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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers appreciate the app's user-friendliness and clear streams. People also value the wide variety of items available, often at discounted prices, and the engaging auction format. The platform is seen as a fun and convenient way to shop, with many users highlighting the friendly and helpful nature of the sellers. Customers have reported positive experiences with product quality and pricing. The app is praised for its ability to connect individuals with shared interests, fostering a sense of community. While opinions on delivery services are mixed, the company is commended for its customer service, with reviewers noting that requests are taken seriously and resolved professionally.

Based on these reviews

Rated 4 out of 5 stars

It’s a great platform to buy stuff from toys to shoes to luxury items. I love getting great deals . Owning luxury items for a fraction of the price is pure joy. I enjoy the interaction between sellers... See more

Rated 4 out of 5 stars

I think the app is very easy to navigate and works really well. My only critique is that their should be an option to turn the bid slider off if you just want to browse certain channels, because there... See more

Rated 4 out of 5 stars

I have purchased items in the beauty, household, handmade, and food categories. Overall, my interactions with sellers have been positive; the live auction firmat lends a community feel to the experien... See more

Rated 4 out of 5 stars

Great variety of itmes and good deals. Only thing I would suggest to make it better would be include UPS as a shipping option built in cause USPS has been horrible with getting items to people in a ti... See more

Rated 3 out of 5 stars

I purchase a lot from Whatnot and I’m pretty much satisfied. My complaints as follows. You report a company misrepresenting a product clearly fraud and these sellers have multiple shows under differe... See more

Rated 3 out of 5 stars

I enjoy all of the opportunities this platform provides for people. It's a great place to help people network and earn money. I do think when there are issues with delivery or products it should go... See more

Rated 5 out of 5 stars

I wish I had k own whatnot ealier . Its amazing experience shopping mutually everything I needed at the lowest price possible. Thanks to those brains behind it. Keep up the good works and God bless y... See more

Rated 5 out of 5 stars

Very easy to follow and fully transparent app. Buy , sell and trade at the click of a button. I’m so glad to live in a time where I can do all transactions so easily and quickly. Never in all my purch... See more

Rated 5 out of 5 stars

Whatnot took care of my needs fast. If there was a concern about a package not being delivered by a certain date they would refund me without hesitation!! I appreciate the employees of whatnot for bei... See more

Rated 5 out of 5 stars

I’ve been streaming live sales for 2 years on Whatnot. The platform is constantly growing and evolving with new seller tools and updates. Only thing I’d improve is dedicated trust and safety reps as... See more

Rated 5 out of 5 stars

For the most part, most sellers are honest and forthcoming with information regarding thier products. I wish it would be more clear on what to do if you encounter a problem with an order. I also wish... See more

Rated 5 out of 5 stars

I have had nothing but the greatest experience since joining the app. I have loved getting my Christmas shopping done through multiple sellers earlier than I've ever started shopping for the holidays.... See more

Rated 5 out of 5 stars

Very good streaming service great choice . Only thing is being able to up load money to the app to use as most of the time the banks panic in the uk when small amounts come out in a quick time and sto... See more

Rated 5 out of 5 stars

I’m really impressed.First of all I love auctions. Whatnot has a tremendous range of products. Their shipping is fair rates and dependable. My preference is the sudden death auction. I just found wha... See more

Rated 5 out of 5 stars

The app hasn't crashed so far, and all the streams have been clear without buffering. The streamers I've dealt with have had great shows and there's a wide variety of them to choose from. I had 1 pr... See more

Rated 5 out of 5 stars

Hi’ whatnot is an Excellent idea for people to shop take time to move around to each store shop with ease talk about what you need and want in areas of the app I personally love it and the best part i... See more

Rated 5 out of 5 stars

It’s been great. You meet like minded people interested in the same hobbies. I recommend resisting the temptation to buy right away to really understand the lay of the land and then enjoy loosening... See more

Rated 5 out of 5 stars

I just love the variety of show. Personally collect vintage video games and gi joe figures. So I like the auction because it make the hunt easier to find certain things.

