Very buggy platform
Super buggy system and when you report it, they either say they're aware of it already or that they've fixed it (which they haven't). Makes it very hard to find the right creators for projects when you can't view the ones you've hired before or marked as favorites. Because of this, we've had to request assistance from support for our last few videos, and response time is slow and only via chat/messages. Additionally, the entire UI is a little confusing and clunky. The only reason I'm giving it a 2 is because we have had a small handful of good creators out of this platform (but we've also ended up with some not so great ones). We're using up the rest of the credits in our "bank" here and then will be finding a new platform.
Reply from Billo
Thank you for your feedback; I’m really sorry to hear about your experience. We understand how confusing it can be to deal with bugs and navigate our platform's UI. Please know that every issue you report is taken seriously and forwarded to our development team, who are actively working on improvements. We appreciate your patience as we strive to enhance the platform. It’s great to hear you’ve had some positive experiences with our creators, and we hope to turn things around for you soon. If you have any specific suggestions or further concerns, please feel free to share!