South Africa
Review of www.carflexi.com
Very easy to navigate through the website ... BUT
the website obscured the fact that there was an additional charge for the excess protection insurance. It was already ticked by default, but the amount shown as total charges excluded a payment for the additional protection.
Review of CarJet.com
Easy hassle free booking. I've used CarJet on a number of occasions and I've never experienced any problems ... on occasions the rental supplier has even upgraded the vehicle.
Review of Woodford Car Hire
POSITIVES:
No queue
Communication pre and post reservation great.
Reasonable deposit, released quicker than most
NEGATIVES:
Nobody out on the lot to check the car over with you.
Some small damages not shown on the condition document
Nobody to greet you when returning the car ... had to find him in the booth
TERRIBLE CAR!!!!! Renault Kwid-Automatic. Just dreadful!
Reply from Woodford Car Hire
Dear Harald
Thank you for your feedback.
We will be using this as a learning tool to improve in every aspect of our business.
Thank you for the continuous support you have given to us.
Please stay safe during these uncertain times we are faced with.
Yours Sincerely
Samantha
WoodFord Group
Dear Harald
Thank you for your positive and your negative feedback, this will be used as a vital learning tool within WoodFord.
With saying this, please could you advise why you use the word terrible car? Was this not your choice upon booking the vehicle?
Again, I am extremely sorry that you have encountered issues upon using our services.
Yours Sincerely
Samantha
WoodFord Group
