Deferit Reviews 106

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the app's user-friendly design and how easy it is to navigate. Consumers highlight that it offers a convenient way to manage and pay bills, especially during difficult financial times, by splitting them into manageable installments. Many reviewers mention using the app for essential bills like phone, electricity, and car insurance, emphasizing the flexibility it provides in moving payment dates. Customers report that using the app has helped them avoid late fees and maintain a good credit score, with some noting improvements in their credit ratings. The possibility to negotiate cheaper bills is appreciated by users. However, there are some ambiguous opinions about the payment process, with a lack of consensus among reviewers. On the other hand, the contact channel seems to be a sore point for some consumers.

Based on these reviews

Rated 5 out of 5 stars

Exceptional option for breaking up a large utility bill, which freed up some funds to pay more monthly bills. Great opportunity to build credit rating and on time payment history. Highly recommend... See more

Company replied

Rated 4 out of 5 stars

My experience with Deferit has been great. Compared to other billpay apps, Deferit has low fees and the first deposit is actually refunded back if all the installments are made. Deferit does not take... See more

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Rated 5 out of 5 stars

My electric bill has been way over the amount I can afford to pay at one time. So by using deferit it has help me tremendously to keep my power on for my kids. Payments are made within same day as req... See more

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Rated 5 out of 5 stars

Deferit is very trustworthy and legit. My phone bill was due and they helped me get it paid more than once and upped my limit on how much I can use. They also helped me move dates when payments are du... See more

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Rated 5 out of 5 stars

I am a firm believer in everything happens for a reason.. My phone bill and insurance was late and I was hours away from my insurance being cancelled.. I so happen to be scrolling online and found ou... See more

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Rated 5 out of 5 stars

I had no idea that I could have Deferit cover my car registration fees. So much was going on and when that bill came thru I mistakenly found this page. They paid it quickly sent me updates throughout... See more

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Rated 5 out of 5 stars

I was originally stressing about keeping up on my bills and paying for my phone bill or electric bill but when I came across this app and given the choice of splitting the costs, it was like a weigh... See more

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Rated 5 out of 5 stars

As a recently divorced single mother of three this app has been a life saver when it comes to being able to pay my XCEL and internet bill in full and on time each month. I work both a full time and p... See more

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Rated 5 out of 5 stars

Deferit has helped me stay on top of paying bills so they aren’t just paid late. It easily splits my payments into 4 separate payments. There’s also other ways to use it that I have not taken advantag... See more

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Rated 5 out of 5 stars

There are many choices out there for help with your bill. I have used several different ones. Without hesitation, I would gladly recommend Deferit to other consumers. The simplicity of the app is what... See more

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Rated 5 out of 5 stars

I really appreciate the promptness, along with always keeping me up to date on anything that needs attention. They are so easy to work with and have never let me down. Highly recommend to anyone tha... See more

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Rated 5 out of 5 stars

I’ve been using deferit for over 2 years just about I’ve had plenty of hardships! However weather it’s a gas bill or phone bill they have covered my expenses and helped me on multiple occasions. If yo... See more

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Rated 5 out of 5 stars

Absolutely life saving. So glad I downloaded this app. Pay in 4s get a lot of bad reviews but I have never had any issues.

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Rated 5 out of 5 stars

Deferit has been a life saver. I have been using them for about 4 months and they do not disappoint. I have since received an increase. The system is very easy to navigate. You upload the bill that ne... See more

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Rated 5 out of 5 stars

I’ve been using Deferit for bills since 4/2022. It’s like Afterpay for bills, but much more easier to move dates. They have helped me during difficult economic times and I recommend to all my family... See more

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Rated 5 out of 5 stars

Thank goodness for deferit, when it comes to needing help they always are there. Another month keeping my electric on woo hooo!

