I’ve recently ordered some PS5…
I’ve recently ordered some PS5 headphones and whilst I have had an invoice I haven’t heard anything from them for almost 2 weeks. I’m a bit concerned as it’s a very much wanted Christmas gift for my 9 year old son. Money has already been taken. Think I’ve been totally conned 😢
Following writing this review I was contacted by Shopplay (see below) so after emailing again I received a response with reassurance that the headphones would arrive in December. They explained that they were busy and trying to get through the back log of emails they had received. Massively appreciate the response and 🤞🏻 they arrive before Christmas now.
Reply from Shopplay
Hi Sarah
Thanks for your feedback,
Sorry that you feel this way however at the time of purchase this does mention this item is a pre order and not guaranteed for delivery for launch.
If you had doubts about your order your more than welcome to contact one of the team at info@shopplay.co.uk who would have gladly cleard up your query.
If you would like to cancel or get an update regarding your please send an email through or use the contact form on the website.
We look forward to hearing from you
Regards
Shopplay