Gossby Reviews 1,919

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I just received my 2nd mug and it was horrible! I ordered a very similar mug a couple years ago and it was perfect but now they are being processed out of the country apparently as that is where my p... See more

Rated 5 out of 5 stars

Perfect, wonderful mugs that arrived even sooner than expected! Definitely my new favorite mugs. So special personalized for me and my precious kitty of over 21 years whom I lost last year. These mean... See more

Rated 5 out of 5 stars

Great experience. Ordered the hat that says “protected by (insert name of dog)” for our future grandson. Order was delivered promptly and just as expected. Good quality. Our son and daughter in law... See more

Rated 5 out of 5 stars

As a Christmas gift for my daughter I ordered a personalized mug of her & her dog on a beach, two of her most favorite things. The endless number of options that were available to personalize it made... See more

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Company details

  1. Hobby Store

Information provided by various external sources

At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

VERY disappointed. Quality much worse than previsou order.

I just received my 2nd mug and it was horrible! I ordered a very similar mug a couple years ago and it was perfect but now they are being processed out of the country apparently as that is where my payment was processed. You cannot read the writing/names or tell what kind of dogs they are supposed to be. Very disappointed.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Ordered the hat that says “protected by (insert name of dog)” for our future grandson. Order was delivered promptly and just as expected. Good quality.
Our son and daughter in law absolutely loved it!
Very happy customer!

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Ever

Placed an order in October. As of 11/27, I still have not received the order. The company is doing nothing to track the order. The only thing they offered is to return half of my shipping costs. That is a slap in the face. They pull at your heartstrings with their sentimental products and then don’t deliver. Buyer beware if you are trying to get something on a timely basis.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Mugs

I Purchased 5 mugs for my sisters and myself. We all, including me, opened them at the same time on a ZOOM call. We really do like them. I will be purchasing more for this Christmas.

September 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Very good customer service

I ordered the mug with a Peaking Cat, and contacted customer service when it didn't arrive a couple of weeks after it was supposed to be delivered. Probably got lost during transport after it arrived in The Netherlands (that was as far as the track and trace went). They replied very quickly and prepared a new shipment immediately. This one was delivered within the expected delivery time. The mug is exactly as expected, it was a gift for my boyfriend and he's very happy with it!

April 2, 2021
Unprompted review
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Rated 5 out of 5 stars

This gift was for my mother

This gift was for my mother. There are 5 girls but we lost our sister years ago. I did not want to forget her since we could only put 4 daughters on the mug so I listed her name with mine. My mom was really surprised and loves the mug. Thank you for this unique gift. I really loved creating the mug and all the options. All the characters look like my mom and sisters from the back.

February 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Touching Christmas gift

As a Christmas gift for my daughter I ordered a personalized mug of her & her dog on a beach, two of her most favorite things. The endless number of options that were available to personalize it made it so easy to make this look so great, and it turned out better than expected. When she opened it she was immediately brought to tears because it really does look like her & her dog on the beach. Thank you for letting me be able to give her such a great gift!

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

I've ordered with Gossby twice now

I've ordered with Gossby twice now. First time the item arrived around the time they said, and it was amazing. Good quality print, exactly like ordered. The second time my order got lost in the mail (Not Gossby's fault), and they refunded me the same day. Amazing customer service. Will re-order the mug that got lost, because the products are so cute!

January 4, 2021
Unprompted review
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Rated 4 out of 5 stars

Personnalized mug

The product (a mug with a drawing boyfriend and our dog) was really nicely done and arrived within 2-3 weeks which was reasonnable

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! All gifts were loved by everyone, always has been a great Christmas choice and helping animals first and foremost.

Thanks,
Cari Rodriguez

December 28, 2020
Unprompted review

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