JM

John Margetts

United Kingdom

Reviews

Review of GO Outdoors

Rated 5 out of 5 stars

Extremely helpful

Saw Joe today who helped through the purchase of a new gortex jacket and 2 pairs of trousers. It was very nice to be helped by someone with substantial knowledge to guide us . He obviously likes his job .
Joe is a credit to the company .

September 15, 2025
Unprompted review

Reply from GO Outdoors

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Review of Slurp.co.uk

Rated 5 out of 5 stars

Excellant service

Well wrapped and prompt service .. will use again

August 17, 2025

Reply from Slurp.co.uk

Dear John,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your received your order promptly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Review of TopCashback

Review of The Baked Tile Co

Rated 3 out of 5 stars

Tiles lovely& a/care great- 3*

Tiles very very good quality and would definitely buy from them .
Packaging from their warehouse was dreadful and apologies did not explain why - but put the blame on the courier who tried to help .
Three stars for customer service and quality of tiles
Thank you for the reply ... the 2 photo's did show the poor packaging and at least the courier tried to help . Nonetheless the tiles were superb quality

May 16, 2025

Reply from The Baked Tile Co

Hi John, I'm sorry you think our warehouse didn't package the tiles well, the boys do try very hard but as I explained in my email, the tiles in the boxes are very heavy and the hauliers do sometimes throw the boxes around and that means the tiles inside can crush some of the packaging, even when the package feels secure when we send it. When you sent us the photo of your box it had black tape around it and we don't use black tape, so I got the impression the box had been damaged enroute. We are really sorry you were unhappy, the last thing we want is unhappy customers, but glad to see you were happy with our service and products, thank you for your custom.

Review of Outfox Energy

Review of Greenhomesscheme

Review of Aviva

Rated 1 out of 5 stars

All I wanted to do was pay my house…insurance

All I wanted to do was pay my house insurance renewal !.
Nowhere on the web pages to do so and the price was wrong on the web page .. so tried the 'dumb bot' and was put through to a representative ... Wait 10 mins
Got through someone (Simon)who .. 25 mins later had still not replied !! Waited another 10 mins for him ... nothing .
So , although I trust Aviva to the hilt this quality of service is dreadful

November 13, 2024
Unprompted review

Reply from Aviva

Hi John, thanks for taking the time to let us know about this. It's definitely not the service we want to be providing our customers.
We'd love the chance to help get this sorted for you, please reach out to us with your full details and policy number, using the method below.

You can find us on Facebook or Twitter at @AvivaUK. You can also contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media.

Aviva Social Team

Review of Bark

Rated 5 out of 5 stars

Great service and reassuring ++++

November 1, 2024
Unprompted review

Reply from Bark

Hi John,

Thank you for your kind feedback! We’re thrilled to hear that you found our service great and reassuring. If you need any further assistance, don’t hesitate to reach out to us at team@bark.com.

The Bark Team

Review of Outfox Energy

Review of Hidden Hearing

Rated 5 out of 5 stars

Fabulous Service Mike- Exeter, was wonderfull

Fabulous Service from Hidden hearing .
Although my symptoms matched the point where a hearing aid was warranted the benefits were not as expected and no great help .
Mike was extremely helpful in going through the Aids and very patient with me .
The refund was very prompt to which I was very grateful .
Hidden hearing kept to there word and I shall have no hesitation to return when my wife complains again !!

June 22, 2024
Unprompted review

Review of Nectar

Review of GO Outdoors

Rated 5 out of 5 stars

Rocky very helpful

Showroom well lit and easy to find what we wanted .
Have to mention our shopping experience was very well helped by your salesman Rocky . Rocky was extremely helpful and knowledgeable - a credit to you . Got what we found and very impressed by the range of stock .

November 13, 2023
Unprompted review

Reply from GO Outdoors

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Review of Bikesure

Rated 1 out of 5 stars

Company needs to educate there operators

First attempt at insuring my bike took over 3 1/2 hours .. mostly on hold as operaters gave the wrong information and passed onto a 'colleage' who contra manndered the first person .So the Company needs to re educate operators .
Finally got the price and .. drumm roll : was insured .
Next day someone rang up to say it was all wrong .. another hour on the phone

August 16, 2023
Unprompted review

Reply from Bikesure

Hi John,

Thanks for your feedback. I am sorry to hear about your negative experience. Can you please respond to the email sent via Trustpilot and provide your customer reference number so that your comments can be validated.

Kind regards

Simon

Review of Chase

Rated 4 out of 5 stars

App messaging freezes again and again and again

The whole service as a package looks good but the message sevice field in the App is ridiculous .... just keeps freezing .. all the time and it 'really ' would be useful if we knew where I was in the queue

January 19, 2023
Unprompted review

Reply from Chase

Thanks for taking the time to leave a review. We’ll make sure to pass this feedback along to the team.

Review of Westernpower

Rated 1 out of 5 stars

Paying EXORBITANT FEE'S FOR RUBBISH SEVICE

WHY WHY WHY do we just get a text to say .. ' Your power is off' . You fly around in £million pound helicopters . Don't upgrade equipment . Have lived in 3rd world counties with better supply .
WHY DO YOU NOT HAVE BACK UP RELAYS ??????.

July 18, 2022
Unprompted review

Review of EE Store

Rated 4 out of 5 stars

Bt shop .

Bt shop .. Prompt service and delivery a day early.

Product .. BT HD phone ; sound quality has a hiss / hazy sound and nothing like HD quality.
Cannot recommend BT phones

May 9, 2022
Unprompted review

Reply from EE Store

Hello,
Many thanks for getting back to us with your feedback.
Should we be able to help with anything at all, please pop us an email at enquire-btshop@bt.com with your order number and advise.
We hope to see you again soon.
Lisa

Review of Bark

Rated 5 out of 5 stars

Wonderful Service

Worked very well with delightful tradesmen ( and woman) . Overall very impressed and will certainly use again

November 13, 2021

Reply from Bark

Hi there John,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

Review of TopCashback

Rated 5 out of 5 stars

Very easy to use

Very easy to use . Terrific payback.

July 12, 2021

Reply from TopCashback

Hey John,

🤩😍 I am glad to see that you find our site very easy to use! I couldn't ask for anything more! 🥰

Best wishes,
Charlie

Review of CI Group

Rated 5 out of 5 stars

Nice to have such care taken with whole process

Nice to see /have such care taken with the installation . Matt and James are a credit to the company .
The installation has transformed our conservatory to the point we can use it in the summer .Its quieter too.
Don'y have to clean the b...y roof anymore :-)
Would not hesitate to recommend the company

July 2, 2021
Unprompted review

Reply from CI Group

Hi John, we value the feedback of our customers so thank you! Glad we could transform your conservatory into a usable room, especially if it is quieter!

Review of Nectar