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Rated 5 out of 5 stars

I was in a bit of a bind with needing to urgently pay a bill and my paycheck being another week away. Thanks to deferit I was able to pay on time, and just pay back the bill over a few weeks instead.... See more

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Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Life Saver! Deferit has truly been a game changer for me! Being able to split my bills into smaller payments has helped me stay on top of my finances without the stress. It’s super easy t... See more

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Rated 5 out of 5 stars
Verified

When money’s tight and bills are due, Deferit comes through. They’ve helped me avoid late fees and kept my accounts on track by letting me split payments into four easy biweekly chunks. No stress, no... See more

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Rated 5 out of 5 stars

Deferit has helped me tremendously as a single mother of 3 and blended family of 7! It keeps me on track and I’m able to manage my finances and able to not stress about all bills falling in the same w... See more

Company replied

Rated 5 out of 5 stars

DEFFERIT is the BEST pay in 4 bill pay app I have used so far. The process is easy and it boosted my credit score and I didn't ever realize it, it helped me be able to manage paying my dentist bill a... See more

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Rated 5 out of 5 stars

I started using Deferit a few months ago when I was juggling a couple of utility bills and needed some breathing room. I’d heard about it from a friend and figured it was worth a shot, especiall... See more

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Rated 4 out of 5 stars

I love Deferit, been using it about a year or longer… Beast thing ever for a single person, who is handling all their bills on their own. I use it often food my cell, light and internet bill. It’s a... See more

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Rated 5 out of 5 stars

Deferit, has made my life easier! This product helps to take away the stress of having to pay a bill late, it also helps to ease worry by allowing me to know that no matter what, those continuous bill... See more

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Rated 4 out of 5 stars

Definitely came through when I was between a rock and a hard place. I had never heard of Deferit, it came up on a google search. I'm so glad it did. I've used it twice now and have been smooth sailing... See more

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Rated 5 out of 5 stars

When money was tight and my car insurance due date didn’t care, Deferit came through like a financial superhero. I was honestly skeptical at first, but the process was seamless — no crazy inter... See more

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Rated 5 out of 5 stars

Listen guys get this app asap trust me it has saved me so many times, the app is very easy to use, the membership fee is worth it. I use it for most my bills internet, cell phone, car insurance. So so... See more

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Rated 5 out of 5 stars

Deferit has been easy to use and my experience has been great!! The only complaint I have is I still never received by deposit back from when I used it the first time but every other experience has be... See more

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Rated 5 out of 5 stars

It is amazing that i can pay my bills worry free. This company has been amazing and i hsve no miss any payments, thank you Deferit

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Rated 5 out of 5 stars

Deferit is AWESOME! It Helps me With My 2 Bills My Light Bill & My Car Insurance. I Highly Recommend Deferit . For Just About Any Bill it Allows Me To Use The Rest Of My Check For Other Bills When The... See more

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Rated 5 out of 5 stars

Deferit saved my pockets when lending from others fail to help. Help pay your bills in four ways when needed the most! Thank you so much Deferit amazing service :)

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Rated 5 out of 5 stars

This has Helped me Tremendously ,I changed jobs got behind I was able to get on Track Because of Deferit 🙌🏾 Yall are God Sent 🙌🏾 Thanks 😊

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Rated 5 out of 5 stars

WOW Deferit!!! I can not emphasize enough how grateful I am in all my moments throughout the past three years; you been there for me ! From cell phone bills to electric bills; the flexibility to pay t... See more

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Rated 5 out of 5 stars

I just wish I could get an increase, But Deferit is Good To Have On Stand By .

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Rated 5 out of 5 stars

What made my experience great is the fact that I was short on a bill and deferit came through for me and paid immediately. It’s like by now pay later. Great to use not abuse. The app even negotiates a... See more

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Rated 5 out of 5 stars

Love this app, doesn’t matter how much they spot you it guaranteed help! They it pay it fast, they pay it right! I’ll pay that membership fee anytime. ❤️

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Rated 5 out of 5 stars

Deferit has consistently come in clutch when needed. It's provided me the flexibility to budget accordingly and each time a payment is made, it is reported to Credit Bureau which positively impacts ov... See more

Company replied

Rated 5 out of 5 stars

I’m a single mom with two kids deferred has been a tremendous help and splitting up my payments. I’m very grateful.!!

