Billo Reviews 490

Great place to find professional UGC creators!

Billo makes it so easy to get answers to your questions and to be able to talk directly to the brands right on the app. Also, their customer service help is incredible. Whenever I have a problem I reach out and someone always gets back to me right away.

They are a scam. They do not help you get the creatives as you want. If you want the flexibility to edit and have your creative edited, then BILLO is not the place. Stay away - terrible customer service

As a creator, the support Billo provides is NEXT LEVEL! They are always there to help in a timely, thorough manner- I always feel like they have my back with kindness + clear, quick support!

The team is always willing to help me. I really appreciate your commitment

I've just started my UGC journey and am very appreciative of Billo, it's instruction, quality expectations, and opportunities. I've just completed my first job and LOVED it. Thanks, Billo!

I have been a Premium Creator with Billo for over 2 years and absolutely love working with them. The platform is easy to use and just keeps getting better! Whenever I’ve had an issue they’ve always taken great care of me and everyone I’ve dealt with has been amazing!
They also have a lot of jobs to apply to, so it is very possible to be a Creator full time.
My only request is to increase the pay per video. Inflation has had a sharp rise over the last two years, so an increase could help retain the great Creators.
Thank you Billo! 🙏

I have been working with Billo for 5+ years! Their customer care is AMAZING and the content we have received has been fantastic over the years. I would highly recommend it.

Billo has a ton of video projects posted, and organized by categories. Once you get awarded the project, things move fast, from script approval to feedback on the video, easy changes if any, and done. Plus payment comes quick!

Our experience with Billo has been amazing! Here's why:
1. Extensive list of creators to choose from
2. Turnaround time of the videos has been 24-48 hours which is amazing
3. Billo customer service is top notch - very flexible, understanding and willing to help with any request.

I read some negative reviews which honestly, I do not understand. Billo has no control over the performance of your ad, the brand owner needs to select the right brief and creator and execute in social.

When you type in the brief - be specific with the VO and how you want to creator to film.

Lots of creators to choose from. Once a creator was chosen and the product was received, the video was made quickly and the result was great

If you buy a package, your funds expire, no extensions allowed with out them scamming you for your own money. Since when does money expire? Greedy and unethical company.

The work we got from Billo was always mediocre and none of the couple thousand we spent with them ever actually did well.

There is no actual customer support and it's just copy and paste responses. There is so many UGC companies to work with. Billo doesn't deserve to be in business.

As a business owner, managing multiple aspects of a brand can be overwhelming, especially when it comes to creating high-quality User-Generated Content (UGC). That's where the Billo app has truly been a lifesaver!

The platform makes the process of sourcing UGC videos from talented creators incredibly seamless. From the intuitive interface to the wide range of creators available, Billo has streamlined the way I get authentic, engaging content that perfectly represents my brand.

What I love most about Billo is the simplicity and control it offers. I can outline my vision, provide clear instructions, and review the videos with ease. The turnaround time is fantastic, and the quality of the content has consistently exceeded my expectations.

Thanks to Billo, I can focus more on growing my business while leaving the creative magic to their talented community of creators. It’s been a game-changer for our marketing strategy, and I highly recommend it to anyone looking to elevate their brand with professional yet relatable UGC.

Thank you, Billo, for making my life so much easier!

excellent service. I advice people try, amazing

I like the creator variety and the quick turnaround time.
Good value for many. The platform could be improved in terms of UX/UI

Worst customer service ever. They claim to have live chat, but no one is ever online, no matter what time you try. Even worse, it takes them over 2 business days to respond to anything—if you're lucky.

As for their so-called 'Premium creators,' almost everyone on the platform claims this status just to charge an extra $50, yet most of these 'Premium' creators can't even produce usable audio.

This platform started out great a few years ago, but now it's a complete disaster. If you're considering working with them, don't. Try another platform instead

Very easy UX – everything is super clear.
And when I had a problem, it was solved in minutes, bravo!

Super buggy system and when you report it, they either say they're aware of it already or that they've fixed it (which they haven't). Makes it very hard to find the right creators for projects when you can't view the ones you've hired before or marked as favorites. Because of this, we've had to request assistance from support for our last few videos, and response time is slow and only via chat/messages. Additionally, the entire UI is a little confusing and clunky. The only reason I'm giving it a 2 is because we have had a small handful of good creators out of this platform (but we've also ended up with some not so great ones). We're using up the rest of the credits in our "bank" here and then will be finding a new platform.

This app is great for starters however we get paid absolutely nothing compared to the cut they make on top of that I’ve had a lot of issues with brands not communicating With me and then leave bad reviews after putting in many attempts to reach out to them and Billo always takes the brands side over the creators. I recommend looking elsewhere once you build a portfolio $40-$70 is ridiculous for a 30-60 second video

It was our first time utilizing Billo for our Amazon Store/Social Media. Lots of talent with a wide selection of creators. Needed a little guidance with the platform based on our various videos we needed. Billo responded quickly through their Chat and helped us meet our goals. Our Amazon consulting/marketing group highly recommended that we utilize Billo to create a library of video's to help boost awareness of our product line. If I had to utilize a local video production studio and source various locations it would have added significant time to get these to market...not to mention significant production costs. Best value for the dollar. We will continue to use Billo for all our social media content.