately had a way to help with my issue of learning about my subscription and thanked me for my call Thank You RJ
Great customer support
Great customer support! I signed up for their 'Next Crypto Superstars' program recently. Kevin from the company called me for an onboarding session where he patiently guided me on how to navigate and set up my account on the Weiss Rating member's portal. This session has enabled me to better understand how to get the most out of the program.
Today was the second time in recent…
Today was the second time in recent days that I called on Weiss Ratings about navigating the website for my subscriptions. Both times I received prompt, courteous help. I particularly the patience exhibited by the representative.
Customer Service Excellence
I had a very informative conversation with
Ryza in customer service today. She was polite, enthusiastic and courteous. She answered all my questions and helped me navigate the Weiss Ratings website. She was an absolute pleasure to deal with.
The representative was patient
The representative was patient while i needed to verify my credit card with my bank.
Excellent customer service rep
Your customer service rep addressed my concerns efficiently and with kindness.
Very patient and friendly with zero…
Very patient and friendly with zero pressure
Excellent Onboarding Experience
Kevin was fantastic, he walked me thru all that I needed to know as a new member of the Weiss Partners Circle. All the questions were answered thoroughly and I appreciate the knowledge imparted during our session. I am confident that the Member Care Dept. will be of great assistance in the future. Additionally Kevin made sure I received the link for Weiss Investment Summit in 2026.
Kevin spoke clearly and covered all of…
Kevin spoke clearly and covered all of the content tabs for the new service that was added to my account.
Ryza - top grades!
I hope the rest of the member care team members are as good as Ryza. Answered the call right away. Immediately resolved the issue.
RJ was professional and helpful
RJ was professional and helpful. He took care of my needs in record time. Thank you, RJ.
Extremely satisfied customer
I have experience in the financial services and accounting industries and I have been highly impressed with Weiss Research's customer service, even when I was not expecting any service. THEY reached out to ME. Their information, website and services are excellent, easy to follow and very thorough. My account representative Alex D. and on-boarding specialist Kevin O. are fantastic - patient, easy to talk to, extremely knowledgeable. Extremely satisfied customer!
My introduction to the full benefits of…
My introduction to the full benefits of Weisratings website by Kevin Conde was friendly and helpful from the get-go. For some reason my link to Weisratings opened up in massive sized fonts making it difficult to get around. This had never happened to me before on any site. Kevin had me go to the top right hand corner 3 dots and discover that it was very easy to address by Chrome's Zoom option. Kevin then took me through all the tabs at the top the page once in the AI Profit Accelerator. I hadn't gone to any of these yet other than the Research tab. A wealth of information available that I definitely need to explore and become familiar with to take full advantage of this subscription. Finally, I need to complete setting up my preferred methods of communication but was unable to do so because the option to do so was spinning. We left this as an issue to be resolved by rebooting and if further help needed Kevin was sending me a number to call for further support. I got the email. Thanks Kevin. Good job.
Kevin gave truthful answers. He was helpful in answering my…
Kevin was helpful in answering my questions. When he did not know the answer, he went to resources and looked up the answer or submitted a question to the mailbox. I felt I received truthful answers.
I would leave a zero-star review if…
I would leave a zero-star review if that was an option. This is a company masquerading as some elite quantitative firm privy to inside knowledge. Save your money. It's all a scam each one of their services. They harass you into paying for more and more costly products that don't produce results. I made a mistake on some of their recommendations and it cost me a big chunk of my retirement nest egg. stay away!
The efforts to help explain and support…
The efforts to help explain and support your products and information has mede a big differnce to the little investors and its greatly appreciated.
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