Lousy customer service
Lousy customer service, the worst delivery time that I have ever experienced. Ordered a part that I needed quick, paid extra for the "faster" service, the part was sent via the worst possible service, the United States Postal Service. I saw "ground" and assumed it would be UPS or Fed Ex. NOPE!!!!! The post office has lost my package pending a late arrival because they can't say when it will arrive. Called Parts Geek, they think that I should wait even longer for the post office to figure it out! I requested the part be resend via an overnight service, NOPE they won't do that. I requested a refund NOPE, they won't do that until more time passes. I would have NEVER ordered from this company had I known they use the post office services. I will never use this company again to buy anything! Lousy people, lousy service, lousy everything. Be aware and DO NOT ORDER FROM THIS COMPANY!
September 17, 2025
Unprompted review