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Rated 5 out of 5 stars

I have used Deferit for the last few years and it has been a tremendous help, especially when you may just not have it all but you need something done. Great app will continue using it.

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Rated 5 out of 5 stars

Deferit guide u every step in setting up for your payment arrangement. Deferit is not a long wait time. Once u submit your first bill. It will take only about two hours

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Rated 5 out of 5 stars

Deferit is one of The Most Caring Company I Would Refer Them to Anybody That Needs Helps With Billing They Help Me Whenever i need them

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Rated 5 out of 5 stars

It was fast and easy with flexible payments! It really comes in handy when you are struggling to make a larger payment to be able to split it up, and it's so ready to move payments out further if you... See more

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Rated 5 out of 5 stars

The application process was easy they guide you ever step of the way and made the payment quick. I Definitely recommend this app.

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Rated 5 out of 5 stars

I liked how they work with me when I had a hardship with empathy, its a good place to go if yiu need help with bills and a person to negotiate for u.

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Rated 5 out of 5 stars

In these tough economical times to keep up with my bills deferit has been there thank you!!

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Rated 5 out of 5 stars

Deferit has been amazing! Very helpful and with staying on top of bills and paying them on time. 100% recommend!

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Rated 5 out of 5 stars

Deferit is a extremely convenient app. When unexpected expenses comes up and bills needs to be taken care of. I truly recommended.

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Rated 5 out of 5 stars

Best pay in 4 app by far!! Especially paying your bills. It has saved the day for me plenty of times highly recommend it

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Rated 5 out of 5 stars

This app helps me a lot and I love it. Bills get paid when I need to use this app and its just a food app to use to help u with what u need

Company replied

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Company details

Written by the company

Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time. Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 61% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Was great at first

Was great at first, but they paid my xfinity bill and it was reversed 20 days later and same with second bill. Someone replied they were passing along but it has been weeks and if the bill won't be paid i need a refund but you can not get anyone to ever respond. There should be a phone number you can call.

May 6, 2025
Unprompted review
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Reply from Deferit

Hi Kayla,

Thank you for bringing this to our attention; we’d really appreciate the opportunity to make things right and get everything resolved as smoothly and quickly as possible.

While we believe email is the most efficient way to resolve customer concerns, we're equally committed to responding promptly so you're never left waiting for answers.

Please send your account details to reviews@deferit.com so we can look into this right away—we’re eager to help and improve your Deferit experience.

Rated 5 out of 5 stars

It’s great

It’s great.
Convenient.

September 5, 2024
Unprompted review
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Reply from Deferit

Hi Valmira,

Thanks so much for the short and sweet review! It's great to hear how Deferit's been a convenient option for you, especially on times you need it most.

If there’s ever anything you need help with, don’t hesitate to reach out—we're here for you!

Rated 5 out of 5 stars

Deferit is definitely a life saver

Deferit is definitely a life saver. I am able to have my bills paid on time. Without any issues, I will definitely recommend and I have recommended to a lot of people who was in the same situation as me.

April 28, 2025
Unprompted review
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Reply from Deferit

Hi Robin,

Thanks so much sharing your Deferit experience and for spreading the word about us! We’re really glad to hear how our services have helped you manage bills on time and with ease. That’s exactly what we're committed to, and it means a lot to know it’s made a difference for you.

Anytime you need support, we're always here to help!

Rated 5 out of 5 stars

🛑 STOP

🛑 STOP. Your number 1 shop to get your bills paid. Quick, fast and timely. Best bill paying service online. As you pay back timely your limitations increase.😊

April 2, 2025
Unprompted review
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Reply from Deferit

Hi Mark,

Thanks so much for the shoutout! We’re really glad to hear how our services have been a reliable way for you to stay on top of your bills. It’s also great to know your on-time payments paying off with a well-earned boost to your account limit.

We’re committed to making your financial journey even better, and we really appreciate you taking the time to share your Deferit experience with us!

Rated 5 out of 5 stars

Peace of Mind!

