Gossby Reviews 1,919

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I just received my 2nd mug and it was horrible! I ordered a very similar mug a couple years ago and it was perfect but now they are being processed out of the country apparently as that is where my p... See more

Rated 5 out of 5 stars

Perfect, wonderful mugs that arrived even sooner than expected! Definitely my new favorite mugs. So special personalized for me and my precious kitty of over 21 years whom I lost last year. These mean... See more

Rated 5 out of 5 stars

Great experience. Ordered the hat that says “protected by (insert name of dog)” for our future grandson. Order was delivered promptly and just as expected. Good quality. Our son and daughter in law... See more

Rated 5 out of 5 stars

As a Christmas gift for my daughter I ordered a personalized mug of her & her dog on a beach, two of her most favorite things. The endless number of options that were available to personalize it made... See more

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Company details

  1. Hobby Store

Information provided by various external sources

At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Perfect

Perfect, wonderful mugs that arrived even sooner than expected! Definitely my new favorite mugs. So special personalized for me and my precious kitty of over 21 years whom I lost last year. These mean everything to me. I do wish they had more gray and white kitty options, though! One that looks more like my baby.

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I was very happy with my purchase. Quality products and very fast service!! Will order again.

December 24, 2020
Unprompted review
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Rated 1 out of 5 stars

Plaques that were tree decorations

Not what i expected and my complaint was never dealt with was charge a fortune for delivery suppose to have been delivered from abroad buy was delivered from within britain at less than £2 but ended up paying $98 for 4 very small tree decorations which i could not see my sisyers names on without using a magnifying glass very dissapointing purchase and not value for money would not use site again

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered 3 mugs as gifts

I ordered 3 mugs as gifts. Each arrived exactly as I designed them, and in the time frame promised. The recipients were all thrilled with their personalized gifts. I would definitely order from Gossby again!

December 21, 2020
Unprompted review
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Rated 1 out of 5 stars

I am very disappointed in the customer…

I am very disappointed in the customer service I received from this company. I have reached out several times regarding the shoes I ordered for my husband and the issue still has not been resolved. The shoes I ordered are way too big and not standard sizing. I asked several times to exchange them for a size he can actually wear and have been ignored!!!! I will not be ordering from you guys ever again.

December 21, 2020
Unprompted review
Rated 3 out of 5 stars

Wrong Mug and Customer Service Subpar

I ordered 2 mugs and both were very nice, design and names could have been bigger but still like the mugs okay. However I cannot give more stars because they only got 1 order right and I had to contact customer service with a photo of the wrong mug that was not even remotely close to the ordered design. Customer service had the new mug sent but never sent the new email confirmation as promised so I had no idea when or if the new mug had been shipped. I had contact a second time to get a tracking number. The wrong mug was a birthday present and was late because of the mistake. I would not order from them again due to the error and customer service not following through on sending the confirmation.

December 21, 2020
Unprompted review
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Rated 2 out of 5 stars

Bad resolution

I got my mom a mug of my sister, mom and I on the beach and the picture was adorable but the resolution was off making it look relatively cheap...

December 20, 2020
Unprompted review

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