GoTranscript | 100% Human-Made Reviews 804

TrustScore 3 out of 5

3.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 1 out of 5 stars

So, I have send 2 applications for job. And first one, I was waiting maybe 15-20 Days, and there is no problem. But after my apply got declined, It shows message you can try in few days again, and the... See more

Rated 1 out of 5 stars

So, I have send 2 applications for job. And first one, I was waiting maybe 15-20 Days, and there is no problem. But after my apply got declined, It shows message you can try in few days again, and the... See more

Rated 5 out of 5 stars

I'm honestly completely amazed. I never write reviews, but feel compelled to by how impressive this service is. I placed an order for nearly 8hrs of audio, in Spanish (accent is less common than Spani... See more

Rated 2 out of 5 stars

I appreciate all the work and time that went into this, but the amount of typos/grammatical errors is pretty ridiculous. I can't help but notice the transcriber is not a native English speaker. Also... See more

We perform checks on reviews


Company details

  1. Audio Transcription Service
  2. Medical Transcription Service
  3. Transcription Service
  4. Translator

Written by the company

GoTranscript is a leading global provider of transcription, translation, subtitling, and captioning services. Backed by a team of highly skilled professionals, we combine human expertise with cutting-edge technology to ensure unparalleled accuracy, fast turnaround times, and competitive pricing. Whether you’re an individual seeking a quick transcript for a podcast or a large corporation in need of multilingual translations, our user-friendly platform simplifies your workflow—so you can focus on what truly matters. We pride ourselves on delivering top-quality results for clients of all sizes and industries, including legal, academic, media, and business sectors. Our dedicated customer support team is available 24/7 to answer questions, address concerns, and guarantee a smooth, hassle-free experience. At GoTranscript, your privacy is our priority—every file is handled with strict confidentiality and robust data protection measures. Trusted by thousands of satisfied customers worldwide, GoTranscript consistently earns high ratings and positive reviews, thanks to our commitment to accuracy, speed, and exceptional service. Discover how our world-class solutions can elevate your content today—partner with GoTranscript and experience transcription excellence firsthand.


Contact info

3.0

Average

TrustScore 3 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply


Rated 4 out of 5 stars

Timely return

The turnaround was great. Only a few formatting errors. We will be sending another one in today.

June 20, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing service by Shirley

Amazing service by Shirley. She assisted me throughout my queries and ensured the audio file was converted within minutes for my order to get through. I anticipated for the service to be delivered within 5 days amazingly it was done within 7 hours. thank you everyone

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Beautifully done product

What a great experience. Quickly able to create an account and upload the file I needed. My expectations were exceeded. The end product was absolutely beautifully done.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

GoTranscript rocks - seriously!!!

Oh my goodness - always my jobs are completed beautifully, quickly, and the accuracy is freaking awesome! And... their customer service connections and emails are always professional and kind and warm, like they are from real humans. I am seriously always grateful and impressed every time I use GoTranscript. My two biggest words for them are: Fast and easy!

June 3, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

Translation Project Download Issues

The project submission and payment process for a small translation project was efficient and easy. However, when I received a notice that my translation was ready, an error occurred when trying to download the document. I then had to contact a customer representative, who was very quick to respond. Although, I appreciated the customer service, it was really frustrating not to have access to my translation when the system said it was complete.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Thoughtful, intuitive, and intelligent

GoTranscript is an excellent, professional service, with very quick and clean transcriptions. I know 'A.I.' may be all the rage, and might seem like an alternative, and I am not sure if that is part of their transcription toolbox these days. But the work that GoTranscript produces clearly has the human touch, with thoughtful, intuitive, and intelligent interpretations of my sometimes challenging interview material.

May 23, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing turnaround

Amazing turnaround! I'd barely paid and the translation had arrived with a certificate of authentication too! Great service, thank-you.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Accuracy!

Amazing accuracy -- especially considering the amount of unique jargon that was in our recording! We are always delighted with the service and the speed of the process. GoTranscript is our go-to service!

May 16, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Placing order efficient and easy

Placing order efficient and easy. Appreciated the culinary language capability and knowledge, as well as the research to ensure the entirety of the body of work was highest quality.

May 8, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look