Dan O

United States

Reviews

Review of Billo


Rated 1 out of 5 stars

Unethical business practices, stay away

If you buy a package, your funds expire, no extensions allowed with out them scamming you for your own money. Since when does money expire? Greedy and unethical company.

The work we got from Billo was always mediocre and none of the couple thousand we spent with them ever actually did well.

There is no actual customer support and it's just copy and paste responses. There is so many UGC companies to work with. Billo doesn't deserve to be in business.

January 20, 2025
Unprompted review

Reply from Billo

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our refund policy, which includes the expiration of funds, was agreed upon at the time of purchase, and we aim to be transparent about this during checkout.

We regret that the content didn’t perform as hoped, and we’re constantly working to improve quality. We’re also focusing on improving our customer support to ensure more timely and personalized assistance.

We appreciate your business and will take your feedback into account as we continue to evolve.

Review of Arbor Day Foundation


Rated 1 out of 5 stars

Disorganized and false promises, do not work with.

Customer service told me my address was changed one month prior to my order being shipped and then I later find out they didn't change the address.

I was emailed telling me part of my order wasn't paid for, when I already paid for it on August 1st. Today is November 18. I called the same day I got the email and was told it's too late now for these trees and won't get shipped for another 6 months at least.

Terrible customer service and the company is too disorganized to provide even basic service like shipping baby trees to their customers.

It's a shame this company is failing their execution and unable to provide basic services.

November 18, 2024
Unprompted review

Review of Underground Ecom


Rated 5 out of 5 stars

I am a customer of UE for the last 4…

I am a customer of UE for the last 4 going on 5 years and it's been a great decision for our ecom business! I highly recommend them.

November 18, 2024

Reply from Underground Ecom

We are pleased to hear this feedback. Long may our partnership continue!

Review of Swappa

Review of Underground Ecom


Rated 5 out of 5 stars

I have been with Underground Ecom for…

I have been with Underground Ecom for their email marketing services for over 3 years now and it is by far the best agency I have worked with. I have several friends who also use their services with success. Their team is always friendly and willing to help in any way possible to make the most out of your email marketing needs. I highly recommend them.

December 31, 2022
Unprompted review

Review of Wheelhouse Software


Rated 5 out of 5 stars

I've been using Wheelhouse for 3 years…

I've been using Wheelhouse for 3 years and it is 100% worth the cost. Easy to use and will pay itself back quickly. It takes the guesswork out of choosing your pricing and saves you time by automatically updating.

June 9, 2021
Unprompted review

Reply from Wheelhouse Software

Thank you for your kind words! The ability to automate and save time to focus on other facets of being a host is fantastic!