Next day delivery yet again. Excellent service whether in person or online. I find the staff quite approachable and well mannered. For beginners the cigar and pipe and liquor world can be quite da... See more
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Review summary
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Company details
Written by the company
Since 1881, James J. Fox Cigar and Whiskey Store has been Ireland's premier tobacconist and has since added to this reputation a large range of Irish and Scotch whiskeys, to satisfy the most discerning of palates. In both our physical and online stores, you will find a large selection of premium handmade cigars, smoking pipes, Irish whiskey, Scotch whisky, Irish gin, cigar and pipe accessories, as well as our world-renowned James Fox cigars and pipe tobacco.
Contact info
119 Grafton Street, D02 E620, Dublin, Ireland
- +35316770533
- info@jamesfox.ie
- jamesfox.ie
Replied to 66% of negative reviews
Typically replies within 24 hours
Always quality cigars at good value
Always quality cigars at good value. Not my first order and def not my last
as ordered with minimum…
Everything as ordered with minimum fuss. Overnight delivery to rural Limerick.
Prompt delivery and safely packaged
Prompt delivery and safely packaged. Great service from Foxes.
Very fast shipping and delivery
Very fast shipping and delivery. Very good selection. I was looking for Snuff which isn't the most popular tobacco product but they had it, very reasonably priced also.
Helpful Staff
Very helpful staff when I needed to correct order after being placed. Little touches always makes a difference especially as the order was a gift.
Real class establishment
Knowledgeable friendly staff, amazing selection and enough high priced whiskey for the snob in us all!
Ordered online and collected it within…
Ordered online and collected it within an hour. Great easy service.
My order was processed very quickly
My order was processed very quickly. I ordered gift wrapping which was done well. I ordered cigars this time but I have also bought a pipe with a similar experience
Insanely inflated prices
Insanely inflated prices, roughly 3x times what you pay for the same in Berlin or Paris. If you like your cigars, you'll be better off flying to Europe and bringing it with you, save lots of money.

Reply from James J. Fox Dublin
Fast delivery
Fast delivery. I would however next time place items in a plastic envelope as it was very wet the day my parcel arrived & courier just left it on my step. Luckily I was at home. I’d imagine the envelope would’ve been soaked through with the rain if I hadn’t been home.
Easy to order from site .
Easy to order from site .
Easy to pay
And kept up to date on delivery
Excellent customer service,great clear…
Excellent customer service,great clear web page with perfect product details,very fast delivery
The order arrived quickly and was…
The order arrived quickly and was exactly as described. I found the whole experience to be easy and without fuss. Ill be ordering again form here.
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