Deferit, has made my life easier! This product helps to take away the stress of having to pay a bill late, it also helps to ease worry by allowing me to know that no matter what, those continuous bills will be paid on time. Having a product that you can count on, with No hidden surprises or interruptions. I have invited all of my Family and Friends to subscribe and I am also 100% sure that they will find in Deferit what I have found......Peace of Mind!

April 28, 2025
Unprompted review
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Reply from Deferit

Hi Roosevelt,

Thank you so much for this heartfelt review; it truly means a lot to us.

We’re thrilled to hear that Deferit has helped bring more peace of mind into your financial routine. Ensuring that bills are paid on time without added stress is exactly what we’re here for, and it's wonderful to know that this has made a difference for you.

We also want to say a big thank you for spreading the word to your family and friends—referrals from long-standing customers like yourself are the highest compliment we could ask for.

We’re proud to support you on your financial journey, and we’ll continue working hard to ensure that you can count on us!

Rated 5 out of 5 stars

Deferit are still Top Notch!

Deferit promptly resolved my account issue, demonstrating their commitment to customer satisfaction. They reinstated my original credit line of $1,000, ensuring I continue to receive the financial flexibility I value. Their outstanding customer service has left me highly satisfied, and I look forward to remaining a loyal customer for the long haul!

April 24, 2025
Unprompted review
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Reply from Deferit

Hi John,

We sincerely apologize for any inconvenience. We understand how the unexpected the limit change must have felt, and we appreciate you bringing this to our attention.

We’re pleased to confirm that we've restored your limit to $1,000 and have sent you a detailed follow-up via email with the complete details for your reference.

We truly value your ongoing support and repayment history, and we're grateful to have you with us. if you have any further questions, please don't hesitate to reply to our email—we're here to support you every step of the way!

Rated 5 out of 5 stars

Deferit has consistently come in clutch…

Deferit has consistently come in clutch when needed. It's provided me the flexibility to budget accordingly and each time a payment is made, it is reported to Credit Bureau which positively impacts overall credit. 10/10 recommend if you find yourself in a pinch with finances.

April 23, 2025
Unprompted review
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Reply from Deferit

Hi Cassandra,

Thank you for taking the time to share your experience with us! it's wonderful to hear that Deferit has come through for you when it mattered most. Flexibility and financial control are exactly what we strive to deliver, so it's great to see that reflected in your budgeting and credit journey.

Your 10/10 shoutout truly means a lot to us—we’re grateful to have you in the Deferit community and are always here if you need anything!

Rated 5 out of 5 stars

Deferit rewards good customers!!!

4/30/2025 UPDATE: Deferit took care of my problem 100 percent!!! I am very thankful and it has truly changed my opinion. It took a while but they made it right!!!! For a five days now I have been contacting deferit to correct a mistake on my account where they lowered my credit limit for no reason. I have not been late. I pay ahead of time and pay off early. Nothing has happened with my score that would cause it. They say they will fix it over and over and do not. When I posted a review they comment on it saying they are eager to correct it yet they do not. There is no way to contact them other than email and it takes weeks for them to answer. If you want to use a service like this make it ZIP or Willow! They do not charge a membership fee like Deferit does and they always respond. I’ve been a deferit customer for over 3 years and a loyal one they do not care about their customers who make them. I’m sure they will post on this review they are eager to help and for me to contact them but it’s lies!!!! So don’t let they fool you. You can contact them a 100 times but they do not do what they say they will do. Even if they did two weeks from now the stress of having to deal with them is horrible.

April 21, 2025
Unprompted review
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Reply from Deferit

Hi Sandy,

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience this may have caused and truly appreciate the opportunity to resolve the matter to your satisfaction.

We’re pleased to confirm that the issue with your account limit has been resolved, and we've followed up with you directly via email for your reference. We hope this helps restore your confidence in our service, and we look forward to continuing to demonstrate our commitment to supporting you.

Thank you again for your patience and for choosing Deferit as your bill-budgeting platform over the years. If there’s anything else we can do to assist you, please don’t hesitate to reply to our email—we’re always here to support you throughout your financial journey.

