The Baked Tile Co Reviews 1,466

Can't remember whether we wrote our review or not, but 2 reviews is better than 1 - as long as they are both 5* This company is exceptional and a should act as an example to all tiling companies ou... See more

I bought some tiles for my fireplace during a recent stove installation. Baked tiles helped with the correct grout colour match which was perfect and when due to a slight miscommunication the tiles... See more

Fantastic variety of tiles which were just that little bit different to others we had looked at. Extremely helpful staff who quickly reply to emails and answer any questions related to the products,... See more

I rang to get some advice on the tiles I wanted to buy, Steph was amazing and helped out so much, friendly and cheerful and nothing was too much trouble. she advised me on the grout colour which was s... See more

Great service with good communication throughout. Received tile samples quickly & subsequent tile choice promptly too. The tiles are superb & husband is fitting them for our hearth. They will look bri... See more

I received my very well packaged sample tiles within a couple of days of ordering. I will be submitting my full order for my bathroom floor within the next couple of weeks. Thank you

Alert! They are advertising wrong tiles. I have ordered my tiles based on their “Inspiration”photos. To my surprise when I opened the instagram of that inspiration the lady said that she used dif... See more

For a start the product is absolutely stunning. At last a creative textile company that isn’t completely monolithic in browns and greys! Customer service is excellent and dispatch is quick. Reasonably... See more

The tiles look great and appeared to be easy to install. However 10% of the tiles had chips on one of the edges and couldn't be used as a whole tile. Luckily there were enough places for cut offs so t... See more

Quite a way from me and I only had a small order at this stage but service was both excellent and personal too. They couldn’t have been more helpful and I’d say went over and above expectations with a... See more

Beautiful tiles and very good value for quality. Also customer service is brilliant. We discovered the wrong number of tiles had been delivered (not baked tiles fault but the delivery company) and Ga... See more

Excellent choice of products, knowledgeable and helpful staff, easy ordering process. Delighted to have found this company yo complete my project

Lovely, quality, authentic tiles at a much more reasonable price than many other sites I had looked at. Delivery was quick, and thoroughly packaged to ensure no breakages. Arrives on a large wooden pa... See more

I ordered samples from baked tiles after talking to one of the interior designers via mail. They paired me with my desired tiled, sent samples and made sure I got it. They had really great service

I am so happy I found this company. The tiles are beautiful and the customer service was faultless. One of their designers (Jacky), put up with me being hopelessly unsure and patiently came up with th... See more

I ordered some tile samples as part of my research for a planned new kitchen, work for which will start next year. The samples arrived fairly quickly and I am very pleased with the colours and qua... See more

Fantastic experience!! I had some help from the team with my order, they managed to rush out some of the deliveries when I was short of time. The tiles are fantastic and look incredible. Special... See more

Lovely tiles. However, the tiles were delivered one day ahead of the scheduled date without prior warning. Fortunately a kind neighbour accepted the order and stored the pallet of tiles on their drive... See more

The quality of the product that i purchased was excellent. The colours of the tiles are unique. Great communication. Some useful advice from one of the designers. Delivery was prompt. All tiles that w... See more

The sample tile received was lovely...just not suitable for the particular area and decor for which it was intended. The despatch time for the sample was swift and the sample was safely packaged. Th... See more

Am now using baked for all my tiling projects as products are high quality and customer service is decent.

We ordered the Vintage tiles for or patio project. Really pleased with the quality and design. They look even better than the online pictures creating a Mediterranean look in our courtyard garden.... See more

Phoned with a query before ordering a sample of 1 metre squared. Able to answer all my questions and delivery was as promised. Items came packed well without damage. A good quality tile with a natura... See more

Really helpful discussion with a designer at no extra cost. Quite inspiring ideas, I felt a bit lost with all the tiles on the market. Helped a lot. Local collection warehouse with attentive, very... See more

Excellent selection of tiles. It was great to have an online consultation to discuss tile selection. Samples arrived quickly with a selection of alternative tiles to match with the mural pattern. Que... See more

Very happy with all aspects of the Baked Tile Co. Excellent customer service. Nothing was too much trouble. Smooth delivery and great communication. It was really helpful to be able to discuss ideas w... See more

I paid £70 for delivery so hoped for a better service than I got. As the afternoon wore on baked tiles contacted us about the delivery. They tried to get an eta from the courier several times but to... See more

They have the most excellent customer service, going above and beyond to be helpful and keep you updated. Great selection of tiles that look fantastic. The Zellige tiles are beautiful. Just an fyi tha... See more

I had an initial design consultation with a lovely lady called Jacky. She was very helpful and sent me lovely mood boards for my kitchen floor design. I ordered the Ramblas disc floor tiles and honest... See more

I have been remodeling a bathroom and I needed some tiles. It was really helpful to speak to a designer and talk through what I wanted and the amount I needed to order. There was a small problem w... See more

Such a great experience dealing with this company. Their designs, the order and supply of samples to ensure my choice was correct, through to order/purchasing of the tiles for my project and the com... See more

Order placed 2 weeks ago and still waiting on delivery. Had to chase up myself today as no update forthcoming. At least was emailed upon placing order that there was a 3 week delay. Better customer s... See more

I love this company 🤩 I found the Baked Tile Company after a last minute scramble for some Eastern looking pattern tiles as the ones I'd ordered from another company were delayed and wouldn't arriv... See more

The office/design staff at Baked tiles were most helpful. They were always ready to give us assistance with our choice of tiles, grouting and trim. They suggested tiles which we could use to matc... See more

A great experience from start to finish. I had a phone conversation and felt really reassured. They put the design together and it worked perfectly. I wish I could share a picture here of how beautifu... See more

Nice easy experience on the web site. After sales communication was also great, very quick and friendly responses. Booked a convenient day for delivery which was very helpful. Tiles look lovely! So al... See more

What an amazing company! So helpful when I asked about the weight and the cost of delivery. Super fast delivery by the way. The tiles were well packed and well protected against breakages. The price i... See more

Beautiful stunning tiles, totally transformed our hallway. We were also so impressed with the service. You assisted us on a number of occasions. Would highly recommend.

The tiles were great quality, the delivery service and customer care team were very helpful on design and delivery and prompt. The same tiles were also on other sites at a much higher price. I would... See more

Great tiles and they look stunning! I am so pleased with the service and the team were super helpful when I called and had questions. Looking to used again when we redo our kitchen!

Ordered some samples that came beautifully packaged. Good communication via email. The sample tiles were just the right size to give a realistic understanding of colour and pattern.

Tiles are so lovely, just what I wanted with a lovely vintage vibe and a matt finish, delivery arrived in time and unloaded with no problems, thank you

I needed to buy a few more tiles from a series I bought a few years ago. To my surprise, I could still get them. And, importantly, I could buy them individually. The tiles were packaged very careful... See more

Efficient, friendly service. Some of my tiles arrived broken and they were replaced immediately and very quickly. I would definitely recommend the Baked Tile Co

Beautiful tiles. The recommended palette of colours on the website also helped us choose the tiles. Fully recommend.

You were really helpful on the phone. It took me a long time to make a decision on the tiles. But you were so patient with me. You always took the time to listen. And I never felt rushed. Thanks... See more

Excellent service and advice. Beautiful tiles that were ready within days. Highly recommend

Great prompt Delivery and really helpful for getting ideas

Tiles very very good quality and would definitely buy from them . Packaging from their warehouse was dreadful and apologies did not explain why - but put the blame on the courier who tried to help... See more

Lovely tiles well priced and well packed, delivered on time. Thanks