AS

Andy Schwartz

Australia

Reviews

Review of GoTranscript | 100% Human-Made

Review of Catch.com.au


Rated 1 out of 5 stars

Waiting for the item more then 2 weeks

Ordered and paid for an item more than 2 weeks ago. I got a message that Item dispatched same day I am still waiting for the item. Went on their website to ''Chat'' and got automated machine replies. This is my first and last time I am dealing with them. All I am doing now is checking which other companies are affiliated with Catch and will stop dealing with those companies too. ooh and when I click on the picture of the phone thinking that I will be talking to someone, oh no, it just take you to the ''Run Around'' chat screen. Order C60276501 - Update 27 May, 2023 - got my money back, thanks. They said that the item was ''lost''. i can't understand how a 30kg trolly jack for a big 4wd could get lost. But don't care - got my money back and that is it.

April 17, 2023
Unprompted review

Reply from Catch.com.au

Hi Andy, we're sorry to hear that it has been difficult to get in touch with our team. Our chatbot is new so it is a work in progress, but it does offer an option to connect with a live agent to assist with any queries. We'll make sure to pass on your feedback around the phone symbol.

Regarding your order through a seller on our Catch Marketplace, OppsBuy. We can see they are currently looking into this and will refund you in 1-2 business days if they are unable to recover your lost parcel with their courier. Thank you so much for your patience through this and please keep an eye on your emails for a resolution.

Review of Total Adblock


Rated 1 out of 5 stars

Don't sign up, not even if free or cheap

Naively I signed up for $19.00 to block ads for a year. A year later I got a notice from them that a payment of $119.00 went through already. I tried to cancel it but was given the run around with all sorts of stories that I am using their ''complementary'' Anti Virus (which I am not). A friend told me that I am lucky they didn't charge me $10,000.00 to block ads and a ''complementary'' Anti Virus
______ UPDATE 30 October 2022 ___ They even gave me a case number: 221012 QMLQWTF and they told me they will send me a Cancelation Link with a separate email which never arrived of course but on the public forum they want more information. What more information do you want _ I sent lots of emails asking for a refund (what part of this email don't you understand?) and they actually understood me and told me that a cancelation email is ''on the way'' which was a week ago. More information is what they asking for - you see what I mean - giving me the run-around.
______ UPDATE 2 November 2022 ___ Finally got the Cancelation email and went through the Cancelation Process and got a full refund (don't want their product not even for free - lost my trust in them). Now I am getting ads popping up every few seconds but ONLY TotalAdblock ads. I wish I never opened an account with them.

October 22, 2022

Reply from Total Adblock

Hi Andy,

I'm sorry to hear you are having difficulty.

Please contact our Support Team either by clicking the link below to start a live chat, or by emailing support@totaladblock.com

https://bit.ly/3aeTvUW

Kind Regards,
Ellis