Rated 5 out of 5 stars

I really recommend deferit to anyone…

I really recommend deferit to anyone because it help you with any bills and with no headaches. I’ll give a 1000000. Stars 👍

April 17, 2025
Unprompted review
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Reply from Deferit

Hi Manuel,

Thanks so much for sharing your seamless experience with us. At Deferit, we're dedicated to paying your bills stress-free!

We’re here to make things simpler when it matters most, and it’s great to know we’ve met your expectations.

Anytime you need support, we've always got you covered!

Rated 5 out of 5 stars

DEFFERIT is the BEST pay in 4 bill pay…

DEFFERIT is the BEST pay in 4 bill pay app I have used so far. The process is easy and it boosted my credit score and I didn't ever realize it, it helped me be able to manage paying my dentist bill and my cell phone bill when I had a financial hardship and I project that I will use it going forward to catch up some other bills and to even try to pay off bills that have higher interest or finance charges. I would recommend this app to anyone.

April 3, 2025
Unprompted review
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Reply from Deferit

Hi Ron,

Thanks so much for sharing your seamless experience with us! We're glad to hear that our Pay-in-4 feature has helped you manage bills during a financial hardship and our Credit Builder feature had given your credit score a boost along the way.

It’s great to know you’ve been able to use Deferit to stay on track with bills like your dentist and phone, and we love hearing how you plan to use it to stay ahead and tackle higher-interest payments.

Your feedback means the world to us—thanks again for the shoutout!

Rated 5 out of 5 stars

Been using Deferit since 2022!

I’ve been using Deferit for bills since 4/2022. It’s like Afterpay for bills, but much more easier to move dates. They have helped me during difficult economic times and I recommend to all my family and friends! I would not recommend if I didn’t truly believe this is a good benefit to have. I’ve used for cell bills, car insurance payments and other bills. Thank you Deferit!

April 17, 2024
Unprompted review
Deferit logo

Reply from Deferit

Hi Irene,

Thank you so much for sharing your bill-budgeting experience with us and for being part of the Deferit community since 2022! It's incredible to hear how our services have supported you through challenging times.

We’re especially glad that our flexible payment options have helped you stay on top of everything from cell bills to car insurance. We sincerely appreciate the trust you put into recommending us to friends and family—it means so much to us.

We’re proud to be a resource you can count on, and we're grateful to be part of your financial journey!

Rated 5 out of 5 stars

I don’t usually write reviews

I don’t usually write reviews, but Deferit truly deserves one. As someone who juggles bills, a busy family life, and a tight budget, this service has helped me stay afloat more times than I can count. I love that I can break payments into manageable chunks without interest—it’s like having a little breathing room when everything is due at once.

It doesn’t feel like just another finance app. Deferit actually understands real-life timing. Whether it’s a utility bill I need to pay before payday or just spacing things out to avoid overdrafts, it’s helped me avoid late fees and stress. Super easy to use, too.
I don’t usually write reviews, but Deferit truly deserves one. As someone who juggles bills, a busy family life, and a tight budget, this service has helped me stay afloat more times than I can count. I love that I can break payments into manageable chunks without interest, it’s like having a little breathing room when everything is due at once.

It doesn’t feel like just another finance app. Deferit actually understands real-life timing. Whether it’s a utility bill I need to pay before payday or just spacing things out to avoid overdrafts, it’s helped me avoid late fees and stress. Super easy to use, too.

Not exaggerating when I say it’s helped me feel more in control. Highly recommend for anyone who needs a flexible, no-judgment way to manage bills!

Not exaggerating when I say it’s helped me feel more in control. Highly recommend for anyone who needs a flexible, no-judgment way to manage bills!

April 1, 2025
Unprompted review
Deferit logo

Reply from Deferit

Hi Bianka,

Thank you so much for taking the time to write this—it really means a lot, especially since you don’t usually write reviews. We’re so glad to hear how Deferit has made a real difference in helping you manage bills while juggling a busy family life and tight budget.

Giving people that little bit of breathing room is exactly why we do what we do, and it’s incredibly rewarding to hear that the flexible and seamless bill-budgeting experience we're committed to have helped you stay on top of things and feel more in control.

