Deferit rewards good customers!!!
4/30/2025 UPDATE: Deferit took care of my problem 100 percent!!! I am very thankful and it has truly changed my opinion. It took a while but they made it right!!!! For a five days now I have been contacting deferit to correct a mistake on my account where they lowered my credit limit for no reason. I have not been late. I pay ahead of time and pay off early. Nothing has happened with my score that would cause it. They say they will fix it over and over and do not. When I posted a review they comment on it saying they are eager to correct it yet they do not. There is no way to contact them other than email and it takes weeks for them to answer. If you want to use a service like this make it ZIP or Willow! They do not charge a membership fee like Deferit does and they always respond. I’ve been a deferit customer for over 3 years and a loyal one they do not care about their customers who make them. I’m sure they will post on this review they are eager to help and for me to contact them but it’s lies!!!! So don’t let they fool you. You can contact them a 100 times but they do not do what they say they will do. Even if they did two weeks from now the stress of having to deal with them is horrible.
Reply from Deferit
Hi Sandy,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience this may have caused and truly appreciate the opportunity to resolve the matter to your satisfaction.
We’re pleased to confirm that the issue with your account limit has been resolved, and we've followed up with you directly via email for your reference. We hope this helps restore your confidence in our service, and we look forward to continuing to demonstrate our commitment to supporting you.
Thank you again for your patience and for choosing Deferit as your bill-budgeting platform over the years. If there’s anything else we can do to assist you, please don’t hesitate to reply to our email—we’re always here to support you throughout your financial journey.