VIPCars.com Reviews 70,703

Good selection of vehicles and competitive prices. Easy booking process. Have used before with no issues and will use again

The search and adding options to the quotation were easy to follow and the cost up dated making it simple to see the car hire cost. T&C's easy to understand and the booking process efficient.

Love to do my car rental with VIPCars.com. Always get the best deals and my favorite part is when doing the reservation the option of insurance coverage is always provided.

Fantastic customer service, friendly staff that were very helpful and kept us well informed through WhatsApp messages. The car was better than expected, new, clean and tidy. Probably the best experien... See more

I liked the price offered however I don’t understand how they can charge less than going directly to the hire company but happy that they are. I also don’t like having to state more than once that I d... See more

Renting the car online the impression is VIP Cars are renting you the vehicle. But really they are more of a price comparison site. I opted for their insurance upgrade which promised to cover a... See more

All in all the experience was positive. The search is convenient and the pricing is comparative. One thing to improve: It's not clear what is the rental option from a company named VipCars (and not a... See more

Great price, but get your own excess insurance - you can probably get a year's car hire insurance for less than you will pay for a single rental. Excess is quite high, so be sure you have enough cred... See more

I used VIPCars twice. A year ago for a vacation in Malta. This year in Albania. Was very happy with the service both times, BUT…. You can see a huge drop in responsiveness of their Customer Service ye... See more

I found a car that I liked, which was conveniently at the airport. I realize you're not guaranteed the exact car you rent online, but I'm hopeful. The rental process was easy and straightforward. Hop... See more

It is my first rent from Vipcars. I booked so fast and with good price. No have any experience yet about rental company. i will write my experience.

The online booking process was smooth, and the staff at VIPCars.com responded promptly (Normally within a couple of days) to my questions through email before I placed the order. I look forward to a p... See more

I ended up paying £95 for extra insurance, as when search timed out, it refreshed to this being included automatically. Maybe it should be our choice to opt in, not opt out!

I’ve used VIP Cars most of the times I travel to Casablanca, and they are always excellent. The team is very professional, helpful, and makes the whole process simple and stress-free. Picking up the... See more

It took me a few attempts to get the payment through, probably because poor internet connection. But once it worked, everything went really smoothly. The process was super easy, and I’d definitely ren... See more

Follow up review after my original disappointment with the website. Absolutely amazing customer service when they realised the site had been slow and I had issues with the payment. Everything was so... See more

Simple booking process, clear description of rental details, of course needs real credit card (not debit) for finishing the payment. Even got customer support call during payment process to assist in... See more

Edit.. So in fairness to vip car they did look back at this case and realised it wasnt my fault and apologised for the problems. They also then proceeded to give me a full refund so thank y... See more

VIPCars were of great help with a recent dispute with a local rental car company. It was easy to engage with them and they supported me all the way when the rental company made a frivolous damage cla... See more

this was the first year that i couldn't pay with my visa credit card, had to use my debit card also had to use a van snd stating that i'm living in belgium, as you don't accept bookings from south af... See more

I have to say I had a complaint, contact by customer service and they replied promptly sorted out my query Top customer service

Have booked & used mode services early this year & found it the staff member that i dealt with her customer service was 10/10 for me, super fast service & car was super clean, loved it...

It's not easy to pay, I tried several times and payment was only accepted using a national bank card, but still the best price I found + best deals

Easy to use site and best price compared to other brokers and car hire companies direct.

The rental site seems to have all rules and regulations set out in an orderly fashion - with all bases covered. Time consuming but rates are great.

It was pretty simple to book a rental car and type. Hopefully the car and service at the destination will meet with expectations. the advanced partial payment is comfortable.

Have not used the car yet, but very simple booking, easy to understand terms and a lot cheaper than other suppliers.

Very easy booking experience which was transparent and divulge all charges options and available extra insurances with clear explanations. Can’t say I’m unhappy.

We have now booked a car with V.I.P twice now and the first time was excellent so we have decided to book with them once again for our trip in the USA for three weeks.

Plenty to choose from...can cancel if necessary great prices Thank You VIP cars

Great exp , Just that my charge should have been in local currency vs USD

Trying to select additional insurance...it states one price but at checkout it becomes another price.

Easy to use website, immediate confirmation of car hire & great prices.

Relatively smooth except there was an issue with the payment page

Ease of use and taken security option

Fast efficient booking - hopefully it’ll be the same experience at the airport

Easy & straight forward booking process and a very competitive price. Highly recommended.

Very straightforward and easy, thank you (:

Quick and at very reasonable prices.

During the payment process, I received a short call from customer services to show their readiness to help with any problems arising from the booking. Great service! Keep it up!

We had small damage (scratch) on the rear boot door and rental car company charged us 268,40 Euro for tiny scratch... But we had prepaid extra full insurance for 8 days for 78,36Eur at VIPcars. Rent... See more

Very simple and well designed booking system. A bit dissapointed the price went up about 150 UKP in the 4 days between first search and booking.

Good options on screen with minimal clicking. Enabled me to book within 5 minutes

Eventhough my rental was a few dollars more expensive than on other site, I have rented with VIP before and I loved their service (cancellation and inmediate reimbursement policy). Hoping it will stay... See more

I've used VIP car rentals for years and I can always find the best companies with the lowest prices in the cities that I need a rental from!!!

Quick and easy to book and an easy to understand website

Everything went smoothly, uncomplicated, and quickly. We picked up the car in LA and returned it in San Francisco. The rental provider was Hertz. We are thrilled. Thank you, VIP Cars!