We truly appreciate your support and value being part of your financial journey—we’re always here when you need us!

Rated 5 out of 5 stars

Deferit is a high help in tight situations

I have used Deferit for the last few years and it has been a tremendous help, especially when you may just not have it all but you need something done. Great app will continue using it.

April 10, 2025
Unprompted review
Deferit logo

Reply from Deferit

Hi Chaynelle,

Thank you so much for your thoughtful review! We’re so glad to hear that Deferit has been a consistent help to you over the years, especially in those moments when things are tight but still need to get done—that’s exactly why we built the service!

We truly appreciate your continued support; thanks again for being such a valued part of the Deferit community!

Rated 1 out of 5 stars

They are compulsive liars

They are compulsive liars. I will never to business with them again. Paid off what I needed to way ahead of schedule and they keep charging me saying I owe 14 then charges me 19 after I already paid the whatever fee. Make payment arrangements with you bill before you deal with these people

April 2, 2025
Unprompted review
Deferit logo

Reply from Deferit

Hi Teresa,

We’re really sorry to hear about your recent Deferit experience and completely understand how frustrating unexpected charges can feel. We’ve gone ahead and sent you a detailed follow-up via email to explain what may have caused the confusion and to help make things clearer.

Just to share a bit of general info: we recently introduced new membership tiers—Lite ($14.99/month), Max ($19.99/month), and Ultra ($24.99/month)—each with different features and benefits. Some plans include protections like no late fees and unlimited bill negotiation, so fees vary depending on what’s selected.

If you have any questions or need further assistance, please feel free to reply directly to our email—we’re eager to support you every step of the way and learn more about how we can improve your bill-budgeting experience with us!

Rated 5 out of 5 stars

WOW Deferit!!

WOW Deferit!!! I can not emphasize enough how grateful I am in all my moments throughout the past three years; you been there for me ! From cell phone bills to electric bills; the flexibility to pay through Deferit and then pay in installments is such a life-saver!!! Deferit is the app to go to when you are feeling that there is no way out and there is a way out to survive and not have the electric bill go into collections or a cell phone!! I have referred you to others and will continue stating the above because it is real and true !!!I am soooooo thankful to Deferit in my time of need!!! Deferit will not let you down and the payments in installments are feasible ! Thank you so much Deferit!!!! May you continue to help others in their time of need and desesperación when their is no way out!!! Thank you Deferit !!!!

August 18, 2024
Unprompted review
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Reply from Deferit

Hi Ann,

Thank you so much for your heartfelt review. We're truly grateful you took the time to share your experience with Deferit, and we're honored to have supported you over the past three years. It means a great deal to know our service helped bring relief during difficult times and gave you the flexibility to manage your bills with less stress.

Your feedback means the world to us. We're especially thankful for your continued trust—your kind words reaffirm our commitment to supporting those who need it most.

Thank you again for being part of the Deferit community. We're always here when you need us.

Rated 1 out of 5 stars

Waste of Time

On July 17, 2024, I reached out to Deferit for assistance with the payment of my utility bill paid to my landlord and was told that I qualified for a $150 payment. I would need to pay a subscription fee of $14.99 plus a first payment installment of $58.48, which was paid on July 17, 2024. After my payment was made, I received an email from Deferit stating that my bill could not be paid electronically and that a check would be mailed instead. It should be received within 7-10 business days, no later than August 3rd, which is the due date for my bill. Unfortunately, I confirmed with my landlord on August 5, 2024, that they never received the check payment. I reached out to Deferit on numerous occasions to request a refund and cancel my account, and to not report any information on my credit report due to me not receiving the services that were advertised. I received a refund of $58.48 on August 17, 2024, but I did not receive the refund of $14.99, so I reached back out to Deferit. Eventually, I received the refund of $14.99 on August 22, 2024, and per my communication with Deferit, my account was canceled. Well, I received a credit alert from TransUnion a month later stating that Deferit has reported the canceled account to my credit report with $450 limit, a balance of $113 owed, and monthly payment of $38 which is all inaccurate seeing that I only was approved for $150 and didn't even receive that. Now I have to go through the process of getting the account disputed when it should have never been reported in the first place.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Missed bills, terrible customer service, and AI horror