Rated 5 out of 5 stars

Bought some great clothing for my great grandson and myself at terrific prices, even toys, and kitchen items. Awesome people, great attitudes, very helpful when looking for a certain size or specif... See more

Rated 5 out of 5 stars

Great platform with trusted sellers. Trust my honest, knowledgeable, coin sellers on this site vs other major online websites. Highly recommend.

Rated 5 out of 5 stars

Great platform that I think is user friendly, convenient, and well designed. Many sellers of a variety of products to choose from. The sellers I have purchased from are great and the experience from s... See more

Rated 4 out of 5 stars

So far I have enjoyed my experience on this app. I have already purchased several items. All of it has mostly been as described. I have received an item that was not described at all like it is. It is... See more

Rated 4 out of 5 stars

Most of the workers are Awesome!! I have learned a lot. Sometimes I like just going on to be social able. Shipping sometimes is a little on the expensive side, but then there's always bundle shippin... See more

Rated 3 out of 5 stars

As a new seller the 1000 sales is hard to reach. No one want to buy stickers + shipping & taxes when the can go to a dollar store. Sellers that do this part time as a side hustle makes it difficult t... See more

Rated 4 out of 5 stars

The last star I couldn’t give whatnot . Only because of an item I wanted to return. I am working with Support Help and hope to have this issue resolved . If whatnot helps get this done asap then I wil... See more

Rated 5 out of 5 stars

I absolutely love shopping on Whatnot.. Everything I have ordered has been received perfect but the shipping cost are alittle high and sometimes confusing

Rated 5 out of 5 stars

It was my first time ordering and being on the whatnot website I prefer to buy now that options available everything went smooth as silk and the seller was amazing

Rated 5 out of 5 stars

I love the selection of hot wheels. The prices and friendliness of the sellers. Lots of action, Im also impressed with what nots policy, and speedyness of handling ofsituations. Thank you

Rated 5 out of 5 stars

Love my Cross!!! It came right on time to the sellers ETA as well! I couldn't be happier! Couldn't recommend highly enough! I would definitely do business again. She was extremely helpful to a new cus... See more

Rated 4 out of 5 stars

Most of the sellers have been very friendly and helpful their customer service has been great and one of the main reasons I’ve bought with confidence

Rated 3 out of 5 stars

Well I love most of it, a couple times when I’ve won very small prizes on the wheel games a couple times in a row, I’ve had A MOD @my name and laugh at me when the person after me won a very big prize... See more

Company replied

Rated 5 out of 5 stars

It’s a one of a kind experience. You can find yourself discovering different communities and brands/items that you never knew you needed!

Rated 5 out of 5 stars

Was hesitant at first with this app but holy wow I’m hooked the deals are crazy and the streams are so fun! Can’t wait to go buy more things authenticity guaranteed!

Rated 5 out of 5 stars

Nothing but positive things with this app. Fun way to shop. Bid on what you want . The hosts all seem to be high energy, friendly. They are good about explaining things so you understand whats going o... See more

Rated 5 out of 5 stars

I love whatnot you can find everything in one place, great prices and free giveaways. Really friendly people. Delivery’s are quick. I most highly recommend Whatnot to everyone!!!

Rated 5 out of 5 stars

i love whatnot i’ve found lots of amazing deals and have gotten my gf into it too appreciate the app a lot thanks!

Rated 5 out of 5 stars

Joined after watching a Twitch stream, got a referral and bought into a panini prizm break and got some mid wolves cards. Happy days.

Rated 5 out of 5 stars

I love this app, I can looking everything do you want, with interest lives, the shippings always in time and any problem until now.

Rated 5 out of 5 stars

I love Whatnot…perhaps a little too much. I’ve met great people on this app. It’s a fun way to get merchandise I’m not usually able to get unless I go to Disney once a year.

