Good.a personal bad experience such as damage of a screen by thiefs and the not good explanation of the car assicuration made me withdraw a star.be carefull of the consequences!
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Free Cancellations For Up To 48 Hours Before The Rental Starts
Replied to 28% of negative reviews
Typically takes over 1 month to reply
Read the terms very carefully. On page 5 they will put some unexpected stupid term into the contract, and once you are the car rental place, they won't return your money or give you the car.
I had a hidden term that I had to bring a boarding pass from the same day to get my car. It makes no sense. Why would they care about my boarding pass, and I told them on the phone 4 times that I was sitting in my hotel in Malaga trying to make a booking for the next day. Still they suggested this offer. Why would they suggest an invalid offer to me?
Total scam. Be careful.
Also, they have fake offers that are not confirmed once you book them. They say that it is the rental company's decision, but they still keep the fake offers online. I called the rental company directly, they didn't even have this type of car.
If this was in my own country, I would report them.
//Answer to Carflexi:
Then why would you suggest this car to me and take my money for it, when you know that I don't live up the terms. You know because I told you on the phone several times that I was in Malaga looking to book the next day after you did not confirm my first booking.
You are putting your customers in a bad situation and taking money for it.
Shame on you!
And, why would you keep fake offers online?
Reply from www.carflexi.com
I have used car Flexi for 10 years now great place to book your rental⭐👌
The insurance section on the car rental site isn't really clear as to what is and is not covered.
Easy access and ease of website and great clarity of information
Reply from www.carflexi.com
We have been renting cars through Car Flexi for several years now (this our 5 or 6th rental through them). We are very satisfied with CarFlexi and have recommended it to our friends. We like the full coverage auto insurance and the price transparency.
Reply from www.carflexi.com
Reply from www.carflexi.com
Reply from www.carflexi.com
I rented a car through Carflexi, which is an intermediary. Upon arriving at the airport, we were met by the direct car rental provider. Upon arriving at their office, we were demanded to pay a completely different amount, which was 2.5 times higher than the reserved price. This caused prolonged confusion; the rental company knew nothing about the Carflexi intermediary. During the rental period, our parked car was scratched by an unknown driver. We followed all the protocol. We registered the incident with the police, obtained the necessary document, etc. The car rental company charged €500.
Since I had full insurance through Carflexi, they must compensate me. This is where the problems start. My documents were accepted, but two months have passed, and I have not received the money back. I do not recommend buying full insurance through Carflexi. Take it directly from the car rental company if you want to avoid problems. The next step is the Ombudsman!
Reply from www.carflexi.com
The best range of vehilces, and always the best prices, better yet, you do offere excess insurance, which is great.
Reply from www.carflexi.com
Reply from www.carflexi.com
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