Super fast delivery! Items ordered on Tuesday evening, shipped by Royal Mail Tracked 48 on Wednesday and arrived Friday lunchtime. Would definitely order from shopplay again.
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Company details
Written by the company
Welcome to our beauty & technology website ShopPlay! We are a cutting-edge online retailer that specializes in providing our customers with the latest beauty and technology products from around the world. Our mission is to offer a wide range of high-quality beauty and technology products that cater to our customers' needs, whether they're looking for the latest skincare innovation or the most advanced tech gadget. We believe that beauty and technology go hand in hand and can work together to enhance our daily lives. Our team of experts is dedicated to researching and curating the best products from top brands to ensure that our customers receive only the highest quality products at fantastic prices. We pride ourselves on our exceptional customer service, and we are always available to answer any questions and offer advice on our products. Online, you'll find an extensive collection of beauty products, including skincare, makeup, hair care, and fragrances. We also offer a range of tech products, including smartwatches, headphones, games, consoles, and coffee machines. Our products are carefully selected to meet the diverse needs of our customers and to keep up with the ever-changing trends and advancements in beauty and technology. We are committed to providing our customers with an exceptional shopping experience. Our website is user-friendly and easy to navigate, allowing you our customer to browse and purchase our products with ease. We also offer fast and reliable shipping, so you can enjoy your products as soon as possible. Thank you for choosing ShopPlay. We look forward to helping you discover the latest and greatest products in beauty and technology!
Contact info
Shopplay, 1 Marchants Way , Sheddingdean industrial Estate , Burgess Hill, RH158QY, Burgess Hill, United Kingdom
- 01444224800
- info@shopplay.co.uk
- shopplay.co.uk
Replied to 66% of negative reviews
Typically replies within 48 hours
You sent me a review request…. Who on Earth are you?
You sent me a review request. I’ve never heard of you, I’ve never purchased from you. Hence my review has to be zero!
Didn’t receive my order!!!
Didn’t receive my order tried contacting through phone and email and they have never responded. It’s been a month and I have not replied to any emails.
Ordered a bottle of Bailey's
Ordered a bottle of Bailey's, it never arrived, deliver company just left it at my front door, obviously it was taken or never delivered in the first place. Have sent several emails, no response
New controller developed drift immediately
I bought 2 xbox "blueshock" controllers very recently. I have activated one of them and it has immediately developed "drift" on the right analogue stick (basically the view rolls up to the sky/ceiling as a default). This makes it impossible to play most games efficiently. I have emailed and asked them to solve but have received no reply to my message.
Item never received
Item never received, have been contacted then via, phone and email for months but they constantly ignore me.
Terrible quality and bad customer…
Terrible quality and bad customer service don’t waste your money on time
Damaged box, no response
Received my order on the 11/4/25, box was damaged, 15/4/25 sent pictures and asked for a reduction on 16/4/25, it was too late to send back items it was my sons birthday present. Sent another email on 23/4/25, no response. Very disappointed with the way customer service has handled the issue. Will not be so quick to order again.
Bought a phone from website that…
Bought a phone from website that claimed to be brand new and it is clearly pre owned
Parcel arrived earlier than expected…
Parcel arrived earlier than expected which was a bonus
Seems like a scam
I ordered a game online for my son’s birthday. When I approved payment with bank and went back to page it tried to force me to sign up to a cash back site, when I declined an error message popped up. Money game out of my bank. No confirmation email. Have tried to call 15 times never an answer left a voicemail no response. Live chat no response. Used contact us form no response, used email address on website no response. Now three weeks later down £40 no game for my sons birthday and looks like I have been stolen from. Avoid!
Easy to use site and prompt delivery
Easy to use site and prompt delivery. Always a bit wary when I use a site I've not used before but was very pleased with the service.
Scammers
You purchase an item (XBOX SERIES S) & they then subscribe you to a subscription service called shopping protection or ESHOPSECU, nowhere did it mention on the transaction that I was agreeing to this, avoid like the plague, scammers??

Reply from Shopplay
Great service and prompt delivery
Great service and prompt delivery. Fantastic product and the best price on the internet.
Great service
Easy website to navigate around, kept up to date throughout and delivered quicker then expected, great service all round
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