Unethical business practices, stay away
If you buy a package, your funds expire, no extensions allowed with out them scamming you for your own money. Since when does money expire? Greedy and unethical company.
The work we got from Billo was always mediocre and none of the couple thousand we spent with them ever actually did well.
There is no actual customer support and it's just copy and paste responses. There is so many UGC companies to work with. Billo doesn't deserve to be in business.
Reply from Billo
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our refund policy, which includes the expiration of funds, was agreed upon at the time of purchase, and we aim to be transparent about this during checkout.
We regret that the content didn’t perform as hoped, and we’re constantly working to improve quality. We’re also focusing on improving our customer support to ensure more timely and personalized assistance.
We appreciate your business and will take your feedback into account as we continue to evolve.