MSSoftware Reviews 413

I was having great difficulties with activating Office 21 Pro Plus with the key provided, largely due to registry problems on my PC. James the support engineer was very patient and helpful on a Saturday evening and eventually the problem was solved. The Office 21 software is now running as it should and I'd like to give a big tick for MSSoftware and their support. Highly recommended and I'll certainly use the company again.

Super helpful customer service. Really fast response to queries. I have used this company a few times and have been impressed each time. I would highly recommend using them.

Despite problems you made every effort to make it work (successfully). Thank you

Got my version of office set up for a great price. I needed to contact just to double check the process and Steve was really helpful. Will definitely use again.

Excellent customer service. Even though the company supplied comprehensive instructions via email, I had a problem with the install of the purchased software (my mistake) and so contacted their online customer support. They were superb at resolving the issues.

I had trouble installing the purchased MS Visio 2021 programme. There was a conflict with a newer MS 2024 already installed. I received good support/advice from Steven & managed to get the problem sorted. Thanks.

Very good product , initially a small problem , but been solved very fast with customer service .
Thanks you MSsoftware

Great price - marvellous product and succinct instructions for installation.
Technician got back to me very quickly when I installed it wrongly!!!!

Patient and helpful. I still have problems with MS Office but he at least helped me to download it.

quick respond , reliable company. We are happy customer.

Steve was very patient with me and sorted the issue via remote support

I was having difficulty loading Office 2016 Pro.Plus after having RAM issues with my old PC, running Win.7.
A guy at MSS support (Steve) was extremely helpful, polite and patient, with prompt responses to all of my emails, in and out of regular office hours. He gave great and informative advice, resulting finally in the successful installation of the software and I am very grateful to him.

Very helpful advisor who responded quickly to my problem and found a way to resolve it.

Product as described. Great (and very fast) support when I had an activation issue - all resolved

I had a query about the compatibility of the download and emailed the support team. The email was answered in a matter of minutes resolving the issue. First class service.

Emailed a issue with my download
Received email back that resolved the issues within five minutes
All sorted and software running fine
Many thanks

Good advice on possible problem. Would be useful to put on receipt to check Junk Email for instructions.

Initially verification code didn't
work
However after contacting them , they very quickly sorted the problem out .
This was done late at night so I was impressed by that.

Instructions were a mix of previous cut and paste and included a wrong link.
Nowhere up front did it say about removing existing software, numerous emails from ??? clearly was getting frustrated with me.
Had a calmer email from Steve the following day but bridges had been burnt.
Found another site who were clearer and more helpful for idiots like me.
Got refund quickly hence 2 stars

The instructions were not easy to follow but the support was excellent and every question was answered almost instantly. Very impressed.