They are compulsive liars
They are compulsive liars. I will never to business with them again. Paid off what I needed to way ahead of schedule and they keep charging me saying I owe 14 then charges me 19 after I already paid the whatever fee. Make payment arrangements with you bill before you deal with these people
Reply from Deferit
Hi Teresa,
We’re really sorry to hear about your recent Deferit experience and completely understand how frustrating unexpected charges can feel. We’ve gone ahead and sent you a detailed follow-up via email to explain what may have caused the confusion and to help make things clearer.
Just to share a bit of general info: we recently introduced new membership tiers—Lite ($14.99/month), Max ($19.99/month), and Ultra ($24.99/month)—each with different features and benefits. Some plans include protections like no late fees and unlimited bill negotiation, so fees vary depending on what’s selected.
If you have any questions or need further assistance, please feel free to reply directly to our email—we’re eager to support you every step of the way and learn more about how we can improve your bill-budgeting experience with us!