I’ve been using Billo for a little over a year and it has really helped with my finances. I started as a regular creator and now I’m a premium creator making at least $80 per job and I even make an ex... See more
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I am a creator and had to reach out for customer support and was very pleased! The associate was kind and thorough and got everything squared away with ease! This platform protects creators and brands... See more
Unprofessional “verified” creators. If you have a 5 dollar product and need a quick UGC video, this is the place for you. Anything remotely valuable/luxury? DO. NOT. USE. We paid nearly $1000 doll... See more
Lailah was the team member who helped me. What I loved most about her is that she told me exactly what was going to happen in order to solve the issue I had, and even more importantly, she kept me inf... See more
Company details
- #7 of 9 best companies in Video Production Service
- #14 of 17 best companies in Advertising Agency
- #35 of 48 best companies in Internet Marketing Service
- #33 of 39 best companies in Online Marketing Agency
- #95 of 112 best companies in Online Marketplace
- #235 of 307 best companies in Software Company
Written by the company
Billo is a Marketplace for Seriously Powerful Videos 🚀 Order custom-made video ads, testimonial videos, how-to videos, 360° videos or unboxing videos. 🎥
Contact info
584 Castro St #2163 , 94114, San Francisco, United States
- +1 650-699-6740
- help@billo.app
- billo.app
Replied to 37% of negative reviews
Typically replies within 1 week
I’ve been using Billo for a little over…
I’ve been using Billo for a little over a year and it has really helped with my finances. I started as a regular creator and now I’m a premium creator making at least $80 per job and I even make an extra $150 sometimes by getting jobs that require me to post on social media. This month I’m at $1,430 and it’s not even half way through the month yet. Billo is a platforms where you have to be consistent with applying for jobs in order to get hired. It has been working well for me.
I am a creator and had to reach out for…
I am a creator and had to reach out for customer support and was very pleased! The associate was kind and thorough and got everything squared away with ease! This platform protects creators and brands well.
Thank you for the amazing service
Thank you for the amazing service. Quick and efficient answers.
No VAT invoice sent for the order we…
No VAT invoice sent for the order we placed. Impossible to download from the portal.
Great experience with Billo
Great experience with Billo! I received 6 videos from 6 creators, and the quality was high and the delivery was on time. Reliable service, highly recommended.
Great support and follow up
The customer support in Billo is great. They are efficient, professional and helpful in following up with creators to help us solve problems. Thank you very much. Keep up the good work.
Billo is Great!!!!
Billo has been nothing but professional,Understanding and accepting of all talent levels.
The content and creators are not…
The content and creators are not professional. That's also my opinion about the billo team.
Service with a Smile!
Lailah was the team member who helped me. What I loved most about her is that she told me exactly what was going to happen in order to solve the issue I had, and even more importantly, she kept me informed every step of the way. It's a great feeling not to have to worry about whether or not you and your problem have been forgotten (which happens all too often with so many companies). Way to represent Billo with expert service! Thank you again Lailah! Jill W.
Unprofessional “verified” creators
Unprofessional “verified” creators. If you have a 5 dollar product and need a quick UGC video, this is the place for you.
Anything remotely valuable/luxury? DO. NOT. USE. We paid nearly $1000 dollars for two 60-second videos with their most reputable, 5-star creators. Not only did they flunk the videos badly, they couldn’t even reply professionally or apologize for 3 week delays, lack of communication, lack of effort. Nothing short of a scam. You’re better off actually negotiating with influencers that have an actual following than these unprofessional scammers.
Not even worth checking out
Not even worth checking out. Low paying gigs. I'll pass, no thank you!
Disappointed: Rejected Solely for My Nationality
I was very surprised and disappointed to be rejected by Billo solely because I hold a Russian passport — despite the fact that I live in the United States and have a valid U.S. work permit.
There is no mention in their Terms of Service or public documentation that restricts users based on citizenship. According to their own website, the requirements are to be over 18 and to live in the U.S., Canada, the U.K., or Australia — I meet all of these criteria.
Rejecting someone based entirely on nationality, when they are legally working and residing in the U.S., is not only unfair but feels discriminatory. I hope Billo reviews this internal policy and moves toward a more inclusive and merit-based approach.
So far so good!
So far, my experience with Billo has been great! The platform is easy to use, and the projects are fun and straightforward. I appreciate the clear communication and the opportunity to work with a variety of brands. Excited to keep growing here!
This app/company gave me such an…
This app/company gave me such an amazing opportunity to advance in my field in my industry they also are a great resource for brands to get cheap but high-quality videos for the companies marketing department!
I am loving this new side gig
I am loving this new side gig! It’s allowed me to make to make extra money for my family, grow in my editing skills and build confidence in my content creation ability!
A Great Platform for Creators!
As a creator, this platform has been a great place for me to experience ugc jobs with some great companies!! BILLO has provided lots of tips and tricks, and support is there to guide the creator through any issues!!!

Reply from Billo
Immediate services and acquit…
Immediate services and acquit information in aiding with any brand issues. Great 👍🏾 job looking forward to continuing services for Billo providing engaging and informative content for future clients.🤩

Reply from Billo
Billo is a great platform!
Billo provides amazing customer service and always has your back. As a creator, I appreciate their prompt responses. The jobs they provide for creators are amazing. They are professional, kind and allow flexibility for creators to do their job- create fabulous videos for brands. I love working in this platform!

Reply from Billo
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