Rated 3 out of 5 stars

I purchased a ring and the stone fell out…I would’ve glued it back in but I don’t know when I lost it…what not said I was not eligible for a refund…I really just want a replacement… I reached out to t... See more

Rated 5 out of 5 stars

The sellers that I follow have been very nice and personable. The seller to be upfront and honest about what they are selling. They only thing that I don't like is how quickly you can rack up your cre... See more

Rated 4 out of 5 stars

I love shopping on Whatnot Great entrepreneurs, first time vendors! I'm a repeat buyer on vintage, makeup and hopefully shoes! Shipping could be a bit more feasible as we are all in a tough time... See more

Rated 4 out of 5 stars

For the most part I’m completely happy meet some great people and a couple I follow and trust and have bought from. The only bad experience that still bothers me is that I had won an auction on 4 Psa... See more

Rated 5 out of 5 stars

I don’t remember how many cards I buy but I,will let you guys know like every card quality is great delivery amazing and when I have some issues like wrong deliveries or missing deliveries any vendor... See more

Rated 5 out of 5 stars

Whatnot provides a platform for a variety of products to be sold and allows sellers to sell those products in creative ways making the buying experience really a joy

Rated 5 out of 5 stars

Love the auctions. Particularly like the coin auctions. Most people here are great and values are very good. Whatnot has wide varieties of auctions, offering many different things. They offer for el... See more

Rated 5 out of 5 stars

Customer service has taken my requests seriously and in a very kind, professional manner. They try to go above and beyond to make things right. Great job!

Rated 5 out of 5 stars

Love,Love Whatnot!! I hate shopping in stores. I hate taking the time to fight the busy traffic only to come home with nothing to show for it. Whatnot has brought a whole new experience to shopping... See more

Rated 5 out of 5 stars

Never had a problem with this service. All the people that sell spots for cards usually send the cards out sharpish and in good condition.

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Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

Absolute scalper central

Absolute scalper central. If you wonder why you cannot get any Pokémon set on earth then I'm sorry to say whatnot has alot to answer for!!
How can these people get hundreds of boxes and we cannot even buy a pack for our kids.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Title: My Go-To App for Collectibles and Fun Auctions

I absolutely love the Whatnot app! The live streaming auctions running 24/7 just can’t be beat. As a fan of numismatics, bullion, comic books, and all kinds of collectibles, I can always find something exciting—often at a huge markdown from retail or even wholesale prices. It’s become my go-to app whenever I want to pick up something awesome… even when I’m not sure what that is yet! 😂

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

They have a really good variety

They have a really good variety of products, if you are unsure about products. Get in the give aways , they are usually samples of products . I love all my purchase. Strongly recommend if you know retail value of things, and know what it is worth ahead of time .

October 16, 2025
Unprompted review
Rated 4 out of 5 stars

It was good fast emails but need to put…

It was good fast emails but need to put different options to tell you why people need to get a refund as far as missing parts or new things that dont work but the response was fast thank you just wish refunds were that fast but thank you for the quickness on returning emails

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Something for Everyone

So many sellers that have different things. Wonderful interaction with sellers and other buyers as well. Everyone gets to know the sellers and buyers during their live shows and you end up with your favorite sellers! You make friends and enjoy shopping all the different items. Fantastic!!!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Omg this is now my favorite place to…

Omg this is now my favorite place to shop my labubus, I’ve been spending all my paycheck here, getting broke but happy hahaha… so far all of the items and sellers I bought from are super great deal, authentic products and fast shipping… thanks so much Whatnot for coming into my life and spending all my money wisely here hahahaha .. not!!
Hey I’m happy and that’s all that matters…

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love it

I absolutely love it! I wish there was more ways to earn credit by how much you buy maybe get a reward for spending that much or for spending a lot. I think the buyers would love that.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great A+

I think your site is Great! All the sellers have been easy to deal with. Its been a pleasure buying here.

October 15, 2025
Unprompted review

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