Customer service must be ran by an AI because they refuse to actually speak like a human being and answer my simple inquiries on how to safely and securely send ID and sensitive credit card information and encrypted format in order to protect my information. It's almost hilarious on how obviously the customer service rep does not care and would just repeat themselves and give you a lousy sorry that absolutely has no feeling behind whatsoever. And at this point they haven't even responded to me since Friday when I sent the latest email. Which brings me to my next point, that they do not have an actual phone number to talk to a human. Instead what you get is plain tag through email with them. And probably the final frustration with these guys is the fact that you have to provide ID a selfie and a picture of your credit card, front and back, if you want to use anyone else's debit or credit card to pay your bill with them. I have never had a website punish me for trying to pay a bill and pay them my money if the credit card or debit card wasn't specifically in my name. This has to be the dumbest thing that I've ever experienced and I've canceled my membership, which I guess they must have so many customers at this point that they don't care because they made absolutely no attempts to try to keep my business. Overall, my experience has been very poor and I cannot in good faith ever recommend anyone using their services in any capacity. Just know that you will never get a manager to speak with you, they'll continue to basically rewrite the same email over and over again without actually addressing your concerns as a real human being. I'm just glad that I only had to use them for one month, and this experience was very eye opening because it would have been terrible if this was the holidays or something else important. The reason I bring this up is because they did not pay my bill automatically and my bill is actually late and I received an email from the company saying that they have not received the payment and they are about to cancel my car insurance. I have no idea why Deferit didn't automatically pay that bill, as I had already paid my monthly membership so that was very annoying that they basically stole my money for November without actually paying the bill whatsoever. I'm just looking to pay my last two payments and they just be done with them but I cannot say enough bad things about them. I'm just going to go to all websites and contain to leave very negative reviews so people can know the honest truth about these companies.

November 15, 2024
Unprompted review
Rated 4 out of 5 stars

Real comment from somone who received help paying partial rent from Deferit, next will use Deferit for my electric bill or when i need them."

Deferit help me pay my rent. Not all.But a good chunk at $500 so that is just about a quarter of what I had owed, so grateful, it worked, zero issue, i will write more below for nay-sayers or for those in need of such help on rent, again not all, but it worked for me.
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Now,
I never have been late, ever. I rent and am late this 1st x in 3 long years. I heard about, on Tik tok, Deferit is real, with helping with my electric bill here in NC, gas, heat bill, optimum cable internet bill too, and my rent." I am more than satisfied. Now, here is how it goes for all wondering. My rent was late for 1/2 of August, All of September. Total was over a thousand."

But, at first sign up, I receive half offered at approving me for $500.00 and I reach my rental agent who gave me a clear print out, my name, and how much I owe. I took a photo clear in nature, upload to Deferit, as to how much I owe in rent.
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The fee for me to utilize the $500. (to be applied immediately to the late rent bill) was a little over $130. Well worth it. Now, I am making my payments owed per payment plan arranged by Deferit. I am going to next pay on 1 of my utility bills, Electric."
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I am very happy, so far that is with Deferit."
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No complaints, but giving for now 4 stars, because of 1 issue, as i tried reaching via email Customer Service on a Sunday, no response 2 weeks ago, but I am still happy. I was not evicted due to Deferit, "caring"to help me.
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Thank you so much and I did not have a "regular rent bill head like a cable or electric bill" but, Deferit fairly accept directly from the landlord/rental office with what i owe matching my Name, Address, Apt. #
and information and Account # on it." Very blessed. Adios."

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Deferit will not let me login and won't respond to me

I have been attempting to login to my Deferit but will not accept my password. Keeps saying my password does not match my email address. So I try password reset. Apparently an email has been sent to my nominated email address. However, I have not received it, neither in my inbox or spam folder. It has been half an hour since. I have attempted to contact them, but have no reply.
Not a very reliable service. I'll be taking my business elsewhere. Somewhere that is more reliable.

September 20, 2024
Unprompted review

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