Used this company for over a decade they are excellent. No messing around from start to finish. website 100%, Despatched quickly 100% product 100%. Even reduced Postal costs when times were st t... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Cheapasmokes
Written by the company

Cheapasmokes, a small family business trading on the high street and online. Retailers of tobacco products including cigarettes, cigars, hand rolling tobacco, pipe tobacco and all smoking accessories.
We stock an extensive range and aim to be the lowest price across our product range. We also aim to offer the best customer service possible, with email and phone support available.
Next day working delivery is available*.
Telephone Sales 8am to 4pm Mon/Thu and 12pm Friday.Highest quality customer service.
*Order must be completed before 3pm Mon-Thu and 12pm on Fri. VISIT OUR SHOP SHOP CIGARETTES SHOP TOBACCO SHOP CIGARSAll our products are UK duty paid and compliant with UK Track & Trace legislation.
Contact info
Geddes Street, BB25LQ, Blackburn, United Kingdom
- 01254202234
- sales@cheapasmokes.com
- cheapasmokes.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Great service from this company
Great service from this company. Turnaround extremly fast as stated.
Would highly recommend this 5 star company.
Thanks to all @ Cheapsmokes
Don't write a lot of reviews.
Don't write a lot of reviews.
I am new to Cheapasmokes after hearing about them from a friend. I ordered from them for the 1st time last week and the service was excellent. I am in the process of switching from Roll-Ups to Pipe Smoking and have found the details on the products they sell very helpful. I did try switching a few years ago and failed but this time i am determined. I love the choice of tobacco's they have which should also help.
They find things the local paper shop…
They find things the local paper shop can't
Still putting in my weekly orders for rare cigars
Happy to recommend
Keep up the good work lads
Opened the box to find bent cartons and…
Opened the box to find bent cartons and loose flakes of tobacco everywhere. No protective padding—just vibes.

Reply from Cheapasmokes
100%
Used this company for over a decade they are excellent. No messing around from start to finish. website 100%, Despatched quickly 100% product 100%. Even reduced Postal costs when times were st their hardest.
Excellent customer service
It's so easy to search for a particular brand and to place an order. I always pay for next day delivery and am impressed that Cheapasmokes always live up to their promise in this regard. I would have no hesitation in recommending them to family and friends and will continue to order from them. They provide an excellent customer experience.
Easy to use site
Easy to use site, easy to make account and order, arrives in 3 days. Also stock numerous brands and ones you can't get in shops x
Very super lightening quick response…
Very super lightening quick response and delivery 🚚 packaged 📦 very super well done very super grateful appreciation to the ultimate max for your service big time ⌚ 💯 now just happy 😊 as always whenever I need to use you as I need these on a regular basis so I look forward to dealing with you again next time ⌚ 💯 around big thank you krishna
Item sent asap
Item sent asap, cheaper compared to other online retailers ive bought from them twice now
Excellent value & fast dispatch
Excellent value & fast dispatch. Excellent & friendly customer service
The order was my first with cheapsmokes…
The order was my first with cheapsmokes and rather late in the day. However delivery was made as stated the next day.
In addition the price quoted was lower than other similar companies
So a combination of low cost and delivering as promised was very much appreciated, and I will definitely be buying more cigars from you.
Thanks
Allan Tye
Good bussiness to purchase from
Great communication when order delays or order in partitions due to stock. Always reliable for purchases. Wonderful site for any keen tobacco smoker or even someone looking for nicotine based products.
Slow slow slow
Slow slow slow
Snail paced fulfillment of orders
Whether it's this company or royal mail
I have no idea
Ordered on Sunday
Still waiting to hear about my order
Did managed to find out though eventually royal mail have sent it to Chelmsford not to my actual address in Cornwall
Marvellous
Whether it was sent out correctly in the first. Place
I am still trying to find out
Four days awaiting information on items paid for is not great at all

Reply from Cheapasmokes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.