I am comparing my experience with your company and my experience of your company with CITY INDEX .
In the programme with CITY INDEX , I find it very easy to place order to buy or sell and to place order to take profit or stop loss.
Mporeover I receive a statement every morning showing balance brofit forward from previous working day , profit or loss during last 24 hours , financing cost . any funds deposited , any funds withdrawn , margin utilised and free funds available
to take new transaction. At the same of the I get whole month's summary .
In your programme , volume point does not work easily. for example , in case of gbp/usd I want to increase volume from 1000 to 10000 , instead of increasing , it shows as if I want to buy 1000 .
secondly , it is very difficult to put take order or stop order
Also font size is very small.Sometime it is impossible to read.
Big improvement required to bring program in line with CITY INDEX
Finally , you should not ask for copy of personal
bank statement everytime funds are deposited or withdrawn.You can ask copy of statement the first time when funds are deposited and make a note of account name , account number and sort code for future deposit and withdrawal.